I had been a customer at the Great Clips near Wiles Road and 441 for quite some time. Leonardo previously cut my hair, and Yvonne has also assisted me. Both of them consistently represented Great Clips extremely well. They were polite, patient, calm, and professional. Because I have a cowlick, I need to give clear instructions whenever someone new cuts my hair. I am always respectful, and I regularly tip between $10 and $12 because I appreciate how hard stylists work. On Thursday, July 30, 2026, at approximately 10:15 a.m., I checked in and was third on the list. I briefly went next door for food and coffee and then returned when it was close to my turn. When I came back, I was assigned to Tarika, whom I understand may be the manager. I tried to start the interaction pleasantly by mentioning that the shop had been busy earlier and that I previously sat in Leonardo's chair. I received no greeting or friendly response. Tarika looked at my haircut information and asked whether I wanted a certain amount taken off the top. There was a brief misunderstanding between one-quarter inch and one-half inch, so I used my fingers to demonstrate exactly how much I wanted removed. Her response to me, word for word, was, "We're not playing this game today." I was shocked and asked, "Excuse me?" She repeated, "We're not playing this game today." When I asked what game she was referring to, she continued questioning whether I wanted one-quarter inch or one-half inch removed. I clarified the amount and even apologized for the confusion, but she again stated that they were not playing games. At that point, I calmly told her I would leave and find somewhere else to get my haircut. As I was walking out, I heard her say to Char, "Oh, you were right about that guy." That final comment made it clear that I had apparently been discussed negatively before the interaction even began. I had previously received a haircut from Char, gave detailed but respectful instructions, and left her a generous tip. I never raised my voice, used profanity, or treated anyone disrespectfully. Customers should be able to explain how they want their hair cut without being accused of "playing games," especially when dealing with a new stylist. The disrespectful attitude, lack of basic customer service, and comment made as I was leaving were completely unacceptable. I am still surprised by how I was treated, particularly by someone who is reportedly in a management position. Leonardo and Yvonne showed what excellent customer service should look like. Unfortunately, this experience was the complete opposite, and I will also be contacting the owner, Bob Sullivan, directly to discuss what happened. read more

The stylist did not listen, did not brush hairs off after, did not offer to brush hair after. What she did do was to allow me to leave with lopsided sideburns after she shaved my scruff without asking if it was a look or not. I usually tip $10, but I did tip $5. But, i Will not return to you Fazina. read more

Lynn was very good with my 90 year old Mother. She allowed her to stay in her wheelchair and made her comfortable. The haircut was fast and looked great. read more

great service from Julia at the parkville store. always friendly and fast. I have been here several times and always have little wait.

I was pretty impressed with this place. I've gone to different locations around the country and I've had a pretty good experiences. So finding one near my home was necessary. Angela did a great job and she was so efficient and it didn't take that long. I will come back again. read more

Happy to have found this hair salon and Leonarda a few years ago. She is more than a great hair stylist .....she is a life saver! I've had my hair cut by many talented stylists in Boca Raton and surrounding areas, but always come back to Leonarda. After a particularly bad hair cut a couple of days ago, she corrected the cut and it won't be necessary to wear my hair "up in a clip" for two months while it grows out. Thank you, Leonarda for correcting what I thought couldn't be corrected. I appreciate her talent, patience and LISTENING SKILLS, which are so hard to find in a stylist. She will be seeing me every six weeks...she is amazing and I highly recommend Leonarda! read more

The name says it all. Amazing cut by Kayla. My curly wiry hair is not easy to style. She gave me a great cut and youthful look. Prices are very reasonable and the service was outstanding read more

been going here for forever... walked in at 7:00 was denied service said they close at 7. door said 8 but website said 7. needless to say I walked out for the last time!! wish you all the best!! read more

The employees look like they hate their job. They do the bare minimum. Normally when they wash your hair it feels good. Not here. They are in such a rush and the hairdressers do not know how to do a hair braid where did they go to school? Why offer hair styling read more

Great experience. Jamal did an excellent job on my crazy, curly hair. Everyone was kind and friendly. Highly recommend.

I don't need a fancy haircut ... I like value, good service, and accuracy. This location provides it without issue. All the ladies working in this location are 1st rate. I do not need to request a specific stylist because they all care and deliver a great cut. They even cleanup your eyebrows as desired. Their system tracks your last cut and helps give the stylist away to help with current needs. This location offers Online check in. While others feel you are skipping them, it helps to control the lobby and children. It's also great to avoid peak times and when you are rushed. read more

Needed a basic cut.....it'll take a while to grow THIS out. I asked for a cut that curved around my head (like a smile curve). What I got was the back cut all the way up to base of my skull, and chopped sections forward. The bangs got cut an inch, AN INCH, above my eyebrows. I can't see without my glasses, and so could not see what she was doing. I told her it was fine, but it isn't....it really isn't. I miss Renee...she used to work there and she was fantastic! The one star was because there was no wait....of course, now I know why. I'll never be back. read more

Excellent service. Got off work late open till 9pm, checked in prior to arrival and was taken right away with two people already there waiting. Got to the the online check in!! Great tip please see below lol. Got a great cut for only 15 not encluding tip. I would suggest this place for men and women. read more

Great Clips - The name is perfect - Hair Salons Near Me - Coral Springs, Florida

They made me wait 1 hour while taking otherswbo checked on pnline. Very poor service. The worst ever! read more

Second time at Great Clips, same stylist. I think I found my place. Finally someone who cuts my hair the way I ask. Everyone is so personable and willing to help.. a stylist named Ingrid cut my hair and she was great!! Conversation was wonderful and it was just the way I wanted it. I'll be going back to Ingrid every time I need a haircut... thank you Great Clips read more

I have been going to great clips for three main reasons. 1. I get a great haircut. 2. The people their have always been friendly, courteous, and vary professional. and 3. this is the best reason, every time I have gotten a haircut, I get compliments on my haircut, even from my girlfriend, AND SHE CAN BE VERY PICKY. I will continue to go to Great Clips at Turtle Creek, the one near Target just off of SR7 and no where else. Gene B. read more

I have short hair so usually trimmer will do. The lady was nice but the end result was horrible unfortunately. Asked for a fade and when i got back home there was clearly lines everywhere, sides and back are uneven. No care in finishing whatsoever. Not going back again. read more

I have short hair and wanted a trim for split ends, the lady did not even cut it straight across the back. The sides were uneven and she barely touched the angled sides. Rushed me out, did not offer to dry hair, told me they were closing early because of holiday and 6 people walked in as I was paying with 5 minutes left to "closing". I paid and tipped but will never return. Just got it cut at Marcus O. Salon (powerline/sample rd) and it was amazing. Skip this place! Cheap is cheap! read more

Don't expect a life changer but expect to get a good haircut for a great price. The stylists were very kind

took my mom and sister to this hair salon yesterday for the very first time just to get their curly hair trimmed. i had first walked in by myself to see prices and i had walked in very nicely asking for a booklet or something like it for prices. the guy rudely came over and pointed to the board above our heads and said "the prices are right there." after that i was already skeptical because his look and attitude were just so rude. skip to when i brought my family in, i had checked in with another lady who i don't know the name of but also had an attitude. (i'll also add that when i walked in BOTH times no one greets you saying hello or even smiling, it's just the rude welcome of "did you check in online?") anyways this lady checked us in and so we sat down for about 15-20 minutes because two people were in front of us. no problem at all. my mom finally gets called to go get her haircut and while i'm not going to give full details, my mom is in a wheelchair and her head and hands tend to shake at times, to say the least. i took my mom over to the chair and yet another lady, who actually was the nicest out of the 3, turns to me and says "oh no, is her head going to shake like that the whole time?" to which i stayed quiet because i couldn't believe she really asked me that. and to add on to that, she says "i can't cut her hair if she shakes like that the whole time." at that point, even if she didn't mean it offensively, i had enough of her rude comments. my mom hadn't even sat down in the chairs yet so i don't understand why she was already negative. i said to her "well she's gotten her hair cut before from other salons so it shouldn't be a problem. " she didn't say a word after that, i think she realized what she said was wrong because the conversation after that was her trying to make up for what she said. absolutely not acceptable at all. and to add, now it's the next day and my moms hair is washed and completely uneven on both sides. i had held her head the entire time so that she wasn't shaking for the lady so i know it wasn't my mom. it was this lady's crappy excuse of a haircut in the meantime of all this going on, my sister who's 12 is getting her haircut. i cant really hear anything that's going on but afterwards she came up to me saying that the guy doing her hair(the same man who had an attitude with me before) was complaining the whole time while brushing her hair because she had some knots in it. i was like this is part of his job what is he complaining about. within 2 mins of that, he came over and actually complained to me himself and said "i just want you to know it took me 30 minutes just to comb through her hair, next time she needs to come in with it brushed completely." first of all sir, we were there a total of 30 mins minus the wait time so i know you're exaggerating. second of all, this is your job to brush through and wash and cut so i'm confused with all the complaining. and third of all, there will NEVER EVER be a next time of us coming into this location. thanks for all your service. upon leaving, i did still tip because i'm not an animal and would never not tip someone. but seriously, maybe they had a bad day opening or something but that's no excuse for bad customer service. i work in that field and know exactly how a customer should be treated and even if something went wrong prior to opening, you are supposed to leave that all at the door and treat people with respect. i had the worst service i've ever experienced in my life at this salon and will never spend my money here again. read more

Went there as usual for 5-6 week cut. They've got some new people there (1 in particular, who cut my hair so crooked it was almost 1 inch longer on one side than the other.) Had to go back again to get it fixed by one of the gals who cuts hair beautifully. Will go back but will avoid gal who messed up my hair. read more

Sorry but Great Clips is not so great. I checked in on line before I got there, and waited for I believe her name is Mae, she took the gentleman that came in after me first his name was after mine. I did go back and got the worst haircut in years. My hair is all uneven and a mess. If you go for a cheap haircut, you will get a cheap hair style. Spend the extra and go to a good Salon. read more