Extremely RUDE staff. Two employees, no people in the chair getting any services done. Waiting 5…read moreminutes while employees gossiped and turned around - no smile, no eye contact... "it's gonna be a couple hours at least." I say ok, and we talk about making an appt but she never smiles, is short, absolutely NO customer service and just extremely rude! I couldn't believe it. I walked away with my two little girls and said ... let's find somewhere else! Went down the street to a salon that had tons of employees, lots of customers and still were so happy and upbeat! Quoted me a 30 Minute wait and took us in 10 minutes. That's what I call customer service. Cost a few dollars more - but worth it! I will never give my hard earned money to rude people!

Teri is the best, and always does a great job with my hair and my daughters. We love it here!read more

Before any treatment was started. I showed a picture of what I wanted. After I was told, yes I…read morestill have the emails and texts, that it should take 3 appointments. Sounded great to me. I went to my 3rd appointment, left with my bangs looking like a 3 year old cut them and hair color that was not close to what I wanted. She had to lighten my hair to get the color that I wanted but yet I left with VERY dark color hair. For the outrageous price you pay there, you should get perfect hair. When I said something, I was told that it could take a year to get the color I wanted. I would have NOT done my hair if I would have know I would have to wait a year. Not worth the money!!

Can't recommend Hair Haven enough! Everyone here is so talented and professional. I've been seeing…read moreCrystal for years and won't let anyone else do my hair! I also brought my bridesmaids in for their hair the day of my wedding, and was very happy with the results. Crystal and team are fabulous!

I was quoted $165 for highlights and lowlights, but only received eight foils of lowlights on the…read moretop of my head, which was not even half the service. The hairdresser, Gina, refused to do what I asked.I was still charged full price. When I followed up the next day to question the charge, both Gina and the salon ghosted me and never responded.Very poor customer service. Not recommended.

Very convenient location just off South Willow with plenty of parking in their own lot. The spa…read morestaff makes you feel very welcomed the second you walk in. I had a amazing European facial by Kendall. She took her time, was very personable, and my skin felt amazingly soft after. She gave me recommendations based on my individual needs for products, none of which are sold at the spa. This to me is a sign of a great esthetician because she cared more about products that will benefit me rather than what the spa sold. The facial didn't for some reason include the heated mitts as the website states. I didn't realize this until after I left because the rest of the services were so great. I would recommend that the spa considering getting a white noise machine to block out some of the noise from the salon below. There is a ton going on in this little place and it would be easier to relax without having to hear it all. In any event, I can't give the spa anything less than 5 stars, because the facial was that great! I can't wait to go back for more facial services and to try the greenstone massage, as they are the only spa in the area that offers them.

I went here on a whim for my annual haircut (exaggerating? I wish.) I just so happened to park in…read morefront of the place. My dead ends frantically called out to the hairdresser who was looking around on the sidewalk. So I went in, found out they had an opening, and decided to tame the mane then and there. The salon is very simple and inviting. They had the door propped open so there was a good breeze and I got to do a lot of people watching. My hairdresser was an older lady with a thick accent - European? - and she was very sweet. She didn't force any conversation which made my inner introvert sag in relief. When she did talk, it was in a soothing mutter and I found myself laughing because she was so motherly and made me feel comfortable. She was not afraid to dig in and squat near my lap, crank my head to the side in interesting ways, and fuss over tiny hairs that defied her. She had her work cut out for her, because I arrived with a rain forest on my head, but she took charge and gently straightened out the chaos. She complimented my hair a bunch, too, which was nice. She made sure to cut my hair to my specifications, and was a perfectionist about making it look good. And she succeeded! She civilized my hair and took off half its weight. The cut cost me $37 which seemed very fair. She didn't try to sell me products or push me to schedule an appointment (you don't know just how much that impresses me, when business people don't do anything to try to get more of your money) but she didn't need to; I had such a good and relaxing time that I'm sure I'll be back.

I'm familiar with Jane at this business, so not sure about the other person... but she seems…read moreawesome, too. The short: -Reasonably priced -Excellent availability -Competent -Well priced The long: I happened across this place on accident one day. I was getting prices and scheduling for salons in the area, and to get my hair cut last minute for an event I was attending. I couldn't find anything for that day or the next, so feeling defeated, I started making my way home. I passed Hair Decor, and they were open, so I walked in. I was greeted by Jane, one of the two hair dressers that work there. I asked her I needed to get in soon (this was maybe between 11:00 a.m. or 12:00 I think?) and she said, "Well, I have a hair dye coming in soon, so how's 1:30?" Sold. I warned her in advance that my hair is complicated, and she assured me that she was fine with it. The first appointment she took a lot of time to go over with me what I wanted. The cut came out exactly how I wanted it and the prices were reasonable. You can expect to pay anywhere from $25.00 to $35.00 for a haircut here (adult woman's) or $6.00 - $18.00 (children and men's), as opposed to spending up to $55.00 just one block down the street. I've been going to this hair dresser since May of last year, and I let no one else touch my hair. I always get compliments on how it comes out, and have never had to come back to have her fix anything. Jane is also a sweetheart. She works very well with kids, including "special needs" (I hate that term) children, and she cut my nephew's hair for his first hair cut. I always am baffled when she has openings the day I call for an appointment. I nominated her for hair dresser of the year for the Hippo, and would do that again in a heartbeat!

Bea has been cutting and coloring my hair for years. She has supported me as I grew out a pixie cut…read moreto shoulder-length. The cut works beautifully for my fine, curly hair. She is a master colorist. After going through my red phase, my hair is now an auburn brown. I am delighted with the cut and the color and get a lot of compliments from my friends. Her new salon, decorated in a warm Mediterranean style, offers privacy and comfort. She even has a comfy lounge where you can sit while waiting. She gives her clients bottled water or individually-brewed coffee. After trying many stylists, I can confidently recommend Bea.

I wish I had a better experience at this place...after reading all of the other positive reviews. I…read morecalled and made a appointment to have my hair colored, I colored it black. They didn't apply anything to my head to prevent the dye from staining my skin...when time was up for me to get my hair washed someone else washed it and they did a horrible job! They didn't NOT wash my hair properly. They didn't rinse the back of my head...they left dye marks on my neck, the front side of my head on my hairline was all stained, it looked like I had a wig one. I couldn't notice this in the salon due to the fact that the chairs are so far away from the mirror. I realized when I got home. I hope hopes that it was going to be a great experience but I was very disappointed. I don't normally write negative reviews but I don't want this to happen to anyone else.

Hailey did an amazing job working with my daughter's thick brown hair! From the cut to the…read morehighlights- we have been so pleased with her expertise and eye for detail. Thank you Hailey!

so disappointed. Went in for highlights showed 3 pictures of what I wanted (pictures I've shown…read moreother stylist without an issue) and didn't get that at all! I feel like I was overcharged and let disappointed. They sent a survey where I expressed my disappointment and they sent a message saying they'd be in touch and nothing!! I won't be back!

Great salon from my first time. Karla met with me prior to making an appt for a consultation…read more Then my first hair appt with Karla was wonderful! She did an amazing color and cut! My hair looked great! I'd highly recommend Karla.

I've been going to Terra for a few years now after going to another salon in NH that completely…read moredamaged my hair and made it feel crunchy. They're incredibly knowledgeable, kind, friendly, and honestly just exceptional. The place is calm and inviting and incredibly clean. I have really blonde hair that has been through the ringer and they do things in a healthy way that my hair is healthier than ever and growing faster than it has in years! Lauren and Edward are the absolute best. If you're looking for a salon who knows their stuff and does it correctly the first time, this is the place!

I go in here for beard trims and haircuts all the time. Krystal is great and always does a great…read morejob and is beyond reasonable.

Crystal is terrific. She listens to what you want, does great color and cuts! So glad I randomly…read morefound her. Highly recommend.