They fucked up my poor kid's hair. I brought my 3 year old in because he was asking for a hair cut. We had been in once before and they did a good job. We brought him in today around 6:30 PM. The service was great. They were very nice and he thought the stylist was great. I didn't catch her name but she had dark hair. She had combed his hair to the side so the horrible front was not visible. I noticed that the back was choppy but I figured that it was a direct correlation to the price. Then when we got home and his hair had fallen out of the style we saw how bad it was. I can not believe she let my son walk out like this. It was partly our fault because my fiancé was standing there watching him get the haircut. read more

First attempt at using this hair salon and I have to say that my hair stylist knew her technique. If you go ask for Angelina she'll take care of you and makes sure you look good. read more

Great Clips - Here's the information of great clips. Mens haircut is $14. - Hair Salons Near Me - Lake Elsinore, California

Just got the worst haircut of my life, girl didn't listen to what I wanted and just started cutting. In less than 5 minutes it was over. The sides are uneven, I still have hair that was uncut, and a chunk behind my ear missing Terrible, never going back and other people should stay away read more

Come see us on Thursday June 6, 2020 We will be open from 10 am to 6 pm!!! We look forward to getting rid of those quarantine cuts and looks!!! Please be sure to wear a mask when you come visit us! We will have some new guidelines we all have to follow! Thank you in advance!' Great Clips Team read more

I'm new in town. I just want to say Freida gave me a dope ass haircut. What makes her a great hairdresser is that she listens to the client and isn't afraid to give opinions. And she's mad sweet and a lot of fun! read more

I got a free haircut coupon because I recently moved to the area. The manager was not friendly and a bit aloof. The barber/stylist was a newbie. She was not sure how much to cut and asked before every cut how much to take off. She left too much hair on top which I had to go elsewhere and get fixed. Since it was a free cut and did not complain with them. I got what I paid for. read more

Great Clips - Hair Salons Near Me - Lake Elsinore, California

Monica has great customer service, she is very sweet and welcoming,and she cuts hair very well. i walked out satisfied 10/10

I went in to this location last week. The wait was minimal (online check-in is always great!) I requested Emma like always and she did a fantastic job! I love my cut and the fade is awesome. See you in a few weeks! read more

Wow.. Pathetic.. I ran in for a quick haircut (I hate making time for haircuts), and was seen fairly quickly. The woman (Brittany) who was doing my hair asked all the requisite questions, and began.. After cutting roughly three strands of hair she stops and asks, "How does it look so far?" Now, for the purpose of clarity, I wear glasses, so, asking me how it looks after three seconds (literally) of cutting is at best silly, and given that I had no glasses on at that moment, downright stupid. This continued on for a while like this. She'd make two cuts and ask how it looked. Cut, cut, "How does it look". Ok, enough of your self-doubt, just CUT MY HAIR!!!! She then proceeded to cut the top of my head. Doing the "Is this short enough" spiel while her hand was holding my hair. There's no possible way for me to tell how short the hair would be given how she was holding it. THEN, she did the back of my head. I told her to make it straight; she made a parabola. Then, to "show me" her handy-work (How does it look?), she undid the smock that was keeping the hair from my clothing.... When I suggested to her that the back of my head looks uneven she agreed and "fixed it". She did not, however, replace the smock. So, now I have little hairs everywhere on me. It's still not even remotely straight, and now I'm itchy. I decide that I've had enough.. It'll be good enough for now. She does NOTHING to attempt to remove all the hairs from my face/back/clothing. When I pause and look at the hair she takes her blowdryer and blows off my back *only*. I believe she was actually blowing HERSELF off and I just happened to be in the way though. But, I'll give her the benefit of the doubt. Anyways, she finishes by asking if I wanted gel in my hair. I declined (since I just wanted to get out of there)... She takes a spray bottle of hair-spray and sprays my hair anyways. Yeah, thanks. Avoid at all costs. Do NOT go! read more

I've gone here a few times to get my kids haircuts and 3 times I got mine done just to trim off split ends. I went yesterday with my son. Oh my! His hair looks like Jim Carrey's style from the movie Dumb and Dumber!!! It's awful. It's not even cut straight. One side of the front is an inch and a half longer than the other! It's so freaking short too that my only solution will be to shave his head. He is crying because he doesn't want his head shaved. The cut he wanted was more of a dapper cut that's in style now. My hair was cut at the same time by a different lady. She initially argued with me about the cut so I said I didn't want to get my hair cut and sat down. Somehow I let her convince me to get into the chair and let her cut my hair (my mistake). It's soooooo bad that I put it up into a ponytail the minute I left the shop. This place rarely has consistent people cutting hair because they are fresh out of school but I feel like the people that were there yesterday may be in their first week of school. We will not be returning... ever. read more

Great Clips - All stylists have been cutting hair for at least 3 years? This is my son's haircut. - Hair Salons Near Me - Lake Elsinore, California

The owner Brad was quick to reach out to me after my initial review. We talked on the phone and he apologized for our experience and I did tell him we really enjoyed our stylist I just thought she needed help and he said that it had been addressed. He got me an appointment with Christine and she was so friendly and corrected my daughters hair. I would happily go back to this location for our haircuts after such great customer service. Thank you. read more

I had a very good experience here. Was given a 45-minute wait time (I was a walk- in) which gave me time to take care of a few other errands in the area. Haircuts are almost always optimistic in terms of wait times, so I showed up an hour later and got right in. Laveata did a great job with cutting my hair. She's also a great conversationalist and made a great experience out of a normally mundane chore. Great price, I'll be back! read more

Overall the experience here has been poor over the years. Today pushed me over the edge. This location often has a long wait. I checked in around 4:58, and the app scheduled me for 5:58. When I arrived at 6pm I was told they were closed. If you want to close up and leave, then you should not let the app schedule so close to your closing time. read more

Thank you, Jackie! You helped me tame my dry, damaged hair with a quality product and you always cute my hair the way I want. You ask as you go and make sure I'm happy. Thank you, I will return. read more

Emma was great. Very kind and knew what I wanted. I got a comb over with a 0 on bottom and she did an awesome job . Thanks again.

Both my boys (11&7yrs) love getting their hair cut by Breyanne. They will not go to anyone else and she is amazing with them both. Her cuts are outstanding, worth the distance we travel to see her. She is always smiling and happy and very playful with them, it's truly comforting seeing someone very happy and enjoying their job. I would definitely recommend Breyanne! read more

My daughter with special needs came to this Great Clips to get a wash, cut, and detangle. She used to come every two weeks to get help managing her hair. The first time she went, her hair was extremely tangled and it did take a long time to brush out. She tipped the hairdresser well and they charged her extra for detangling. She went in again but the tangles weren't as bad, it took about 15 minutes worth of time and the hairdresser complained when she got a $10 tip instead of a larger one like the last time. My daughter went in a few days ago to do the same thing and they told her that Great Clips doesn't brush through hair anymore. They told her to go do it herself and come back for her wash and hair cut. She tried explaining her disabilities and issues with being able to brush through her hair herself and they were way less than understanding and told her she should just brush it herself once more. I will NEVER step foot back in this place. For the record, she went to Great Clips in Menifee and they washed, brushed, and cut her hair within 20 minutes so it's not like her hair was majorly matted or anything. It boils my blood when people refuse to help those with disabilities and that is exactly what happened here. read more

I arrived right at opening and there were 2 people in line ahead of me. I checked in online at the first opportunity and when I got to the front of the line I was told my wait would be 36 minutes. After 50 minutes I went up and asked what was going on. I was told that I had another 26 minutes to go!!!! I had to leave before I got any services. It is not okay to keep people waiting indefinitely!!!! If the wait is going to be over an hour let people know!!!! Won't be returning. read more

We've been going to them forever. Just frustrated with their merchant services processor and how the charged my card multiple times within a minute. That isn't their fault that the payment processor did that, but from now on we will pay in cash. Decent price and my son doesn't seem to mind getting his hair cut here. I can't get 5 stars because of the incident with my debit card being charged 9 times in one day. read more

Finally found a good place for the boys to get haircuts. Before this place they hated getting their hair cut and now they look forward to it. The wait time is never more than 15 mins. It's always clean and the prices are great too!!! read more

I received a haircut from Amy and i'm telling you if you are a male and want a haircut with a fade i would not recommend her. She was very aggressive with cutting it i asked not to blend the top and she still did and treated me like an idiot when i asked for a fade on the sides. overall the place cuts good hair but would not get one from her ever again. read more

This Great Clips location is AWESOME! They are friendly and pay attention to the details of how you like your haircut. Christine is the best! She personalizes every visit and again, is very attentive and personable. Great job, and thank you for fixing my last cut that I got while in Denver! read more

Christine cut my hair today. She was very friendly and did a great job. I have been getting my hair cut here for a few months and they always do a great job. I love the online check in. I was able to check in at home and only waited like 5 minutes in the store. read more

To be completely honest, the only reason I came in to get my hair cut was because it was Monday, my favorite salon was closed, and I am totally impatient. I wanted it done NOW. I've never had a good experience at a chain before, but I hadn't tried this one, and like I said, I was desperate. I was super lucky to get Joe to cut my hair. He was hilarious, friendly, and seriously, my hair looks AMAZING! He fixed my overgrown mullet-like "bob" into a gorgeous cut that was super easy to style. My daughter had her hair done by Jacqueli, and she was kind enough to make sure that she didn't do anything I didn't want. She constantly asked me if it was ok. My daughter was happy too. I'll be taking both my husband and other daughter back too. 5 stars for sure! read more

Christine was very nice and professional. She listened to my wants when it came to cutting my kids' hair. This is my first time here and overall I had a positive experience and I am satisfied. read more

I have been to this location at least 4 times and every time they ask me, "did you check in online"? My answer was always no. So I would take my place in line and wait for my name to be called. While waiting I would notice people who did check in online were taken before me....I have no issues with that. Today I decided to check in online as I figured there were probably a lot of people needing a haircut. After checking in online the website said 17 mins. I arrived 18 mins. later and noticed my name on the screen with a checked in online symbol next to my name. I was listed as # 5 and 1-4 did NOT have the symbol. The gal at the register asked me "did you check in online"? I said yes and gave her my name. She then told me it would be 40 mins. Why didn't the check in tool tell me 57 mins. instead of 17 mins. If it was going to be 1 hour I would have planned for it. So I left the store and 51 mins. later I receive a phone call. So the wait after checking in online was not 17 mins, not 40 mins. after my arrival but 51 mins after my arrival. Had the check in tool told me it would be a 1 hr and 10 min. wait I would have been ok with that as I would have planned for it. Needless to say, I will NOT be returning. read more

I cant speak highly enough of Anastasia! Shes super efficient, professional, and knowledgable. I'm such a noob when it comes to all this so it's nice to just have her do her thang and it come out better than I could ever imagine read more

Very rude staff, particularly a hairdresser named Amy. I went in and shared an image of the haircut I wanted (nothing crazy, long layers per usual) and as I explained in detail Amy interrupted me with a, "no." As if I was asking for her opinion. I've gotten the same haircut for YEARS so I figured she was misunderstanding. As I explained again, she interrupted me again telling me she was going to "reiterate what she had just said...." This was the rudest service I've ever experienced at Great Clips, and while I understand that hairdressers want to ensure they're delivering to their customers, if I'm explicitly asking for something and I'm paying for it, I don't see a problem. If they can't deliver, perhaps they should not be cutting hair. read more

Tried to use this place because of their online check-in system. Checked in at 3 p.m. The weight said 58 minutes. I showed up at 4:15. Approximately 15 minutes after my check in time. You are supposed to have a 30 minute window after your check in time. They said my reservation got lost or deleted. And there was a 20-minute wait. I was on a short time frame. So I figured twenty minutes was no big deal. Walked out of the shop at 5 without getting my haircut. Don't have an online reservation system if you are not going to honor it! read more

Everything was good except they are still requiring masks. They will not see anotger penny of mine until they get with the times. Are you listening corporate? read more

I went yesterday to get my hair cut here and well the cut was great it's cute and everything only issue I have with this is that it wasn't the length that I wanted. She had cut it above the shoulders when I wanted right at the shoulders. Only person I ever had who did it exact with no regrets was Joe...but he left and idk where he went. read more

Great service and a great haircut by Leslie. She cut my hair just as I requested. Love this place, all the stylists are great, hence the name Great Clips. read more

Another crappy barber shop. Amateur barbers. Very sloppy uneaven fade. Way to high. Looks like very little effort is put into these haircuts. read more

Heidi did absolutely incredible. She was so patient and considerate with my hair, and I felt like I was able to trust her cut my hair. I never like my haircut after I get it but she made sure I was satisfied and didn't cut off too much. My hair is so soft all my split ends are pretty much gone & I know how thick my hair can be. So I really appreciate how she cut my hair. If you can definitely try to get Heidi to cut your hair do it! She won't make you regret it read more

Leslie is amazing! My daughter cut her bangs and she was able to fix them no problem! Not only did she do a great job on both my daughters hair but my hair turned out fantastic as well. I will definitely be coming back in the future. read more

So my haircut was like $12 bucks I believe. Not bad price wise. They just cut you, no wash or anything fancy smancy. It's basic and down to the bare minimum. I don't know my stylists name but he was very friendly and I think he did what I wanted for the most part. One part he kind of did his own thing but o think it was my fault for not specifying what I wanted exactly around the face. Still... I don't hate it. It's not the worst haircut I've ever gotten, and it's livable. I would go back. Very cheap and did the job. I would suggest being very articulate on what you want and explain it. I failed because I wasn't detailed enough. I can't blame anyone but myself here lol this place was actually pretty busy for a weekday, so making an appointment online ahead of time might be a good plan. I waited 45 minutes or so since I didn't have an appointment. They are pretty quick since there's no fancy smancy stuff happening. read more

I signed in last Monday and the wait was 98 min so at about the 78 min mark I set out and received a phone call from them that it was OK to come in, I arrived about 4 min later and was told there was a 10-15 min wait, After about 10 min I asked to use the rest room and was told it was out of service and to go across the parking lot to the Wendy's whos rest rooms were also closed. When I returned and sat down a gentlemen with his son came in and were then told they were next. I objected and was told it would be another 20-25 min. before I would get a hair cut. At that point I just walked out and went some where else. I called there Tuesday to talk to the manager and was told she was cutting some ones hair and would call me back I have never received a call back. I had been going there for about 5 years but never intend to go back again. read more

Had a great experience with Monica. She is efficient, friendly and gives a great cut. Will definitely be referring her to my friends it's hard to get a good cut nowadays. Glad we found her read more

Horrible they suck at haircuts they all need to go back to cosmotology school i saw my friend get a haircut and the lady made her cry and tottally didnt do it the right way i then went on my own twice the first time was okay the second the lady tells me "ARENT U GUNNA GIVE ME A TIP" i was likeee wtfff ! never again will i go and also while i was sittin in the chair getting a haircut i saw a older lady yellin at the hairstylist. and she thinned out my hair horribly didnt know what she was doing. DO NOT GO TO THESE CRAPPY CHEAP SALONS. I NOW GO TO VIZION HAIR SALON IN LAKE ELSINORE. RATHER PAY A HIGHER PRICE THEN TO GET MY HAIR MESSED UP BY GIRLS THAT DONT KNO WHAT THE HELLL THERE DOING! read more

Monica pays excellent attention to detail. She takes her time and the results show. Unfortunately, the stylists at this location do not have a fixed schedule. Hopefully I get the chance to do business with Monica again! read more