I went here for years to get my hair styled, etc. That all changed with the new ownership. It used…read moreto have a very welcoming and friendly atmosphere. I can no longer recommend.

I have FINALLY found a good salon in the Kent area! It only took me two years!…read more I'm really not all that picky when it comes to hair. I keep my hair short and spunky, so if something goes wrong, I usually don't have to wait very long until I can fix it. That being said, I'd obviously rather not have to wait for the hairstyle I want. At the same time, I don't want to spend over $40 on a haircut. Like I said, I keep my hair short, so I don't really see how salons can justify charging me a ton of money to chop off less than an inch of hair. I found New Image after hours (no exaggeration) of searching on the web. Something about the way they portray themselves on their website really drew me in, so I called to make an appointment and they got me in the same day. My stylist was Michelle, and I knew pretty much right away that the experience would be perfect. She asked what I was interested in and I gave her a general idea of the hairstyles I like. We were on the same page right away. I told her that I like to give my stylists creative license to do what they think is best...they are trained to do the job, after all. Michelle carefully explained what she had in mind, and all systems were go. Throughout the entire process, Michelle was very friendly and personable. 30 minutes later, I left with one of the best haircuts I have had in a very long time. Michelle said that if within a week I notice any issues, I can come back in and have it fixed free of charge. Major bonus. The shampoo, cut, and dry normally costs $25, but with an online coupon from their website, I paid $22.40. Perfect price! I'm so relieved I've found a local salon and stylist I can count on. I'll definitely be back!

Jen is excellent in both areas of communication and hair styling! I was worried at first because I…read morewas going to same hair stylist for many years. She is taking a medical leave.

​I have been a loyal client of this salon for a decade and have always been happy with my service,…read morewhich makes writing this review incredibly difficult. However, my last two haircuts were uneven and grew out poorly, and my most recent visit with my 11-year-old daughter was entirely unacceptable. ​During our appointment, my stylist heavily lectured my daughter about heat styling and using heat spray, making passive-aggressive comments about how her own mother never taught her these things so she had to teach my daughter--all while I was standing right there. It felt incredibly disrespectful and intrusive, and it made my daughter very uncomfortable. ​Furthermore, the stylist made an offensive comment to us about how she "refuses to cut anyone's hair if it's too damaged" because of "where she is in her career." My daughter and I prefer to keep our hair long and don't get frequent cuts, and being judged or shamed for our hair condition by a professional we've trusted for years was highly disappointing. ​To make matters worse, the salon environment felt completely unmanaged. Another client and his mother were allowed to hover closely around my daughter. Despite her being visibly upset and uncomfortable, the other stylists simply brushed it off saying, "Oh, he won't touch you," instead of respecting her personal space or intervening. ​After ten years of loyalty, the drop in technical quality and the complete lack of professional boundaries and awareness during this last visit means we will not be returning.

Eh. Went there for a cut and highlights. I was open to suggestions after showing pics of what I…read moreliked and didn't like. "I do not want blond highlights, more of a caramel. And no stripey look." Woman agreed that blond wouldn't work and promised no stripes. I got both. Layered dry cut left my ends looking unhealthy. I wasn't happy paying over $100 for the end result.

You will NEVER find a better, more kind, more educated, more talented group of hairstylists…read moreanywhere in this vicinity! I am one of THE pickiest people when it comes to who I allow touch my hair, and I couldn't be happier with the professionalism and skills Lisa and her crew have shown! If you truly want to look beautiful, love your color and style, the Razor's Edge is the only place to go. You can trust them to give you the best advice and extensive know-how to make you look your best everytime!!! Be smart and go where you KNOW your going to love your hair!

Franco has done my hair for years and does an excellent job each time. He never rushes the service…read moreand always takes clients opinions into consideration. We love him and we love RIAN hair studios!!

I had never been here before, and I saw on their website that they accepted walk-ins and that they…read moredo blowouts for a good price. I drove up, walked inside and was impressed by the size of the studio! They also had a nice display of jewelry up. Pretty stuff. Unfortunately, I stood there for five minutes while none of the three employees greeted me. They all glanced up when I came in, but no one said "hey, just a sec, we'll be right with you"...nothing. No check in sheet at the desk or anything so I could mark which service I wanted. Not going back.

I was fortunate enough to find out about this incredible salon from a friend in my graduating class…read more(none other than Stylist Katie herself), and I can fully attest that a 35 min drive from Cleveland was so worth it for the best hair care experience I've ever had! I'm not just being dramatic here... in every single way, from the informational discussion before I arrived, to the way Sarah at the front desk made me feel so comfortable on the phone with the process, to being in person and given the royal treatment. They began with a tour of this cute spot and I couldn't have loved it more. The decor and aesthetic was stunning, stylish, and modern. When trusting someone with your hair, it feels even better in a soothing space. Katie herself was so thorough as I had questions about the differences between full color, highlights, balayage, and gloss. I can't thank her enough for being patient and descriptive in her explanations so I could make the correct hair care choice for myself. She is fully your advocate and alongside you in the journey versus feeling rushed to make a decision or unclear about what service you're receiving or what it takes to maintain it. I have been places where it seemed the most important thing was increasing the price and while this is an upscale salon, the cost ties directly to the luxury of well educated stylists and clean natural ingredients for your hair. They even provide snacks and drinks. What could be better? Every single person I encountered was kind, cheerful and welcoming. I believe it was Nicole (esthetician) who delivered my water and had such a bubbly energy and charismatic aura. Chelsea was wonderful as she helped wash/rinse my hair and put in the stop - all while she explained that it would return my ph balance back to normal which I deeply appreciated the science behind. Nerd alert. But seriously, the more you know what is happening with your hair, the more you want to take better care of it. Back to the service itself: Katie was able to aid me in the selection of a gloss and cut (which was much needed because I had some serious split ends) and the formula creation her and team made was the perfect match for what I envisioned. You know those moments where you have "hair goals" photos in mind? Without even showing her a pic, she came to the table with some options and then nailed it completely. As a redhead it has been challenging for me to find a place I feel confident won't destroy my natural color (yikes, someone made it almost purple once which took a WHILE to grow out) and Katie one hundred percent understood my concerns. I felt heard the entire time and it was an added bonus that we got to catch up on life after several years! I am beyond thrilled I took a chance on a new place that I will definitely be calling my home in the future. Thanks to Jessica and everyone at the salon for making my Valentine's Day absolutely delightful!

I am so lucky to have found this salon! Katie was super accommodating and helpful with my hair…read moredebacle. The salon is clean, updated, and gorgeous! The staff was incredibly friendly, and they all seemed to be enjoying the time they were spending with their clients. I look forward to making this my new salon! THANK YOU!

I downloaded and made an account on Yelp just so I could recommend Studio Wish. This is not a paid…read morereview nor is it written by AI. This is an honest take from a long-time customer. I've been a customer of Studio Wish since before they moved up to their new location. Their service is impeccable. First, booking an appointment, or even walking in, is always very an easy and accommodating experience. When I first walk in the door and am greeted by front of house staff, I am always treated with kindness and respect. Everyone is always so welcoming and cheerful! The studio "vibe" is absolutely gorgeous and unique. I am always amused at the range of clientele I've seen. I've seen teenagers to octogenarians at the salon (and all treated with kindness and respect). And, I love the addition of the bar and custom mocktails (I'm sorry, I can't remember if alcohol is served or not!). It tips the salon from an awesome studio to a unique and amazing one. A bit of glitter on an already stellar atmosphere! I've only had my hair cut and styled as well as purchased a few products. I haven't tried any of the other amazing services they offer quite yet but I hope to change this soon. I have never, not a single time, been disappointed by the quality or look of my cut. I have walked in and said "do what you think will look best for me" and put my trust into the salon (and, well, the amazingly talented Mckenzie!) I have walked out feeling happier, healthier, and more confident. Further, I've never felt like there has been high pressure to buy or addon extras that'd break my budget. Yes, services and products are suggested, but it is never the high pressure sales that I sometimes see at other salons. Checking out and paying is a breeze. I have never felt there are any hidden fees. Prices are clearly labeled on their website. With all this being said, yes, Studio Wish is pricey. However, as the old addage goes, you will get what you pay for. I feel like I've invested in the health of my hair when I come to Wish and thus see it as a sort of doctor's appointment. You wouldn't want to see a cheap doctor would you? So why would you cheap out on your scalp and hair health? Book an appointment. Get pampered by the amazing staff. Treat yourself and enjoy the Studio Wish Salon.

My impression was that this salon simply wants to "play" at using contact tools like texting and…read moreannoying messages. Angie's shampoo and haircut was not creative or inspired, but adequate for a one time haircut. No reason to return once I finally "turned off" all the messages.

All the girls there are great at cutting hair and very sweet. Salon is very welcoming and…read morecomfortable.

I just wanted to give a shout out to the ladies who helped save my daughters hair (and my sanity)…read morelast Friday! Thank you so much to Jennifer, Lilly, and Penny for being amazing! My daughter had an extreme knot that I thought we were going to have to cut out completely. These ladies came to our rescue and did it with so much patience and compassion! I can't thank you all enough for of your help last Friday! I highly recommend this salon! The experience there is top-notch from the moment you are greeted at the door until the moment you leave!

I couldn't be happier with my cut. John recommended the right products and the proper technique for…read morestyling my hair. While John's precision is extremely pro, his prices are far more moderate (I'd previously been paying $70+ for cuts). I've had three flawless cuts so far and have no intention of changing stylists! The salon space itself is beautiful and makes a client feel important, which is fantastic. Spotless, modern and cozy all at the same time.

I had a haircut with Hayley as part of a cut-a-thon fundraiser. My hair is very thick and naturally…read morecurly although I usually wear it blown out. When I walked into the salon, my hair was really puffy and out of control. It also felt dry because I had just had it dyed. Within 20 minutes, Hayley cut and shaped it giving me a true style. Also, my hair know longer felt like a thick brillo pad :). Not only did I think it looked great, but, I went to an event immediately afterwards and the first thing (2) people said to me who hadn't seen me for a while was "I love your hair." I highly recommend this salon and plan on using them for future haircuts and color.