this is a great salon! You are pampered and given exceptional service. And getting a massage…read moremassage from Karen will be the best massage you have ever had in your life.. I highly recommend this place.

Terrible experience. Went to get hair dyed with subtle highlights - received decent root touch up…read morewith horrific ORANGE highlights. To add insult to injury I was charged for the toner that attempted to reduce the 'box' orange color. How can a salon allow a stylist to charge for their mess up? Dropping $180 for 3 hours of poor craftsmanship was met with indifference at checkout - never again.

My stylist Victoria is brilliant and kind and gifted. I highly recommend her. She's my best stylist…read moreever in my life

I was really disappointed with my racist experience here. This situation happened a little bit ago…read morein the past, but I am just now mustering courage to put my experience into words. I went in here with my grandmother and my sister, all of us being of Indian descent. I went in for a balayage consultation and hair cut. The lady cutting my hair was distracted the entire time, as she was anticipating her next client to walk through the door at any moment (who she scheduled during my potential hair treatment time-- a little presumptuous in my opinion). She told me that with my darker complexion and hair, it would be foolish to dye my hair because it wouldn't work (so has she never seen a person of color dye their hair, let alone a person of color)? Meanwhile, my sister was getting her nails done with my grandma. She has complained in the past about them mocking my foreign and older grandma, but we dismissed the ignorance and racism because she enjoyed the familiarity of the place. However, this time, my sister told me she heard the same technician laughing in the back with the other stylists about me thinking I could dye my hair with my complexion and how unintelligent I was for thinking that. I was so taken aback and hurt by the unprofessional behavior that I confronted the stylist and said I do not feel comfortable paying for your inadequate service and impolite manner. She asserted that she "did the work so she should be paid." I was astounded by her reaction. I then had my sister call to ask to speak to management, and the receptionist immediately dismissed her, refused to let her speak to management, and completely ignored the point of the issue at hand. I then tried calling and they did the same thing to me. Eventually, my mom called and they let her talk to the manager who tried to mediate the situation without again acknowledging the discriminatory and abhorrent behavior. Nothing was really confronted because our voices did not stand a chance against theirs. Have they never dealt with clients that do not look like them? Long story short, my family and I were treated poorly and differently because of our race, which should never be dismissed, as this business attempted to do. And I happily took my business to Simply Swank. After I told the entire salon there about my racist treatment, they were horrified but also did not expect anything less from Salon 180. So, if you appreciate inequitable treatment, then this is the place to go!

I used to be a regular here a few years ago and today was the first time in a long while that I've…read moregone, and they continue to provide superior service. The staff is always super friendly, welcoming and insightful. Today I was helped by Rachel and she did an exceptional job with my hair. I will be visiting Bella Toccare again on a regular basis. Great hair salon!

I got a gift card for a sampler package for this salon. It included a 60 min massage and spa mani…read moreand spa pedi. The staff was incredibly kind, welcoming, hard working. It was easy to get an appointment. The spa mani and pedi included hand/foot masks and a paraffin wax which was very nice. However, in the process the mani/pedi took just over 2.5 hours (after the 60 min massage) which meant spending almost 4 hours at the salon. I had called in advance while booking my apt to ask how long it would take, and was told in total it would be 2 hours. I was pretty disappointed that the manicure started chipping within hours of coming home. They use exclusively Zoya polish for their regular polish. The color I chose was streaky, so the layers applied were so thick that even not touching anything for over an hour was not enough. Additionally, the color selection was pretty limited - I had initially wanted yellow for summer but it was not available. Overall, was nice for a gift card. Plan your day accordingly if you come.

I had been looking for a Salon that would cut and highlight on a Sunday. My Saturdays are full with…read moreother demands. Does anyone else have this same problem? Years ago, I had a superior cut at the Dino Palmieri Strongsville Salon, so thought I would try Summit Mall.. They could fit me in on my schedule, so that was a great start! The Receptionist even took the time to answer all my questions the week beforehand. Everyone at the Salon was extremely nice, and welcoming. Carli took the time to truly understand my hair and what I wanted. She was friendly, engaging and knew how to work with my hair. I am a fading redhead with thick wavy hair and that means the highlights have to be just right. It's no easy task. She did an excellent job!!! The results were perfect! The costs were a little higher than some, but it was worth it to be there on a Sunday and have that great Customer Service experience. I was so glad to find a skilled and friendly Stylist/ Salon with great hours and Service!!! I will be visiting again on a Sunday!

The pictures are saying everything. It's not even close to what I wanted. I won't recommend this…read moreplace at all

Reese is amazing at nails. The structure gel has brought my nails back to life! And Isaiah is an…read moreextension guru! I have never felt more confident or beautiful. Highly recommend.

I had a $70 spa pedicure done and less than 2 weeks later the nail polish is rubbing off and…read morebubbling up on my big toes. Called the salon and they don't do anything past 1 week. I should have called sooner but this is poor service especially for the price. I will not be going back and will not recommend to anyone.

Jess the stylist and nail tech is hands down amazing. I've been going to Nina michelle for years…read moreand I recommend them any chance I get to family and friends. Quality is always extremely high. No corners are cut. It always leaves me feeling like money well spent.

After waiting 2weeks for the CONFIRMED appointment, I arrived 5 minutes early. The receptionist…read morethen advised me that JF (stylist with whom I had the appt) was too busy to cut my hair so they assigned me to someone else. I asked why they didn't call and tell me that before I drove there. No response. No apologY, nothing. VERY unprofessional. Avoid this salon. I had been a regular customer for over a year. Diann

Scheduled an appointment, waited 20 mins for 2 stylist to do each others hair and gossip loudly…read moreabout Clients. When one asked the other "how are we doing on time?" the other replied "don't worry about it" all while I sat waiting as a new Client for Bambi. Extremely disappointing to say the least!

My stylist QUIT and they didn't call me!! I have a wedding shower tomorrow! -- That's my wife's…read morecall to me at 8am this Sat morning. Apparently there are two older women that handle the 'beehive' clientele and normally two younger girls that handle the modern trendy cuts and one girl at the desk who seemed confused why losing 25% of the workforce on a busy Saturday was even a problem (I'm just guessing she's hot, but I didn't think now was the time to ask about that). Based on my wife's colorful language during this short phone call I feel confident that there's no do-overs on this faux pax. BOOM! 1 star for skullduggery and NJS goes on the blacklist.

I don't get my nails done often but the next time I do I will definitely go back to Impressions…read moreStudio. The service was quality at a fair price and the employees kind and friendly.

Just moved back to the Buckeye State and needed to find a new nail salon. Wanted to find something…read moreclose to home but also find a salon that does things the old fashion way, by hand, not machine, and i found that here at Impressions. I called tuesday morning and was able to get an appt. that afternoon with Sonja. Upon arrival at salon, was greeted by very friendly staff. Sonja came to the front and introduced herself and showed me to her station. She's set up in a nice sized room with relaxing music playing in the background. i am so very pleased with the way my nails turned out, I've already set up a standing appointment with Sonja.