I am very UNHAPPY with a recent hair service where I received unexpected highlights from a new…read moreemployee, McKenna, even though I clearly asked for a solid, all-over hair color. I booked for all over color and later was told it would be a bleaching service instead if I wanted to go lighter. I agreed to all over color and going lighter. So this was fine. I originally had all over hair color that was dark brown with naturally grown out roots (2-3 inches). Then McKenna mentioned she was doing something similar to "balayage" when the other stylist and their client asked what she was doing to my hair. I clearly communicated my preference against highlights multiple times, even questioning the stylist during the process when her technique appeared inconsistent with a solid application. Despite assurances of an all-over color, my hair developed "dimensions" and it was BLONDE with noticeable damage to my hair. I thought she was coloring my roots but she was creating "dimensions". Dimensions is not all over color. Dimensions is "highlights", streaks, and lines that's not all over color. I wanted one solid color and for my black roots to be matching the brown all over color. Does that make sense? Does that mean I want highlights? When I contacted the business via email, the owner responded. We went back and forth few times. She only offered to have McKenna fix it, which I didn't want, and suggested just toning it darker, which I knew wouldn't stop the highlights from reappearing. The salon owner's subsequent offer to explain why "highlights" were necessary, rather than acknowledging the deviation from my original request, further illustrates a misunderstanding of my concerns. This experience represents a critical breakdown in communication and trust, as I was misled about the service being performed and would have sought a different salon. I don't think this salon does lift and color method. Or the owner is protecting the new stylist's mistakes. Regardless, McKenna is busy posting on Instagram. There is a photo of my hair and titles it "Behind the scenes" like it is a proud moment for her to lie to a client rather than reaching out to apologize. She should have been saving my hair from being burnt off other than taking photos at the sink. My hair is burnt off and I'm pretty she noticed it when she was blow drying my hair. She failed to mentioned the blotches and missing hair. I did not even get the deep conditioning treatment that I requested. I did get anything that I requested or wanted! In the end, I have unwanted highlights and less hair than before. My hair color is further away from my intended goal because she ignored everything that I said and gave me brassy highlights. I requested for refund or another stylist at the same location to correct my hair. That's when communication stopped and the owner never responded again. This service totaled $270. Here's the thing. New stylist and seasoned stylists can make mistakes! But the stylist is posting on social media other than apologizing. The business owner doesn't understand why you don't want to be getting your done by the same stylists that did everything other than what you have requested... this is not a good business to support.

Mckenna is an amazing stylist! She has done highlights, beautiful blowouts, and an amazing updo…read morestyle for me before! What amazes me the most is that when she curls my hair it will stay curled for DAYS! Highly reccommend her work.

I happened to be in Sumner for the day and decided to get my hair cut. Looked on Yelp and Bangs had…read moregood reviews so I gave them a call to make sure that they took walk-ins and Emily ended up taking me. She did an AMAZING JOB. #Blessed It's always hard moving to a new area and finding a new stylist that actually 'gets' my haircut, since it's sort of a tricky one. Emily listened to everything and took the cut in steps to make sure that she didn't take too much off. There's usually growing pains with a new stylist, but none here! Used a Groupon to get an amazing deal so I got a partial foil done as well. Again, Emily knocked it out of the part. The highlights are super subtle and look natural which is what I was going for. I 100% will be back thanks to Em's thoughtful work!

From booking an appointment to my haircut - everything was great. I called in yesterday checking to…read moresee if they had availability and I was able to get an appt for the next day at the time I wanted. You can also book online if you'd like. The salon looks clean and my stylist Payton did an amazing job on my haircut today! I showed her a few pictures/ videos of what I was looking for and asked if it would suit my face - she gave me great advice. I love the length and the way she styled it. I Will definitely be returning back and booking her.

Have you gone out of a Salon and thought "I'm tired with the same old look, me too! So I went on a…read moremission to find a Salon who works! Wait no longer. Salon 64 is it. They worked with me and maked terrific suggestions. I really liked my stylist and followed her to the new salon, that has not disappointed. My cut and color was amazing! What transformation! They give the best in everything. Thanks Joni and Whitney. Love it

The salon itself is very cute, very sand and black, simple and minimalist. The staff seem very…read moreknowledgeable. My hairdresser appeared very young but she definitely heard me out and did exactly what I requested but ...it felt a bit awkward. Everyone clearly knows each other and if you're new, it'll be a very quiet visit. I enjoyed their online booking although if you don't know what each artist does, you'll be choosing unknowingly.

(Realized I forgot my review in my drafts! So I'm posting it now!)…read more I usually give a salon multiple chances before writing a negative review--unless something seriously goes wrong. Unfortunately, in this case, it did. I've been here a few times for lashes and once previously for hair, and my first hair appointment was great. The stylist was gentle, communicative, and professional. I loved my hair, was shown products afterward, and happily purchased them. I left feeling taken care of. This second hair appointment was a completely different experience. I was greeted by a young stylist who seemed pleasant and understood what I wanted. However, once she began, I immediately noticed she had extremely long, sharp acrylic nails (about 1.5-2 inches). While I have nothing against acrylics--I wear them myself--there needs to be a limit in a professional setting, especially when working so closely with a client's scalp and hair. She colored my hair without gloves, which already made me uncomfortable. Throughout brushing, coloring, and washing, my hair repeatedly got caught in her lifting acrylics. My hair was yanked out multiple times, and at points it was genuinely painful. Holding a brush seemed difficult for her, and the brushing was rough and uncomfortable. The shampoo experience was by far the worst I've ever had. Normally, that's my favorite part of a salon visit. Instead, due to her nails, she couldn't properly massage or clean my scalp. The shampoo barely reached my roots, yet my hair was pulled the most at the bowl. My scalp was sore for two days afterward, to the point where brushing hurt. I'm a mom of three and a full-time college student, so self-care time is rare. I was really looking forward to relaxing--maybe even reading--but it was hard to focus through the discomfort. On top of that, the stylist seemed mentally checked out, asking me the same questions twice and lacking awareness of the situation. When the service ended, she simply removed my robe and said thanks for coming. No walk-out, no product recommendations. I had planned on purchasing shampoo, conditioner, and heat protectant again, but I left without anything. I still paid for the service and left a tip. After taking a few days to cool off, I felt this needed to be said. This experience was unsanitary, painful, and disappointing. My hair turned out "meh"--the haircut felt rushed, I didn't get the layers I asked for, and highlights alone don't make up for the experience. I truly loved coming here, but after this, it won't be my salon anymore. If you come here for hair services, I strongly recommend choosing a stylist whose nails allow them to work safely, hygienically, and comfortably--preferably ones that can fit inside gloves.

I went and got the deluxe derma-plane facial with emma! she was great and it was amazing!!! i've…read morenever gotten any sort of facial before it was so relaxing and my skin felt so good after. I will definitely be back to her!

Nicole is a miracle worker! I made the mistake of going somewhere closer to home for a quick trim…read moreand it did not go well!!! Nicole was able to salvage my super short/uneven bangs and give me the perfect haircut to disguise the missing chunks out of the back off my hair. My coworkers thought that it would be impossible to fix, but Nicole was able to work her magic. I've learned my lesson and will never trust anyone else with my hair!

I've been a client here for a long time. Lainey is my stylist but I've seen other people before she…read morecame to work here. Lainey is super kind and thoughtful. She always listens to what I want and answers all my questions. Amelia has also trimmed my bangs before on short notice because I was dangerously close to cutting them myself once. And that would've been a disaster. I've never had an issue here but if I did, I know they would fix it. They always put their clients first. They always have cut clothes and accessories here too!

I truly enjoyed coming to this salon over the past several visits .. I've had around 8 blowouts…read morehere and a haircut, and every experience has been positive. That's why this recent situation caught me off guard and honestly left me feeling disappointed. I received a text message that my upcoming haircut appointment is being canceled because I install my own hair extensions that were not purchased through the salon. I want to express this respectfully, but also honestly this feels unfair, and the reasoning behind it comes across as both unprofessional and unnecessarily controlling. First, refusing to provide a basic service due to a personal choice about where I source or install my extensions doesn't align with standard client care. It blurs the line between a salon setting reasonable service boundaries and restricting client autonomy in a way that feels inappropriate. Second, as a returning client who has consistently supported the salon through multiple appointments, being denied a service I have previously received without issue feels dismissive. It also comes across as being rooted more in controlling the client relationship and ensuring revenue through product or service exclusivity, rather than focusing on providing quality care. I understand salons want to stand behind the work and products they offer, clients should still have the freedom to make independent choices without feeling penalized or excluded from unrelated services. It's giving mean girl. Lastly, the way this was handled through a cancellation message rather than a conversation felt abrupt and impersonal. I value the work done here and would have preferred to continue as a client. However, policies like this make it difficult to feel comfortable or welcomed. I hope this feedback is taken constructively and encourages a more balanced approach that respects both the salon's standards and the client's autonomy and choice.

Will definitely be back. They did a great job fixing a color job by another stylist. Reasonable…read moreprices and beautiful location

well..... I have been having Shelly do my hair over the last year until I had her add low lights…read morethat became a disaster!! my hair was Ashy and dark. I was told to add lemon to my conditioner and see if that worked by her . I left with my hair wet so she couldn't tell. when that didnt work she had me come in and added a toner , I left with my hair wet again and still was to dark. no blonde at all. Shelly strung me along for over a week with every excuse to not refoil or even look at it and what didn't work! I paid $230 for a partial foil and cut(trim). I now need to go pay to have my hair fixed!!!! she's the owner, and over charges for average grade service. Quality not worth $$$$ ! I expected so much more from a business owner to treat a client so poorly. I have pictures and text to prove it!

Sandra gave me an excellent cut and style today!! Thank you…read more I was going for a totally new look. I had a picture of what I wanted and she did a great job replicating it. She took her time, she wasn't rushed (the appointment went over an hour) every cut was intentional. At the end of the appointment she gave a very relaxing shampoo. I had to go to Costco after the appointment. A lady stopped to comment on my "very pretty hair cut". I told her I just got the cut and style today. She wanted to know the salon and stylist I used. Hoping she gives Sandra a call!

Elaine has taken care of my hair for over 7 years it's very curly and yet she makes it absolutely…read moregorgeous each time I go in which is about every 4 weeks I had tried many hair dressers over the years and she is by far the Top one this far she flat irons my curly hair an I love it

I had the best time ever at this hair salon! As I headed into the new year, I wanted to make a…read morechange to my hair, and after a friend recommended this salon, I booked with Brianna Tolle! She was amazing!!! She made me feel at ease as I made a big change to my hair, explaining every step and answering my questions along the way! I absolutely recommend her, as I will definitely book with her again in the future! We had the best conversations, and she gave me my dream hair! The salon was so fun overall. It seemed like they had a lot of cool stuff going on. This time, as I entered, I saw they had an event for permanent jewelry, and I'm still upset I didn't get one! But the place was nice, bright, and clean. They also offered complimentary drinks like dirty sodas, which I gladly accepted! I also learned they had a bunch of other services besides just hair care! Also, the pricing was honestly the best I've seen in the area for good-quality service and a colorist who knew what they were doing! I felt so pampered and taken care of here; I could tell many of the other customers around me were repeat clients, which is always a great sign! If you're looking for blonding, absolutely book with Brianna Tolle. I know I will again in the future!

Friendly service and very welcoming. Also Ally is a great hairstylist! Always enjoy coming back.read more