I am very UNHAPPY with a recent hair service where I received unexpected highlights from a new…read moreemployee, McKenna, even though I clearly asked for a solid, all-over hair color. I booked for all over color and later was told it would be a bleaching service instead if I wanted to go lighter. I agreed to all over color and going lighter. So this was fine. I originally had all over hair color that was dark brown with naturally grown out roots (2-3 inches). Then McKenna mentioned she was doing something similar to "balayage" when the other stylist and their client asked what she was doing to my hair. I clearly communicated my preference against highlights multiple times, even questioning the stylist during the process when her technique appeared inconsistent with a solid application. Despite assurances of an all-over color, my hair developed "dimensions" and it was BLONDE with noticeable damage to my hair. I thought she was coloring my roots but she was creating "dimensions". Dimensions is not all over color. Dimensions is "highlights", streaks, and lines that's not all over color. I wanted one solid color and for my black roots to be matching the brown all over color. Does that make sense? Does that mean I want highlights? When I contacted the business via email, the owner responded. We went back and forth few times. She only offered to have McKenna fix it, which I didn't want, and suggested just toning it darker, which I knew wouldn't stop the highlights from reappearing. The salon owner's subsequent offer to explain why "highlights" were necessary, rather than acknowledging the deviation from my original request, further illustrates a misunderstanding of my concerns. This experience represents a critical breakdown in communication and trust, as I was misled about the service being performed and would have sought a different salon. I don't think this salon does lift and color method. Or the owner is protecting the new stylist's mistakes. Regardless, McKenna is busy posting on Instagram. There is a photo of my hair and titles it "Behind the scenes" like it is a proud moment for her to lie to a client rather than reaching out to apologize. She should have been saving my hair from being burnt off other than taking photos at the sink. My hair is burnt off and I'm pretty she noticed it when she was blow drying my hair. She failed to mentioned the blotches and missing hair. I did not even get the deep conditioning treatment that I requested. I did get anything that I requested or wanted! In the end, I have unwanted highlights and less hair than before. My hair color is further away from my intended goal because she ignored everything that I said and gave me brassy highlights. I requested for refund or another stylist at the same location to correct my hair. That's when communication stopped and the owner never responded again. This service totaled $270. Here's the thing. New stylist and seasoned stylists can make mistakes! But the stylist is posting on social media other than apologizing. The business owner doesn't understand why you don't want to be getting your done by the same stylists that did everything other than what you have requested... this is not a good business to support.

Mckenna is an amazing stylist! She has done highlights, beautiful blowouts, and an amazing updo…read morestyle for me before! What amazes me the most is that when she curls my hair it will stay curled for DAYS! Highly reccommend her work.

I hadn't had my hair done in 3 years, so I needed a lot of work. Naam took the time to listen to…read morewhat I wanted. Then she explained exactly what it was she was going to and even broke down the cost per item so I wouldn't be surprised at the end. I needed a cut and decided to do a bayalage. Only issue was, I had some blue and green left over from a home dye job done months before. Naam was able to remove most of the blue/green from my hair and successfully do the bayalage. And oh my God did she do an amazing job! I look fantastic and have the boost of confidence I was looking for! Naam suggested a scalp detox treatment since I complained of seasonal dandruff. It was so awesome. My scalp feels so clean and light! Naam and her stylist took such great care of me. I can't wait until I need a touch up!

First time getting my hair cut at this salon with Naam. I am very pleased with the results and very…read moregrateful she squeezed me in on such short notice. Thank you Naam - I am very happy with how wonderful you made my hair look!

Staci Knight is an amazing stylist & colorist. She is extremely versatile - able to do my stick…read morestraight hair and all my daughters' curly hair with equal skill in both cut and color. One of the biggest things I look for in a stylist or aesthetician is listening skill - do they understand what you want? Are they asking clarifying questions to achieve the look you're envisioning? I'm highly impressed with Staci's ability to take ideas and make them real - she has the talent & desire to bring your beauty wishes to life. Whether your taste is for a sun-kissed look with layers or exotic colors and a more angular cut - Staci can do it or anything in between! Reasonably priced, offering olaplex treatments & elumen color among other things, my family highly recommends Staci for all your hair care needs - men & women, all hair types!

Note: I have a separate review for Azarra (the salon Staci is located in). Specifics about the…read moresalon can be found there. This review is exclusively about Staci. Hair type: Mixed, curly and lots of it, but fine. Wear it both straight and curly. I originally had a hair dresser I had been seeing since I was in high school. Four of us from my family went to her for years until she moved to Sola on 6th ave and become unreachable for scheduling. It sucked to lose someone I had been working with for like 8 years, but I had to find a new stylist who wanted my business and appreciated my loyalty. Enter Staci Knight. I was relieved I could book online and surprised I was able to get in ASAP. The services I had were an express keratin treatment and a cut&style. When I met Staci any anxiety I had just melted away. She just exudes a positive, friendly energy. She is so knowledgeable and passionate about what she does. She trained at Gene Juarez and has been a professional in the industry for 11 years. One of the many aspects I love about Staci is her insistence of quality versus results that don't last or look good. If you have damaged hair and want it colored, she's going to mend it first so your color lasts longer and it looks amazing. Her clients are her resume and she's going to make sure it's done properly to have beautiful results. Whether you're a girly girl, more alternative and edgy (like me), goth etc, she's going to listen to you and make your hair dreams come true. If you want to know how to blow dry your hair, she'll tell you how. You not only leave her with gorgeous hair, you also leave knowing your hair and knowing how to care for it properly. Her prices are reasonable, especially for everything that she will do for you. She is meticulous; nothing will go unnoticed. She's life changing. Staci is now my 'hair bestie' for life. I highly recommend her to people with all types of hair and personal style -- she'll have you covered.

I went to see Jeanna for a cut and color and it not only exceeded my expectations but the prices…read morewere so reasonable. after going for myself I brought my two daughters in to have their hair serviced and cut, I was a little concerned because they are mixed and their hair requires a certain level of expertise. hands down 100% happy they had no frizz for weeks and both love their new cut. The only down fall to this shop was she had so many temptations. Well waiting I ended up buying a few items from Jeanna's personal make up line and booking myself an appointment to come back for valentines day gift to my self to get my eyelashes done. if your looking for a one stop shop that offers quality as well as great customer service i would highly recommend glam studios in Tacoma.

I went there an hour before they said they closed and it was already closed for the night.... it's…read morefrustrating when I really need something and there's not many places in this area EXSPECIALLY when it's advertised online that they close at a certain time

Fatima has been doing my hair for over 10 years. She is very professional and does an excellent job…read moreespecially with braiding. Highly recommend

Melissa makes magic happen. I've been seeing her for almost 20 years off and on. I highly recommend…read moreher for her creativity and ingenuity.

I am a redhead transitioning to grey. I want to just be grey and thought a salon could dye my hair…read moregrey in one visit. I asked a friend where to go and she recommended Melissa. I texted her and she called back the next day. I walked into her very cool salon and we began to chat. She was kind and understanding as she shared her expertise about a redhead going grey. Not possible. Red is impossible to lift. My hair would have been damaged beyond repair. She highlighted in some blonde to help with the transition and gave me a fabulous hair cut. I will go to see her in 2 months to continue the slow transition. Mellisa is a master at her craft and a darling person. I was there for 4 hours and had a great day with her.

Lovely salon. Everyone is very cordial. I see Darryl, she's the best. So friendly and did a lovely…read morejob doing my shag cut. Lovely little shop dog as well.

I saw "Mirela" not sure if her name. She put me at ease and helped me love my hair after years of…read morecutting it myself out of stress. I am excited to go back for color. The salon was super cute and clean. Professional staff. 5 out of 5.

From the moment I walked into The Barber Lounge (TBL), I could tell it was a place that takes pride…read morein what they do. The shop is clean, welcoming, and has a relaxed atmosphere that makes you feel comfortable right away. My barber took the time to listen to what I wanted, offered great suggestions, and paid attention to the small details instead of rushing through the appointment. The haircut turned out exactly how I hoped, and the beard cleanup tied everything together. If you're looking for a shop where people genuinely care about their work and the customer experience, The Barber Lounge is absolutely worth checking out. I'll definitely be coming back.

Elijaz was my barber and he took his time which is very unique and hard to find. He spent an hour…read moreand 10 on a 45 min cut. Trimmed my beard and didn't charge me extra. This is the quality of haircut and customer service you search for. Don't go elsewhere just go here. Locally owned. Locals employed and supports kids with haircuts. (I'm just some random kid from Seattle that walked in)