Matt arrived very quickly. He did a walk through of the house to see if there were any other safety…read moreissues that needed to be fixed. I was highly satisfied with the work.

They replaced my water heater. I did not ask upfront what the cost would be, I assumed it would be…read morebetween $1,000 and $1,500. Half way through the job the plumber told me it was 2,568. The water heat coat $430 at Lowes and it was 2 hours of labor, so that is about $2,000 profit. I called the office the next day to find out why it was some much. I was told they charge a flat rate for water heat replacement and the plumber should have told me what the cost is before he did anything, He did not! The person I talked to got defensive because I was questioning the price and told me "WE HAVE TO EAT" with an attitude. I HAVE TO EAT TOO AND I'M NOT RESPONSIBLE FOR PUTTING FOOD ON YOUR PLATE! I would not have used them if knew it was going to cost that much. I would have looked for an independent plumber that charges a fair price and not used these price gouging crooks. They have a lot of five star reviews so either those people were not price gouged or in plumber terms they don't mind flushing money down the toilet. I was over charged by at least a $1,000. I'm sure the owner will reply to this review with some cookie-cutter respond. " We're sorry you feel you were over charged, we strive to have competitive rates". Yeah price gouging like the rest of the plumbing companies. My water heat sits on a shelf above my dryer and they had to send another plumber out to help take the old one down and put the new one up. I believe they charge me $200 for that, so much for that flat rate. The flat rate was too much to begin with so that adds insult to injury. The person I talker to tried to use the water pump used to drain the old water heater as an expense. It's a battery operated pump the size of a shoe box that cost around $300. That person tried to act like it's some high dollar piece of equipment that's expensive to operate. What a joke! They got me on this one. Lesson learned.

The good: they replaced a kitchen sink drain and we're polite and on time…read more The not do good: in the picture, guess which drain they installed. The left one. The one that leaked the day after they left. This is a low quality "home owner" style installation. Everywhere else in the house, drains are glued together with high quality drain line. I asked the plumber if we could use use the glue together style, and he said no. Not sure why not. I wish he had some more pride of craftsmanship.

Parlier does everything right. They were able to provide same day service, arrived earlier than…read moreexpected (they called to confirm earlier appointment), fixed my clogged toilet and bathtub, and made a recommendation for a new toilet. It was a very exciting day- lol. There was a certain style of toilet I was interested in purchasing to replace the old one. No problem, the gentleman added a note to my invoice that I'd be purchasing my own and I'd follow up for a new appointment. The charge was fair, the service was excellent, and the gentlemen were courteous and professional. I will be sure to follow up with them for my install.

Job was done quickly and efficiently. Paul and Rich were friendly and knowledgeable. Job was done…read moreas expected.

After a miserable hot and humid night for our Cocker Spaniel, our son, and grandson who surprised…read moreus after his final exam, we needed someone desperately to repair our compressor! On Friday, 05-10-24, I knew finding someone would be difficult and likely impossible. I received "first available service dates" from next Tuesday to the 20th! What a huge blessing to have found DEPENDABLE PLUMBING/HEATING AND AIR SERVICES, LLC! From the initial call with Mrs. Shawna, who was so sweet and understanding, I knew our prayers had been answered! She told me that Mr. Michael would return my call and within 30 minutes he did! They're both animal lovers and knowing that our sweet Tucker was suffering along with us touched their hearts and Mr. Michael was at our home within 45 minutes! He quickly detected a leak and absolutely no Freon, within a short period, we could feel the humidity and heat starting to subside, Heavenly relief! The total charge was very reasonable as they absolutely saved us from having to find a hotel room for the weekend at the very least. They could have easily charged us an exorbitant "emergency call" fee, they didn't. They're a local business (actually two businesses, the plumbing operation is their son-in-law's). You're not dealing with a huge impersonal corporation, you have an honorable, honest, and kind family-operated business who really cares about you, your furry family members, and our community! In the future, we will continue to reach out to both of the organizations if we ever need HVAC or plumbing needs! We sincerely recommend this company with absolutely no reservations! They're hands-down the BEST!

Doing some yard work and discovered one of the lines to the irrigation system by hacking a hole in…read moreit while weeding the front flower bed. Not much of a leak, but enough that the extra usage would mount up over time. Looked at several and settled on Bluewater (previous reviews had a lot to do with it) and arranged for them to come out today (Friday). Guys arrived on time and identified my faux pas and quickly had it sealed. Very satisfied with the job and highly recommend them.

Hired these guys for a restaurant. Besides the fact they delayed our opening by several months, we…read morehad to do repairs on every sink they installed. On top of that, they threatened to go on social media if we didn't pay in full the day after we got billed, even though they delayed our opening be 3 months from not showing up. Pathetic.

Unbelievably professional from Ms. Tina in the head office to Thomas and Dominic the Service…read moreTechnician s. Friendly, efficient and knowledgeable!! Excellent company and customer service!

We needed service on our hot water heater. Stephen was prompt, quickly diagnosed the problem and…read morehad the part available to fix it. Reasonably priced and great service.

Hired a second time because they had been helpful once before with a different property. I decided…read moreto call again when I needed a replacement part for a defective piece on a newer HVAC. The part was covered under manufacturers warrantee. Simple job. No estimate provided by tech or owner. Was hit with a $1000 invoice with no prior authorization from me. Invoice was not itemized. Just a number, apparently pulled out of thin air. When questioned they knocked off a $99 service fee they fully intended on charging on top of service fee related to replacing a bad coil. I own 5 homes locally, so the search for a high-integrity tech continues.

They charged me a lot of money for fixing my Heating unit. They said it was fixed. It was no better…read moreat all. It was a battle to get 1/2 my money back.

Amazing service I would definitely recommend Them on time polite and did what they said they wouldread more

O'Brien service installed new HVAC and hot water heater they did a great job. They were friendly…read moreand very efficient they set a schedule and stuck to it and were on time !! They installed everything in one day and cleaned up really didn't even know they were here. We feel they were very honest with us and gave us the best service that is very important. We would highly recommend O'Brien you can trust them I would like to add to this review we had a issue with the new HVAC system and once again they came through!! Called the office at about 5pm the service person arrived about 45 minutes later and fixed our problem. So once again O'Brien provided us with great service a company you can trust !!!

I had HVAC maintence service at my home today by Anderson Air…read more The technician arrived as scheduled. He represented the company in an exemplary manner. He was informative, cordial, respectful and very professional. I really appreciate that he explained what he was doing and quickly went about doing it. The discounted pricing was more than fair. Based on this first time maintenance service from Anderson Air, I would gladly use this company again and give my recommendationtogivethem a try..

Big shoutout to Devon for his outstanding work! Devon went above and beyond when checking my attic…read morefor issues regarding temperature difference inside the home. Thank you Devon!