1. Milam Plumbing

1. Milam Plumbing

0

Leland, NC

Milam Plumbing

4.4 (7 reviews)
Open • Open 24 hours

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Response time

2 hours

Response rate

100%

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East Atlantic Plumbing

East Atlantic Plumbing

4.2
(25 reviews)

Matt arrived very quickly. He did a walk through of the house to see if there were any other safety…read moreissues that needed to be fixed. I was highly satisfied with the work.

They replaced my water heater. I did not ask upfront what the cost would be, I assumed it would be…read morebetween $1,000 and $1,500. Half way through the job the plumber told me it was 2,568. The water heat coat $430 at Lowes and it was 2 hours of labor, so that is about $2,000 profit. I called the office the next day to find out why it was some much. I was told they charge a flat rate for water heat replacement and the plumber should have told me what the cost is before he did anything, He did not! The person I talked to got defensive because I was questioning the price and told me "WE HAVE TO EAT" with an attitude. I HAVE TO EAT TOO AND I'M NOT RESPONSIBLE FOR PUTTING FOOD ON YOUR PLATE! I would not have used them if knew it was going to cost that much. I would have looked for an independent plumber that charges a fair price and not used these price gouging crooks. They have a lot of five star reviews so either those people were not price gouged or in plumber terms they don't mind flushing money down the toilet. I was over charged by at least a $1,000. I'm sure the owner will reply to this review with some cookie-cutter respond. " We're sorry you feel you were over charged, we strive to have competitive rates". Yeah price gouging like the rest of the plumbing companies. My water heat sits on a shelf above my dryer and they had to send another plumber out to help take the old one down and put the new one up. I believe they charge me $200 for that, so much for that flat rate. The flat rate was too much to begin with so that adds insult to injury. The person I talker to tried to use the water pump used to drain the old water heater as an expense. It's a battery operated pump the size of a shoe box that cost around $300. That person tried to act like it's some high dollar piece of equipment that's expensive to operate. What a joke! They got me on this one. Lesson learned.

Milam Plumbing - plumbing - Updated July 2026

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