Last year GLA was sold to new owners. They called me up immediately to setup a meeting to introduce themselves. What a pleasure it is to actually get accounting and business advice. The old owners pretty much just plugged numbers in the pc and didnt give much advice. read more

Avoid at all cost. Sold to new owners who are absolutely horrible. They never notified us the firm was under new management. The taxes took more than 3 weeks to complete and the only reason we received an update is because I happen to catch someone on a Saturday, which they're closed on by the way. Their hours during the busy season are 9-5pm. We found multiple errors the main one being the gross income being extremely understated. We called many times during the day to get a hold of someone to correct the error and explain the issues to us. Never heard back from anyone. read more

Great Lakes accounting is a fantastic accounting firm. I have had the pleasure of working with Jason Heider CPA for both my massage business and my personal taxes. I found his work to be very professional and efficient. He spent time with me on my business going over financials, looking at my business projections realistically, and helping me to ultimately increase my bottom line. He saved me so much time by handling my accounting and filing my taxes since that is not something I enjoy doing. I also found his prices to be reasonable, but what really makes me want to stick with his service is his personality. He is a helpful and friendly person that takes pride in his work. This is why I know I am going to the right place and getting all the money on my tax return that is due to me. Thank you Great Lakes Accounting for helping my business and my family. I would recommend you to anyone. read more

This was a great company before it was sold. The new owners are running this business into the ground. It took months for them to complete are taxes and after calling three times and never getting a person or called back I had to finally show up for my return. I waited for an hour in the waiting room while they completed my taxes. Horrible experience, rude staff. I don't recommend. read more

New Owners! The previous owner Jason Heider did my tax returns for several years. He was very knowledgeable and always helpful. He completed the Tax Return during the appointment. The whole process usually took one hour and I had everything I needed. However the new owners are a different story! First, they hesitated telling me that they are the new owners. I got a very bad impression after a few second talking to the person. I was told that they are handling the Tax Returns there way, in other words, drop off your material and we let you know when the Tax Return is ready! I found a different Accountant who is very helpful and accommodating. read more

I have worked with the team at GLA for several years now on my personal tax returns. The customer service has always been excellent! They are quick to turnaround my returns and clear with instructions and advice for future years. The team is knowledgable and helpful with questions or concerns! I highly recommend GLA for accounting or consulting!! read more

Been going here for a few years to see Jason, went back this year and wasn't even told he wasn't there anymore. Prices went up along with it. If I knew that I would've done them online and saved $100. Not only that but they don't even give you a paper copy of your return you have to wait for it to be emailed. Sorry but if I'm paying $150 for my taxes why wouldn't I get both? Won't go back next year. read more

Used to use Jason Heider (wherever you are now) for years and he was fantastic. I thought I had finally found an excellent CPA. And then I go in 2018 to find the place under new management. They say they need a month to get the taxes done, immediate price hike, horrible customer service, unbelievable wait times for 60 mins or more with appointment and to top it off, I can't even get a paper copy of my taxes. Apparently they only email you the tax return. Sorry, What??? Never going back there!!! No, thank you. read more

Great service from start to finish. Tom was prompt at returning my inquiry emails regarding my personal tax returns. I set up an appointment with Jason a couple days later and was glad I did. He is very knowledgeable and looking forward to future business. Thank you! read more

Stay away from this place. I got my taxes done a year ago and the girl at the front desk charged the fees on my brand new credit card I handed to her. A few days went by and got a call from Macys.com verifying an order before they shipped it. I never ordered from Macy's and would never charge $800 to that card. A few days after that another order from Nordstrom Rack for $700 was placed. This place was the only place I used that credit card so it was pretty simple to figure out where the charges came from. I can't believe an accounting firm would steal my credit card information. Shame. read more

Great Lakes Accounting is under new management and they are horrible to deal with. No letter explaining what happened, they don't keep their word and you can never get a hold of a partner!!!!!! After 10 years I am picking up my taxes and going somewhere else!!!! read more

I tried several accounting firms in the past for my personal & business income & expense taxes. I was fortunate to receive a referral from a client to Great Lakes Accounting. Jason Heider CPA & his team are exceptional. Professionals like this are not easy to find. Jason explains everything in clear & simple terms & provides you with unmatched individualized attention. Even as a small business owner I always felt like a top priority. I was grateful with the timeliness of the return & the incredibly reasonable rates. You won't lose any sleep on how to organize & file because they make the process completely stress free. I highly recommend Great Lakes Accounting. read more