Awesome hardware store and they go that extra mile to help. So glad we have this small town…read morehardware store in town.

I ordered an item on line to pick up at this Plainwell, MI store but i arrived 30 minutes after…read morethey closed. I called the store to see if I could maybe get lucky and just pick the item up. To my surprise and joy, I did get to pick it up!! Thank you ACE Hardware.

They treat you like family at this locally managed, independent, True Value. While the store is…read moresmall, it seems like they carry everything. We stopped by to pick up a few items in prep for the upcoming snow storm. And, I picked up some bird (squirrel) food for my feathered friends. Prices are great and they send coupons if your on their mailing list of preferred customers. The staff is unbelievably helpful. We talked to the clerk about snow blowers and he educated us about the different horse powers and motorized verses battery pack models. If they don't have something, they will order it for you. And they offer repair services on some equipment (such as lawn mowers). The parking lot is easy in and out. The staff will help you carry stuff to the car.

Just bought a push mower.. I stopped at Gales first very helpful associate but I wanted to see if…read morethere was anything cheaper comparing apples to apples not oranges. Looked at a couple places..exact price. Free delivery. Here's the difference. Gales $20 for delivery. Justin took care of registering my mower w/ Toro.so I could get the free side chute sent. I had also forgotten my manual at Gales.. When delivered within 1 hour sure enough it was included. Yes, I chose to pay extra . The great customer service, my endless questions were answered. With the staff workers, I always feel they're here for me. I've never had to hunt for someone to help. and the feeling that I made the right choice more then covered it

I love this hobby lobby i love there prices there service is amazing and i am a normal customer in…read morethere i love there stuff its so good quality i recommend you going to this store!!!!

I love going to Hobby Lobby on S. Westnedge. They have the best selections and priced. I was…read morelooking for silk flowers for my new archway. i found exactly what i wanted and i couldn't beat the price. I went back a few days later and the cashier remembered me and what colors of the flowers I bought. She was so sweet and friendly. She wants to see a picture of how it looks. I will keep going there. I go there all the time. always happy

Walked in the door I was the only customer at 2:30pm…read more Scrutinized visually by the two workers standing near the counter I proceeded to search for the multi-outlet extension cord I needed. Instead of asking me what I was looking for one of the employees trailed after me as though I was a shoplifter. Since I could not find what I was looking for I finally turned around and asked if they had the item I sought and if so where I could find it. Turns out they had a sparse selection and did not have the item I was looking to buy but I found a cheaply made cord I thought might suffice. It was expensive and the clerk was almost hostile when I plopped down a $20 bill to pay for it. No greeting, no thank you, nothing but nastiness. She counted out the change as though she was giving blood. Turns out the cord I bought would not work for my intended purpose but no way I was going back to that place to return it - ever. Now I travel the extra few miles to Menards or Walmart to puchase hardware items. I'd like to give my business to hometown 'small business' but not this store.

My only negative comment is that it was SO hard to find, gotta get something to stand out cause t…read morelooks like every other store front in that strip. The rest of this I couldn't speak higher of my experience with this shop. sooo If you don't want to read my gushing stop here and do your self a favour and GO HERE! instead of home depot, cause you will actually get the right tools and the right hardware that you need rather than a bunch of prefab crap that will rust, wear or fall apart within a year or 2. I went in for a few separate projects and needing a few different items for different weather, both high stress and weather and underwater chains and links. They had galv/stainless/zinc/bare options for bolts screws and chains. I thought I died and went to bolt heaven when I walked into their entirely dedicated second floor nut and bolt room. I got some stainless Nylock nuts and everything else that I needed. The lady who assisted me was both courteous and knowledgable, her and I discussed the projects and we confirmed our reservations and made choices on the right products. It set my under 15 bucks for everything and I was able to finish my projects to a T without a problem. For anyone who knows anything about building and tools, this place is the place to go, Im SO SO SO SO tired of the crap that you find at home depot and you just cant get what you need for spec projects (which almost every project is). You can tell when you see all the kits that someone has to half build so they can get the parts they need. Please go to this place and support local shops cause if they go out of business were screwed when we need to build anything that isnt a prefab kitchen or shed or some crappy plastering kit. This place is the bees knees!

It's my local grocery. I find myself there for quick trips weekly. Wish perks were automatic.read more

Grocery pickup is a miss. Slimy mushrooms and rotting lettuce. If you wouldn't eat..use. or spend…read moremoney on it why add it to my cart? Some may say this is what I get for not doing my own shopping.. but for those who can't shop rely on this service and should have to deal with sub quality because they need the service.

I was able to get all my paints and materials ordered for curbside pick up. Very grateful they had…read morethe paints I needed to get my house painted after moving in. Curbside is nice especially when you have 3 kids and don't want to get them out to go into the store. I hope some stores will continue to do this even after this virus is gone. Makes life so much easier and convenient with kids.

Very friendly and knowledgeable. Even got help from the father of the employee. They have lots to…read morepick from and you get what you pay for.

I don't live in Marshall but when we visit family here it's the go to store for everything we need…read morewhen doing projects around the house. For lawn and garden, and virtually every item you need for household repairs and improvements, you'll likely find it in this store.

The team at Herman's Hardware always help me find what I'm looking for and give me the advice I…read moreneed for any DIY project, any other big box hardware chain can hardly compete with the customer service. I highly recommend them and they have more stuff to sell than meets the eye. Try walking through and see if you can find out where it stops. They also have a large historic collection of hardware and local memorabilia on the walls. They are not your typical hardware store in the best ways.

Love our local Tractor Supply Company! Love the fact that TSC has been enforcing the Governor's…read morerequirement to wear masks! That allows me the opportunity to go in and get the things I need rather than sending my husband or daughter in and hoping they get what I wrote down. Love the prices at TSC. If I had any complaint/ recommendation to the store -- hire a few more employees. Even before the pandemic, I often times waited lengthy times waiting for assistance because no one was available. Wish the Battle Creek location sold propane. For our gas grill, we take our propane tanks to the Portage, MI location to purchase propane because the Battle Creek location (where we live) doesn't have that.

My first trip to the store was not a great first impression. But I've gone back twice now, and the…read moreservice has been friendlier and I've found some great deals. It still seems like they are short staffed. The last 2 times I've gone in there the assistant manager has been working the register, and she is very personable and helpful. This store has redeemed itself for me.