We live just a block away and really appreciate the new owners updates and customer service. We own…read morean operate a small architectural preservation business and ran into a small issue on site for our current project at an iconic property in the Pointes. Within an hour the staff suggested, solved, prepared and delivered the product we needed to complete our task!!! We've been in business for 20 yrs and know this is not common. Thank you Grosse Pointe Hardware! They also spent time making sure my young teenage son could find the right screws when he was building his PC...no job too small or big.

Terrible rude service pales in comparison to prior owner. Previous ownership would greet me, offer…read moreto help, after I would let them know I wasn't versed in hardware nomenclature, they would patiently help figure it out, I would happily purchase the items and be on my way. Today, Diane seemed annoyed in non-verbals and verbally. I asked why the rudeness, Diane angrily said I'm not being rude... left with nothing - ACE is truly the place with the helpful hardware man!

Manager was outright rude never looked at jacket. Brand new from there store. Never worn but to try…read moreon. It was purchased there and will definitely be the last time in that store. Reported all of there bad behavior to Carhartt. They are investigating the bad business practices. The lies just keep coming from this manager and store. They told me they can't Exchange without tags cause Carhartt policy. Please people just beware of all these bad practices. It is just not worth it so many good businesses to support. Odvious they have no desire to show any type of customer service. We have all learned long ago about businesses like this.

DeRonne's is an excellent hardware store, but people need to understand it goes way beyond that,…read morejust as one example, they are also a UPS and Amazon drop-off place. They are also the biggest Carhartt retail store in Michigan. And... And... they are really worth checking out. Be sure to ask for free popcorn!

Thank you so much to Bri. She helped me find a good cleaner for my wood floors. She was really nice…read moreas well and actually wanted to help me.

The management and employees are great....!!!! Love the assistance this store provides to my home…read moreremodel and door and window conpanies. Best Regards, M& B Screen and Window Repair

Gilbert's pro hardware. Located in at Clair shores on Harper avenue. They have a small private…read morelot in the rear with ample parking and you enter from the rear as well. I have been coming to Gilbert's for a little over 10 years now. It seems they always the things the box box stores don't have. This is a hardware store the way hardware stores used to be. I come in here mostly for stem and diverter rebuilds for the old bath/shower systems in rental properties: they will rebuild the hot, cold and diverter stems while you wait. I have always been very pleased with their services and they also build screens for windows and replace screens if you bring them in. Overall, Gilbert's is a great hardware store with good pricing and very helpful employees.

Amazing service! 10/10!!…read more Gilbert's is the reason why you NEED to support local shops. This hardware store is filled to the brim with everything you can think of for your home projects. The best part is the staff is incredibly friendly and very knowledgeable if you have any questions. A family member directed us to Gilbert's for a home repair issue in our laundry room. We stopped in around 9am on a Saturday and were immediately greeted by two kind women who helped fixed up a contraption for us. They also thoroughly explained how to install the product and let us know they'd be welcome to answer any questions we had if it didn't work out. A kind employee even offered to order me in a product that they didn't have stocked. You cannot beat that kind of service! The laundry tub has now been fixed with no issue. Will definitely be sticking to Gilbert's for any hardware needs in the future! Cannot say enough good things!

Always friendly and helpful. If they don't have what ever you need in stock they will order it for…read moreyou. Much better than a big box store.

Family owned and operated for 120 + years. How the heck can you not go out of your way to shop…read morehere. I feel so blessed that I found this place by mistake places like this need and survive on patronage. It feels like you're in a hardware store up north still with a gun counter definitely had to stop and get my hunting license for the year and even went out of my way to grab some other small items that I needed to work on some projects The place is huge there's even a Model T over in the garage that was bought by the owner's family a one owner model t stop and think about that for a moment!! It was a Bittersweet experience as the employee was stating the current owner is the last of his family. Hopefully they find a way to keep it going it would be a shame to lose what should-be be a cherished establishment since 1898 If you appreciate all the small things that made this country great and still survive in small pockets Take the 25 minutes out of your day or 30 minutes find a restaurant close by you've been wanting to go too if you need a different reason. and make the drive you won't regret it and I guarantee they will appreciate it Shame on anyone who drives past this place to go to Home Depot unless you're ordering trusses or huge building materials

My FAVORITE home improvement store is Menards in Bloomfield Hills, MI. This two story gem is by…read morefar better than any HomeDepot or Lowes. In my opinion, HomeDepot is more for construction workers, Lowes is for those looking for better quality and Menards is totally upscale and beats them both hands down. Before relocating from Keego Harbor, MI to San Angelo we purchased 2 ceiling fans for our San Angelo condo. Not sure what happened during our chaotic move, we discovered that one light didn't work after installing them in our condo a month after moving in. I emailed Menards customer service and explained that we purchased them in MI and installed them in TX with no way to easily return/exchange it for another fan. Menards doesn't have a store (yet) in TX. Linda w/Menards customer service took the bull by the horns and within 2 weeks we received not 1 but 2 light replacements for the ceiling fans. Talk about GREAT out of state customer service! Menards is simply the BEST. They could have said "you need to return the defective fan for a refund".

Everything here even a Piano player! I thought it was radio! Easy to find everything and they still…read moregive you a map! Ever rode an escalator with a shopping cart? People here are amazing and prices are readonable.

The last 3 times I've visited this store they have been out of product. They always have the same…read moreexcuse that there truck didn't come in. I may need to find a store that actually has paint to sell.

Bought too much primer paint and they took back an unopened can…read moreThanks sherwin-William

to Mazharul Islam. He was very professional, patient, and knowledgeable about the products. He took…read morethe time to understand what I was looking for and helped me choose the best option without any pressure. His customer service skills are excellent, and he made the whole shopping process smooth and comfortable. I truly appreciate his honesty and friendly attitude. I would definitely recommend asking for Mazharul Islam if you visit ABC Warehouse.

Non operational Washing machine under ABC Warehouse warranty…read more Exchange made promptly without any difficulties. Spoke to Manager Dave regarding documentation process. Very helpful and answered all my questions. Staff very professional and listened. Delivery staff pleasant and prompt with text updates and phone call when closer en route. Set up done without any problems. Clear pathway done per instructions.