Great Lakes Aviation

1.0 (1 review)

Aviation Services

Add Review

Call

Directions

Great Lakes Aviation Photos

Recommended Reviews - Great Lakes Aviation

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

Start your review...

Browse more easily on the app

Maria K.

13 years ago

My trip started out with checking in to the ticket counter. The agent at the counter acted as though it may have been her first day, as she couldn't get my baggage tag to print. She ended up having to hand write it. I got to sit at the counter for over 20 minutes and she fumbled around. Next, it was time to go through the one gate security. No problem. The 10 of us moved from one side of security to the other without incident. We then proceeded to the aircraft, boarded the plane, and awaited our departure. The pilot (there were no flight attendants) gave us the safety speech then noted that the plane would idle for 5 minutes - this was normal. After 10-15 minutes of idling and the pilot revving the engine, he came back and stated that the gauges that indicate thrust from the engine were not functioning, and that this was a fairly serious problem, so we needed to deplane. We would then have to call an alternate aircraft to come get us. The attendants showed their inexperience here, as they had us deplane and go through the front door of the airport, instead of past security, so when they then told us to get back on the same aircraft we just deplaned, we got to go through security all over again. This ended up meaning that our flight was over an hour late (for a 45 minute flight). The attendant told each person who was concerned about their connection that she had no authority over connecting flights and if they wanted to chance it - go ahead. If they wanted her to reschedule - she would, but had to do it while they were in the air, so there was no confirmation about what flight they may get on. Everyone ended up chancing it as she was short with the passengers, clearly stated she had no authority, and had no helpful information. Due to this delay (or the fact that i had a hand written baggage ticket) my bag did not make my next flight and it was delayed for more than 6 hours! I was flying in to a cold climate (19 degrees) so I would have liked to have my warm weather clothes upon my arrival. Sadly, this was my better experience. Upon my return, I was 2 hours early for my connection from LAX. I waited in front of my gate and even double checked that i was at the proper airline (Great Lakes Airlines is not on most of the boards). The board at the gate still stated that the current flight was to Merced and Visalia was next. After a while, i was getting concerned that i did not see a gate attendant, no flight had arrived, i did not see people deplaning from the arrival - so i went to double check with the flight attendant the next gate over. She went and found someone else and i was told that the flight had already left (i was still 30 minutes before departure). She said tough luck she called for Veronica (not my name, but she meant me). She was extremely rude. I don't see how an airline can depart from a different door from the posted gate, not update signs, and then LEAVE EARLY WITHOUT ALL PASSENGERS! I ended up having to rent a car, and drive in 6pm LA traffic back to Visalia. The airport was closed at this time, so i could not pick up my luggage. I left work early the day to return the rental car and visit the airport to pick up my bag. After 15 minutes of ringing the bell, knocking on the back door - i ended up leaving as there was no one at the entire airport. After many phone calls and a phone message, i got a hold of someone who said she was back at the airport and she had my bag. When i told her of my experience and how i would not fly out of this airport again, her exact response was "that sucks, i wouldn't fly here either" I think their staff's inexperience and their blatant disregard for customer service far outweigh any convenience this airport may have to offer. I'll be braving LA traffic from now on in order to not deal with them. read more

Helpful 1

Thanks 0

Love this 0

Oh no 0

More info about Great Lakes Aviation

9501 W Airport Dr
Visalia, CA 93277
Directions
(559) 651-9931
Call Now

Other Amenities

Does Great Lakes Aviation have free WiFi?

Yes, Great Lakes Aviation has free WiFi.

Verify this business for free

Get access to customer & competitor insights.

Verify this business

Explore benefits

Visalia Aviation

2.5

(2 reviews)

It says one star is Not Good, but they are worse then not good. I even asked them why are they…read morethere. They said "jet fuelers." The place is horrible do not go! They don't care, lazy, indolent, slobs that have no interest in helping anyone if you don't take on 500 gallons jet A. Drink machines have problems, they won't help. No cold water. Ice machine locked up. They don't care. Can they help you get something to eat a mile away? No. Not their job. Sorry. One of the WORST excuses for an "FBO" I've seen in 20,000 hours flying. No, won't be going here anytime soon (Ever again).

When I was a kid, just about every airport in the valley had a mom and pop FBO, where small planes…read morecould make a pit stop, grab a quart of oil, a few gallons of fuel and a snack, then get back in the air, headed to the next stop. Visalia Aviation seems like its the only one left. It's usually either a self-service pump or an over-the-top jet center. This place is just right. No frills, no fuss. Fly in, fly out. Unless you start talking to one of the pilots hanging around. Then you might be there for a while.

FlightCerts

4.4

(7 reviews)

When I first started my training I was told to shop around for different flight instructors. I went…read moreto another one and could not find the right instructor I needed to be successful. I then found FlightCerts and discussed with Evan what I wanted and how I like to learn. Immediately I saw the difference in quality of flight instruction. I was impressed with the format and training I received. In a few months I went from 0 hrs to cross country soloing and now prepping for my check ride for my PPL. Thank you for the continued support in my journey to living the dream!

This school is incredible! Evan was my instructor for my Discovery flight (I did the 1.5 hour…read moreoption), and he made every step of the way easy and fun. Taking the reigns on a plane for the first time can be nerve wracking but Evan was right there with me the whole time supporting me. Prior to takeoff he slowly and deliberately walked me through each step of the pre-flight inspection. In the air, we had a really great time trying out all sorts of maneuvers and practicing in the airspace. He clearly described everything every step of the way. Afterwards, he took the time to explain how different flight schools are set up and the syllabus that they've created at FlightCerts to ensure that their students get the best of all worlds. I had an amazing experience with them and look forward to taking more lessons!

APR Aviation

5.0

(1 review)

Great family business! They have worked on my aircraft for decades honest fair priced knowledgeable…read morepeople!

Quality Auto Service

4.9

(179 reviews)

Great Customer Service, Pricing, and integrity around diagnosis and repair !!…read more I've never been to a repair shop that was more customer focused than profit driven. This will definitely be my new go-to auto repair shop

Luis was awesome! We were visiting Sequoia National Park and my check engine light went on. We took…read morethe car to Quality Auto Service and Luis used his machine to identify the problem. He said it would be fine to drive the car back down to LA and have our mechanic fix it. Luis refused payment for his help. Truly a good person. We are so grateful!!

Discount Tire & Service Centers

3.5

(131 reviews)

Ruben has been so helpful when I called for tire prices and decided to get my tires there. Today, I…read morehad an issue and Ruben and the manager got it fixed. They value their customers.

Called this morning just to get a price quote for an alignment, and the same employee kept putting…read moreme on hold and rerouting my call every time I asked the question. It was the same person each time, and he came across as rude, dismissive, and completely uninterested in helping. Putting customers on hold without saying anything or repeatedly transferring them instead of answering a simple pricing question is incredibly unprofessional. If getting a basic quote is this difficult, I can't imagine what actual service would be like. Very disappointing customer service. Do better. I should have known what to expect since they're associated with Walmart. I wanted to add I ordered 8 tires and will be cancelling my order now

Alex Digital Window Tinting

5.0

(49 reviews)

I cracked my front windshield so I had to get it replaced. My old one had tint that Alex did…read morebefore so I came back to get my new windshield retinted. This time I opted for a darker choice. The sun can be blaring bright when driving westbound on Hwy 198. Alex and his team were quick. I went down the street to have breakfast at a nearby diner. My car was ready within two hours. I last was here in 2019, it's now 2024 so prices did go up like everything else did after COVID. I'm glad this business survived COVID. They provided excellent customer service and did a quality job. Add this to your bookmark if you're looking for a ceramic tint for your car. I highly recommend it especially getting it done right after you purchased your new car. Central Valley Heat can be boiling hot in the summer time as temps can get as high as 118 degrees. Tell them, you read their Yelp reviews. See you some more on Yelp and please check out my other reviews.

We have gotten a Subaru, a truck and a Tesla tinted by Alex and his crew and they are hands down…read morethe best. Alex is very knowledgable and easy to talk to. He answers all the questions even the ones you might feel like are redundant ^_^. I've had to ask for the recommendations because I was very indecisive when it came to how dark I wanted the tint- I went with his rec and I am extremely happy with it!!!

Brady's Custom Audio

4.7

(21 reviews)

They did an amazing job. Brought in my father's Tacoma and had an Apple car play installed. Took…read morethe time to show us the features and installed it very quickly. Great customer service.

Had to have my vehicle rewired and pay again I paid an additional 460 to the 1000 I paid here would…read morenot recommend

Dura-Glo Paint & Body

4.6

(18 reviews)

My 2005 Pilot was rear ended by an uninsured motorist while turning into a parking lot. It had…read moremajor sub frame damage and was undriveable. Declared a total by my insurance, I was offered $550 for it from a wrecking yard. It was worth far more to me having purchased it new, kept the service up and it having low miles. After getting a salvage title, I looked for repair quotes and received a call from Martin. He quoted the best repair price and picked it up. He sourced the best price on used parts and kept the costs low as possible. After a few weeks my Honda was certified and good as new (bonus- they are just around the corner from the DMV!). I highly recommend Dura-Glo for top notch collision repair. There is a reason they have been in buisness for so long. Ask for Martin.

They did a great job on my 2015 Camry but his quote was lower than the insurance payout. He never…read morewrote a check for the overpayment. He said he would if it was determined that he needed to write a check. Never did, no explanation. His ethics suck.

Great Lakes Aviation - aviationservices - Updated July 2026

People who viewed Great Lakes Aviation also viewed

Chavez Insurance Agency

4.6

(10 reviews)

Called to request a quote for commercial insurance over 2 weeks ago. still waiting to hear from a…read moresingle person regarding my quote. Called 3 sperate times to get an update. was asked for my number all 3 times with zero return calls. wasted my time. gave me the run around.

I'm not a big fan of insurance companies, but Chavez insurance made it a very good experience…read more Would definitely recommend them

Johnston Aircraft Service

5.0

(3 reviews)

Amazing example of a long standing quality company that is great at what they do. Very helpful,…read moreefficient and quality! Highly recommend!

I came here for the Stabilator horn on my Comanche. Charles the mechanic walked me through the…read moreentire process to ensure I knew what I was doing. He even said I could call if I needed advice. Although it is a three hour trip for me, I will always use them.

Tailored Mobile Detailing

3.3

(6 reviews)

I was stood up twice with this business and wasted plenty of my time, which apparently he did not…read morecare about. I called him several times the day of the appt and emailed him with no response. Hours later he responded with an apology and offered a discount. We set a new date with another no show. I asked him if he will be here soon an he said he will be there shortly, but never came. My business here is done and there is no making up for this. I cleaned out my entire car and was very patient while he was very unprofessional and inconsiderate for not notifying me and coming to do the job. Don't offer business if you cannot do the job-plain and simple.

He was right on time and did an excellent cleaning job. I would highly recommend him. I will making…read moreanother appointment for my Camaro to be detailed.

Stadium Car Wash

5.0

(1 review)

Powerful vacuums // everything was operational Attendant on…read morestation at 8 pm Nothing else to say

Skyline Import Auto Sales

5.0

(1 review)

Amazing service! i purchased a 2014 hyundai accent and i love the car so much! The finance manager…read moreDon made sure i got the best deal possible and i didn't even have to give a down payment! THANK YOU SO MUCH FOR GIVING ME A BEAUTIFUL CAR!!!

Porterville Collision Center

4.2

(5 reviews)

I did not have the best experience. When I brought my vehicle in for a quote, I mentioned the parts…read moreof my vehicle that were damaged and I showed them where they were located. They assured me that they would fix both parts and the estimate reflected the repairs and labor. When I picked up the vehicle, they only fixed one of the parts mentioned. When I told them about the other part, they gave me a hard time and stated that my insurance may not cover it. I told them that the estimate was based on both parts and I even called my insurance to clarify. Long story short, it feels like they wanted more money from my insurance. I feel like I was scammed. I will not be taking my vehicle here again. Please be transparent with your customers.

Wonderful experience. I hit a hawk with my new F250. The bird creased the front of the hood. It…read morewasn't significant but needed to be prepared nonetheless. I arrived the day after the incident (Wednesday). I am traveling full time over the summer and was only on Porterville visiting family. I was schedule to leave the following Monday. I explained the situation to the rep. They got me in the same day and my truck was completed, as promised, on Friday. The work theY did looks great. Looks brand new as I expected. Super happy with the service and the work. Highly recommend.

Mark's Truck & Tractor Repair

3.7

(3 reviews)

We were stranded in our Motorhome off the 99. Called multiple Mobile RV repair shops in the area,…read moreand was impressed with the knowledge, honesty, and safety-consciousness of this business. We actually ended up having our rig towed home as the tech I talked to on the phone said repair could be minutes or days, and would most likely be better in a shop instead of the side of 99. I had done enough research online and under the coach and agreed with him. Even though we didn't end up taking out RV there- this was one of the most helpful services that we experienced in our time of despair. Two thumbs up

Mark' truck repair saved our RV trip! On the drive up 99 North, we discovered a gas leak in our…read moreFour Winds Class C motor home. We called Ford dealers in Bakersfield and Visalia, both of which told us they would get to it in a week. We called Mark's and they had us bring it right in. They fixed it on the spot in about 3 hours after they found the part. The price was half of what a Ford dealership would have charged. Quick, courteous, friendly and efficient. Highly recommend.

RODRIGUEZ BRAKE & WHEEL

5.0

(1 review)

Great customer service and satisfaction Reasonable prices in…read morecustomers favor. I am a returning customer!

Art’s Towing Service

5.0

(1 review)

Very punctual and professional, my car wasn't turning on and got it towed to my dads house for a…read moregood price

Great Lakes Aviation

Great Lakes Aviation Photos

Recommended Reviews - Great Lakes Aviation