Ruben has been so helpful when I called for tire prices and decided to get my tires there. Today, I had an issue and Ruben and the manager got it fixed. They value their customers. read more

Called this morning just to get a price quote for an alignment, and the same employee kept putting me on hold and rerouting my call every time I asked the question. It was the same person each time, and he came across as rude, dismissive, and completely uninterested in helping. Putting customers on hold without saying anything or repeatedly transferring them instead of answering a simple pricing question is incredibly unprofessional. If getting a basic quote is this difficult, I can't imagine what actual service would be like. Very disappointing customer service. Do better. I should have known what to expect since they're associated with Walmart. I wanted to add I ordered 8 tires and will be cancelling my order now read more

Horrible customer service. My car needed parts and they did not order in time. Nor did they bother to call and update. Could not complete work in promised timeframe. Go somewhere else these guys don't know what they're doing. Never coming back. read more

A big shout out to Nick Perez at Discount Tires. He goes way above & beyond!! It feels good taking your car in where you can trust them! Thank you Nick for taking great care of us! read more

Made a reservation for a tire rotation, showed up on time and was told "we're behind, won't be able to get to you for an hour to hour and a half. ". Not acceptable, they could have called and said there was an issue. But clearly they don't care about their customers time. Not getting any more of my business. read more

Was visiting my sister in Visalia. I live 200 miles away. Got a "check engine light." Dropped off car. Was told before I left "four codes" and that Nissan manufacturer had a fix. Was called later in the day and told price about $1,000 to do manufacturer required repairs. Got car two days later and bill was over $1,500. They denied I was given quote of $1,000. Receipt listed some parts and labor as "tech recommended" not manufacturer required. I had to pay and take the car as I live 200 miles away and was already a day late getting home. I called them and complained (loudly and disrespectfully). They claim they documented my call and quoted $1,500. Not very happy -- another reminder to "get it in writing." read more

I came here for a simple tire change and it turned into a nightmare. They made me wait over 5 HOURS for something that should've taken less than an hour. When I finally got my car back, my battery was completely dead. The manager Ruben swore they had only worked on my car for 30 minutes and denied touching the battery at all. Not long after, an employee came over and admitted that a new hire had been working on my car and accidentally drained the battery. So not only was the service painfully slow, but the manager Ruben also lied straight to my face instead of being honest about what happened. This place is disorganized, unprofessional, and clearly lacking integrity. I wouldn't trust them with a bicycle, let alone a car. Avoid at all costs. read more

I was there on Sunday and Ruben did an amazing job fixing my headlight. Awesome customer and super nice guy.

I went in for an oil change and to possibly change all four of my tires. Andrew gave me an honest opinion about my tires and went above and beyond to accommodate finances. He gave me the best options to choose from and his best recommendations. Andrew was of an amazing help to me. And as a young woman with minimal knowledge of mechanics, I did not feel robbed of information or money. They have quality service and equally important, integrity. Thank you a whole lot Andrew! Appreciate the help P.S. they also had a promotion going on for oil change about 53$ special which is amazing because for my Honda accord 2012 full synthetic typical runs about 80-100$ read more

Cannot imagine a worse place to rely on to take your vehicle. Had morning appointment to replace a 2 month old tire That had a sidewall blowout due to manufacturer default. Came in and told they probably can't get to it today! What the hell!!! read more

What a day!! So... came to this location after calling several with no luck on my tire size ( didn't realize how " uncommon four V rated tires would be in stock) . I was having a pretty stressful day because I was already having no luck with my tires and needed a replacement due to the 2 nails and 1 " random metal thing" ( Thanks California roads ) AND it was raining as if hurricane Visalia was inbound!! I spoke with Ruben on the phone prior to heading in and he was very helpful, he checked and ensured me that even though Visailia didn't he could get them in from a Fresno location for same day drop off, sold! I was pretty stressed out and kept asking " are they sure they'll be in same day?" I was impressed by their manager Andrew's way of just ensuring me and not letting my worried concern get the better of him lol . They arrived in a timely manner and I was in and out before end of day! This location was truly a day saver ! Thank you Ruben and Andrew !! read more

Discount Tire & Service Centers - Welcome ! - Auto Repair Near Me - Visalia, California

This place takes for ever just to patch a tire that they didn't do it right the first time on Friday. Dropped off tire at 11 am and is 4:30 pm Saturday. They are wasting my entire day pretty much!! And I'm still waiting for discount tire to call me. That's the reason why I don't buy all the BS, road side assistance tire hazard I can't believe they taking their sweet time after u try to give them business. It's just bull crap that they can take time to fix it right. I'm helping my son n law with his tire and can't believe it takes all day to get it fix. I just took my Car Lat week to small business to get my tire patch with in within 25 minutes got patch and cost me 20 bucks well spent and don't have no surprises in the morning. They don't deserve the one star. read more

Way too expensive. Poor customer service. Left extremely unsatisfied and belittled. Predatory mechanics.

Today is Mother's day and my family and I woke up to a large bolt in are rear tire. Discount tire, specifically Ruben was extremely helpful. I have taken all three of my cars to Discount Tires in the past but have most recently taken my cars to another competitor because of the questionable customer service at Discount Tires. Rudy made my visit stressful visit a more pleasant visit. My tire was fixed mounted and the spare tire was placed back where it belonged. The individual who performed the work, was professional and took care with my vehicle. I want to thank Ruben and his team for the excellent customer service today. I will definitely purchase my tires for my Cadi with Ruben and Discount Tires. read more

Spoke to Ruben on the phone about mounting and balancing four tires for my trailer and also told him I would dispose of the old tires. Drove 45 minutes after being quoted $40. Darn good price! I get there and he tells me they are not brand new tires and they can't do the job as I tell him I spoke to you over the phone not once did you ask if they were brand new tires or disclose this information. I have now wasted 2 hours out of my day on top of fuel. These tires didn't even have 12 miles on them. They are literally brand new. Needless to say these people are a joke and absolutely garbage and do not care about trying to work with their customers after an error on their end. My other half and myself have been going to these people for years in all of our trucks, cars trailers and other equipment. Thank god I opted out my last visit with them for the business account they wanted me to get due to how much business we were taking into them, PER them it would have been financially beneficial to them. I will never go to them again. I recommend going right down the road to America's Tire and they listened took a look at our tires and said they are brand new we can do it and they normal charge $80 but honored the price at $40 we were initially quoted at Discount Tire. We also opened a business account with them and will be coming to them for all of our needs. read more

I called and received great information over the phone for front and rear brakes. The tech on phone was clear and explained. Made an appointment and they were able to get both front and rear done. I felt the price was reasonable and the techs service advisor Nick was easy to work with. I will be going back. read more

I had such a wonderful experience here. I was getting tire quotes and came back to Discount Tires not just because of the price, but also the great customer service I received from Andrew Prado. He was so patient and caring. Discount Tires is lucky to have Andrew on their team!!! read more

Shout out to Ruben and Armando for getting me back on the road quickly and safely! One of my tires was looking low and I put air in it earlier in the week... two days later my tire pressure light was back on and the tire in question looked visibly low. I booked it straight to Discount Tire after work, knowing that I had to drive to Fresno tonight and was concerned about doing so on that tire. Even though they were clearly slammed, Ruben squeezed me in and Armando was able to fix me up (sure enough, there was a nail in the tire and they were able to plug and patch it.) When I offered to pay, they refused and instead sent me on my way. Super appreciative of these guys. Thanks Ruben and Armando! read more

I went to this location when a general search showed them as the one place in my area with a specific type of tire I wanted. I called, made an appointment and had the tires installed. Reviewing my receipt I saw only letter and number designation for the tire installed. When I looked it up it was not the tire I had requested. When the folks at Discount Tire discovered the error, they contacted me and made arrangements to correct it. All it cost me beyond the first set of tires was the gas to get there and the time. The staff was courteous, efficient and did not try to sell me services i did not want. The waiting space is open and airy. Unlike many tire stores I have been in, it did not smell of tires. This would have been a five-star review if I hadn't had to make two trips to get my tires. read more

Great service from a knowledgeable staff. Miguel did an outstanding job get some new kicks for the zombie outbreak response vehicle.

This Place Is UNBELIEVABLY AMAZING! I have been to many car places and this place takes care of you! Fair price and excellent mechanics with superior customer service! I am grateful for Nick, Ruben and Andrew -- and the rest of the staff. Thank you for taking great care of my car service needs read more

I love this business and the people who run it. They are all so good to us, especially Ruben and Nick. They go out of their way to squeeze us in for appointments, and they have competitively price matched for us, and have always been so good at taking care of all of our vehicles. Their prices and their work ethic have made us loyal customers and they do very special things for their customers on special days. Thank you Ruben for making my day today and thank you Discount Tire for being a company with excellent customer service and high standards. You will always come highly recommended by us. read more

This is my third set of tires I've bought through them. They treat me well and are super friendly. They match the prices that I have brought to them with no argument. I would recommend them to anyone. read more

Andrew P was terrific. I needed tires and he was incredible. I highly recommend Discount Tire.

I made an appointment for 12PM on 7/1/23. Made the appointment, left my keys and went to the mall across the street to kill some time. Came back to check the status on my car. It had never even been moved. I asked Eddie what the status was. He said he was going to have one of his guys bring it in right away. SO, my wife and I chose to wait. (Meanwhile, another customer was asking about HER car: she had been sitting there waiting since at least 12PM when We first got there!) After 20 more minutes, they still hadn't done anything. So, I asked for my keys so I could leave. I told him it was very unprofessional of them to not honor their appointments. The dude responded, "We DO honor our appointments." I told him, "If you DID, my car would have already been in a bay by now!" This was my first impression of this place, and I can tell you, I'm NOT impressed! read more

Ruben and Andrew were amazing with customer service. We called everywhere to get our tire fixed and even went to Costco, where they told us our tire wasn't fixable and wanted us to buy a whole set of tires. We scheduled with Discount Tire at the wrong location, and they were so helpful switching over the location and transferring the rare tire we had to this location. Once we went, they were able to get us in earlier and were able to fix our tire. Not only that, but they charged us nothing! We will definitely be back in the future and recommend them to everyone. read more

I bought tires online and had them delivered to Discount Tire. I had Discount Tire install my new tires. After 2 hours of waiting, my tires were installed and ready. Later that day, I was driving down hwy 198 to take my grandson home. The vehicle started shaking and had a jerking to it. I called discount tire to inform them. I was planning to take them back for rebalanced and an alignment. After much thought, I decided not to take it back to the shop that couldn't get it right the first time. This shop had put my family's life in danger. I instead called a different shop. I was informed that all 4 tires were off balance. Two a bit worse. They corrected the problem and aligned my vehicle. read more

I am very impressed on the service at this location. They were all very knowledgeable and trustworthy. I appreciate that they didn't try to sell me a service I don't need. Thank you! read more

Went in for a simple rotor fix and was informed of many other issues. They showed exactly what and where they found things to me directly for the problems with the car. They did all they could to help me with pricing and getting work completed as fast as they could since I was to work in the evening. I highly recommend discount tires here in Visalia as the staff is very professional and prompt. I always take my car here for any tire/brake work. Thank you to the service managers for caring and I appreciate all the hard work to get my car fixed. It drives like new! read more

This place is unbelievable! Waited 2 hours to have them not even do an oil change. Then came back the next day and waited 3 and a half hours for them to do a simple oil change. Didn't even reset computer. Still say oil change required. 0 stars if I could... horrible read more

First timer. Oil change and tire rotation. Fast Friendly Service. Explained everything that I asked. Reasonable prices. read more

Had my car towed and new tires put on in short notice! Shout out to Nick and Miguel for being extremely helpful!

Received amazing service from Ruben at Discount Tire. Recommend him to anyone looking for tires.

My hat is off to excellent service and great prices! They got me an appointment for 4 new tires and gave me a free synthetic oil change. Other places were going to charge me $600-700 (without an oil change)! It took only an hour and a half and I was on my way. I've had my tires done here twice! The first time they gave me a free Lakers jersey and 4 tickets to go skiing. (2011?) LOVE these guys! This time (Oct 2017)Even though I was living in the Bay Area, I knew this place would take care of me at a better price! They even replaced by cabin filter and ordered me a new back wind shield wiper that was hard to find. My tires are all weather and have a 60,000 mile warranty :) I would recommend these guys if you want honest people who offer the best prices around! Thank you! read more

I have been taking our cars to discount tire for years now and they never disappoint. Their repairs are always timely, and reasonably priced. I have never been dissatisfied with their work, prices or customer service. read more

Andrew Scott and ransom went above and beyond when I came in with a bad tire. My car got towed in 30 min prior to closing and these guys got me in with new tires and out the door in less than an hour. Thank you guys so much! read more

Usually I'll go up to my hometown to get my oil changed because I know I'll get a discount. However, I needed an oil change down here in central California, so I tried calling around to different places. Discount Tire Centers gave me a pretty reasonable quote (a little more than my hometown's oil change price) compared to everyone else down here. After coming in, Jason was awesome/funny/knowledgeable, and has excellent customer service skills. He knows how to treat customers, like they are the most important person, which is pretty rare to find. I truly appreciate them allowing me to come in without an appointment on a Saturday ! Highly recommend ! Carson C. Visalia, California read more

I had to get new tires, brakes and rotors. The staff was very professional and efficient. Andrew was able to complete all services in a very timely manner. I would not hesitate to return for future vehicle needs. I am very satisfied with their service. read more

Brought in my fleet vehicle to get an oil change and brake check. 12 noon was no problem had it done by 12:45p Highly recommend friendly staff, no drama. read more

Overpriced and rude. Go to Costco and save time and money! They were almost 150 bucks more than Costco on a new set of Michelin tires installed. The guy was rude when I told him I wanted a quote to compare to Costco and other tire shops. It's like he was offended I was looking for the best deal! Also they do not price match like they advertise. Save time and just head to Costco if your buying quality tires. This places sweet spot seems to be cheap junk tires made in China. read more