1. Great Lakes Glass

    1. Great Lakes Glass

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    Green Bay, WI

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    Great Lakes Glass

    1.0 (1 review)
    Closed 7:00 am - 7:00 pm

    Services - Great Lakes Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    Great Lakes Glass Photos

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    12 years ago

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    Safelite AutoGlass

    Safelite AutoGlass

    3.6
    (19 reviews)

    I called after 6 PM to get a quote because my vehicle was broken into and the call center operator…read morewas so polite and kind. I explained that my insurance reccommended a provider that coundn't get me in for 2 days and with small children and appts. to make in the mean time that wasn't acceptable to me. She was able to schedule me for the next day and explained the cost difference of bringin g it into the shop versus having a tech come to me. I arrived at the shop 45 minutes before my appt and they took my vehicle to begin cleaning (from the break in) almost immediately. Even though I was told it could take 60-90 minutes to install, I was out of there 25 minutes after my actual scheduled appt. They were very busy taking calls and doing installs, but still made time to offer beverages to me and the other customers. They were able to offer me a discount because I use Allstate(even though I had to pay out of pocket because of the insurance deductable on my plan). I'm happy with the final result of the service and very pleased with their people skills in dealing with my situation. I would reccomend their services.

    A Safelite in Northern Wisconsin replaced a cracked windshield on my car. It leaked badly. I took…read moreit to this Safelite in Green Bay and explained the situation. Tyler (or Jason I don't remember) said that the job had been done very badly, some trim was missing from the install and some other foam blocks had not been installed correctly. He reinstalled the glass (no leaks) and promised to contact the main office ASAP to give me credit for my trouble and the missing/miss installed parts. He seemed sincere and professional. I never heard back from him. I called, left messages - no response. The process to contact a local branch is apparently difficult - I had trouble getting the number to that branch and him specifily. I usually put in my own windshields. Its really not that hard. After 2 installs and hours of driving, multiple phone calls I'll be back to doing my installs...I do not recommend Safelite.

    Great Lakes Glass - autoglass - Updated July 2026

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