Sharon, Cody and Luke were very professional and accommodating for our schedule. Cody and Luke did…read morean excellent and thorough power washing and window cleaning job on our home. Scott

We used Visibly Clean for exterior window cleaning (and a large interior window), screen cleaning…read moreand cleaning of our gutters in the spring of 2025 and we were very happy with the job they did. I definitely recommend them for you. Very reasonably priced and quality work. I will use them next season, too.

My wife and I are left jealous of the other reviews about this company. Their commercials will…read moreadvertise as they are one company: this is simply false. The waterproofing and finishing sides are completely separate from one another and do not communicate. We found this out the hard way after booking them for our projects. We received the opposite treatment, temperament, and professionalism from the same people referenced on other reviews (Dan the Project Coordinator mainly). The lack of communication between ourselves and the company/workers as well as between the waterproofing and finishing sides was lacklaster and, most times, non-existent. While Basements plus will acknowledge and apologize for the "experiences" we had, the "experience" will never be something they take financial ownership for... and we have proof of that. Most of our issues lie with the process involved, the lack of accountability from the people involved, and the company's lack of accountability for the burdens my wife and I ended up with to keep things moving. Our bi-level house flooded multiple times in our downstairs. Prior to Basements Plus waterproofing, a plumber put in an emergency storm drain that fed into our sum pump. This was relayed to Basements Plus and was clearly attached to the sum pump that was being replaced. After waterproofing was "completed", the emergency storm drain was never tied back into the new sum pump and our downstairs flooded again. They had to come back out and fix their error with the sum pump. No all, but our main issues (we have so much more, please ask us): -You will get an App that is meant to provide you a daily schedule so you know what work is being supposed to be done when and who will be at the house. This schedule will NOT be updated automatically and will be useless quickly. The ONLY way we got this updated was repeatedly asking. -Due to the bi-level home, we asked for a door to be put at the bottom of the stairs. It took SIX WEEKS for the project coordinator to put one in. HIS original suggestion was for a zipper door. When asked the next week about a zipper door, Dan was confused on what that was. We ended up with a magnet door that was installed in the wrong place, had to be moved by me, and did not function as well as hoped. -When going through the process of picking out cabinets, countertops, and accessories in the showroom, we were not presented prices for the options. -We had multiple occasions where the waterproofing and finishing would overlap. Neither side knew what the other was doing and would interfere with themselves. In one instance, we were called that materials would be dropped off the next day; the truck backed into our driveway with materials 1 minute later. -We had power knocked out to multiple rooms upstairs one day. Workers took 0 accountability until forced to. -Beware! This company does NOT prime and paint before laying flooring down. This was confirmed by multiple workers. Due to this, our flooring had white trim paint soak through the tape that was on it for 2 months. Almost every 4 inches of the floor against a wall is dulled in color now. -This company also does not grout tile in the bathroom. That is on you if you want it. -We asked for a new project Coordinator and, instead, just got a middle-man between us and the Coordinator. -Company threw away brackets for blinds, ceiling fans, and barn doors and all had to be replaced. -When Project Coordinator went out of town, we had no work done at our house. Company confirmed this is not how it is supposed to be, but that's exactly how it worked for us. At the end, we told Basements Plus we were done and we would take care of the rest ourselves. We coordinated FAR too much of this ourselves and were exhausted with the lack of communication and accountability. We asked for compensation back for all of the errors and work that became ours. Their "good faith" offer was 2% of our total paid (which didn't include plumbing costs) and would have to sign an NDA. We would never accept that offer and have so much more to say!

Andrea is the estimator. She listens to our needs. AJ came with two other members to install…read morewater proofing system. We also got additional insulation and a new sum pump and a dehumidifier. The manager Kyle came later to check on their work. He pointed some points to improve and the crew came to complete it next day. Very happy with their service. Professional and know what they are doing. Thank you.

Glass Guru came and cleaned the inside and outside of my windows and the screens. It was a group of…read more5 guys and it took them around 90 minutes. They were careful and wore booties inside. They did a very good job at a reasonable price.

Andrew Gassam did a lovely job with my windows that boy deserves a raise all around you guys are…read moresuch a good company

It probided very sf service. The refused to clean the master bedroom and master bathroom claimed…read morethey are too dirty

WOW. Employee was 30 minutes late for a deep clean of a small empty kitchen, and two small…read morebathrooms. Upon returning to the house 2 hours later I found the baseboards had not been touched, nor any of the door frames. The stove hood was covered in dust, the counter tops all had a greasy film on them, and the water in the bathtub had not been run. When I called and spoke to the manager, Roger, he became verbally abusive, called me "sweetie" at every opportunity, and threatened to take me to court for nonpayment (they have our credit card on file, sooo...) Really wish they had a physical address so Roger and I could have this conversation in person. She claimed to be there 3 hours, I left her at the house at 9:45 and returned at 11:45. Math and cleaning are not this companies specialties. Only refer them to enemies or hated mother in-laws.

Getting new flooring is a huge commitment and being first time home buyers we didn't know what to…read moreexpect. Leon's flooring made the process so easy! From shopping, to buying, to installing I can't say enough about how professional, courteous, and helpful Mike and team are. Mike is an absolute Rockstar. He genuinely cares and does not pressure you or try to sell you. The end product is absolutely amazing! We love our floors!! When we were moving in, the movers had damaged part of our floors and we called Mike to see how much it would cost and they came out and replaced the damaged pieces at NO CHARGE!! Who does that!! If you are in the market for flooring, no need to shop around. Leon's is the place to go. Thank you Mike and Team!!!

Brian was very pleasant, expedient and helpful in helping me choose a product appropriate for my…read morespace and budget, and made the process very clear and transparent. Moe did a great install and I'm loving my new floor. they even sent me an Amazon gift card in a thank you for your business follow up letter written by hand.

I called Frances to set ip a appointment for a potential sewer clean out. She set up appointment…read morevery quickly. Jacob came out assessed we had a rusty cap that was leaking and no need for a sewer clean out. He professionally fixed the problem at a reasonable cost. Quick, fast and most importantly HONEST!! This is the second time we used them on different property. Highly recommended

Excellent service, very nice and helpful,Reasonable price. I would recommend there business to my…read morefriends and family. They are very knowledgeable and trustworthy.

Brandon from Rainmaker irrigation came and his two helpers set up our irrigation system for the…read morespring , they adjust all the heads replaced parts and was so helpful. he explained everything how they work and what we need. Best company we ever worked with we highly recommend them wonderful people very polite and professional.!! We're in the Marion Oak subdivision in Howell. Mark and Penny

I highly recommend Rainmakers. I had an existing sprinkler system and they went above and beyond to…read moremake sure everything was properly working and took the time to adjust all the heads. Brandon and his crew were very professional and affordable.

I have used these guys on several occasions, I deal with Albert. They have been kind, courteous…read moreand hard working. Albert shows up on time (which is big in my book) and has been reasonable with his pricing. His work has been flawless and he does what he says. Very refreshing these days. I recommend this company. Rich G.

Terrible service. I flip houses, hired Albert to do the job. Paid last 15% of job in full for him…read moreto finish up. $6,000... He disappeared and stopped answering his phone and stole our money. I'll be taking legal action after the house sells. DO NOT TRUST THIS CROOK. His gf answered one of the texts saying he got cancer. Do not hire Nest construction or Albert Swiden!