Do not use this company unless you want to be threatened with a lien and court date if you aren't happy with the work done. I hired Chris and his team to remove asbestos wrap on boiler pipes in my basement. I should have known not to use him when he came to the estimate appointment 30+ minutes late smelling like a certain substance.
The day the work was "complete" per Chris, I went to the home to look everything over. I sent Chris pictures of some concerning areas and he came over the next morning. We discussed possible remedies for those areas and as soon as we mentioned not providing final payment until we had our other contractor that is removing the pipes come out and see the areas around the ceiling where there was still visible asbestos that was not removed well, Chris immediately became hostile. He started to threaten us with a lien, said he'd see us in court and just became the most unprofessional, despicable human being I've had the misfortune of dealing with recently. I will reiterate here, at no point did we tell Chris we were not paying him, yet he started to threaten us immediately. I even explained to him when he was having this tantrum that we are not saying we are not paying, we are saying we will pay when this is done right. I don't know if it's because it was 2 women he was dealing with or if he treats all his customers like this.
You would think a company run by a minority would also watch what they say yet he had the audacity to tell us in no simple words that "in America I can sue you" because I didn't want to pay him the remainder when he deemed the work done (he chose those words knowing full well my mother wears a hijab and therefore we must be uneducated and not know anything about the US law system). Apparently as the person requesting the service my input has no say to Chris and when he says the work is done, that's it, the work is done.
After all of the threats, I gave in because this wasn't worth it. I told Chris I'd have someone else fix the areas he didn't and I'd pay the remainder without even deducting anything from it so I wouldn't have to deal with him ever again. All I asked for which I think would be standard practice, is that he provided final paperwork outlining what was done and the air test results. This man actually said no and that it's only provided after payment and that if I didn't pay he'd see me in court. He also tried to ask that we meet in public to do an "equal exchange" like this was a drug deal.
Eventually I got the paperwork and as I said, I made the payment. It was just constant threats of "I'll see you in court, I'm gonna sue you, I'm gonna put a lien on your house". BEWARE if you want to use this company. Do yourself a favor and go with any of the other numerous companies in the area. read more
