Great service and nice people I go there a few times a monthread more

I've had nothing but positive experiences here. Both of the ladies that I've seen here do a great…read morejob with my hair - even when I don't know what to do with it. Their years of experience speaks for itself. Update: I've also seen the guy who works here as well, his attention to detail makes me feel taken care of. He's probably the most polite barber I've ever seen!

The best kept secret at Acapello Salons in Saco is Jenna. She is a phenomenal colorist and stylist…read more Having dark hair and wanting highlights and lowlights to give your hair dimension is not always easy. Processing dark hair can take on reddish or brassy hues. Not with Jenna- I always leave the salon with a smile on my face and stylish lob with subtle layers. The vibe at the salon is comfortable, friendly and inviting. I particularly enjoy the aroma therapy, hand massages, and other treatments offered.

Staff were very friendly! Definitely wasn't an 80$ haircut and she took off more than I explained…read moreduring the consultation I paid for. However, there was parking centrally located, it was very clean in there and everyone was very nice. I didn't do any color or style so it's hard to tell the full scope of their abilities. Would categorize under potentially return, but seek a new spot.

This is my go to place. It's a little pricey but I don't go to other places so it might be an…read moreaverage price. Either way, the price is worth it. All of the employees are wonderful but I like having a "go to person" so I usually see Greta.

Went to two locations with both disappointing results!!! Talk about a bad hair day.No skill whats…read moresoever,it was as if they never went to school.I do not recommend this place of business.I will never go again.

I was a bit apprehensive coming to the store for the first time. However, my stylist Melania was…read morevery nice. She works with a gentle touch and is very receptive to the input I give. I'd recommend this store any day!!!

This was the worst hair experience ever. Hair dresser did not listen to me when I said I just…read morewanted a trim on my medium length curls. Now I have what looks like a bowl cut and it's so uneven it's not even funny. Also he cut my curls wet which everyone knows your supposed to dry curls first to see length now hair when dry is above my chin. Will never go back or recommend this place to anyone ever!!!

I've never requested an individual until my last 2 visits. I happened to get Andrea as "first…read moreavailable" and she did such a good job, I requested her by name the next visit.

I've never got a haircut here or even went in the building but they left their lobby tv on…read moreovernight Black Friday. Everyone in line camping at GameStop appreciated it !

Not sure what people are expecting from a barber, but I loved this place and walked away with an…read moreexcellent cut and FYI my hair was shaggggggggyyyyy. Maria, the owner, seems like my kind of people. She's from CT, just outside NYC and the shop reflects that. From the music and decor to the conversation and style. I'm from Ohio, just outside Cleveland, and this is my comfort zone when if comes to haircuts. It's straightforward, detail oriented (my edges were super clean and there was a lot of repeated buzzing to get all the tips right), and quick, in and out in about 30 mins. I never know the terminology of what I want or how long, but she was patient and asked me enough questions to get to the bottom of what I needed done to my hair. I'll be sporting my new do tonight to go out dancing. Not sure what's up with all the bad press about this place, but maybe it's not trying to cater to the typical Yelper, it's catering to the typical human. I'm not gonna lie, I think Mainers are spoiled when it comes to expectations from store and restaurant owners. I would probably use the word sheltered. There was music playing with swear words, but she asked if she should turn it off., of course I said no. But she asked. I grew up listening to Bone Thugs and Harmony and Biggie. With reviews from people with just a single review to complain about something that may or may not have happened, I'm not buying it. Especially based on my experience. This was a place that I will bring my step son and I will definitely be back!

The most rude and awful customer service I ever experienced literally had to say something about a…read morelittle child not sitting still enough on a couch. The biggest fucking cunt I ever witnessed. Wasn't even my child but the litttle girl wasn't doing anything wrong. Will not be back. Too many customer service oriented people to waste money here. Zero star