I depend on the Great Neck Taxi and they have never let me down. The person who wrote the WORST…read morereview could well have dialed the wrong number. Good people work hard here to help you; give them a break!

LATE!! I booked taxi the night before to make sure I get to LaGuardia on time. Ask the dispatcher…read morewill driver be on time at 7, or should I book earlier? "They will be waiting for you at 7, sir, no need to book earlier." Great. Next morning, I'm waiting 20 minutes early, just in case they get there early. 7 am comes, no taxi. I call to make sure they haven't forgotten, "No" says dispatch, "she said she'll be there in 4 minutes." She finally shows up at 7:10. Lesson? Book early, or book a different company.

Absolutely terrible service. Rude and unprofessional. There's so many choices when it comes to…read morecabs, I recommend you go elsewhere.

I was quite impressed with the the service and the price. When the new Mercedes pulled up, I "Oh…read moreno, I can't afford this!" It turned out that I would have paid the same or more if the car was a broken down Ford. The driver was beyond courteous and we had a great conversation on the ride home.

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

Had to schedule a drop-off at JFK last minute after our pre-planned ride became unavailable…read more Scheduled 2 hours in advance, driver showed up on time (early), promptly called when he was there and was completely professional. Will use again.

My team was doing a six-hour visit to a local school district and hired a driver through Nassau…read morecab. Large SUV carried 6 people, impeccable service. I'd hire them again in a heartbeat.

HORRIBLE!!!! I had order a taxi service two weeks pro to pick me up at jfk. I waited TWO FULL HOURS…read moreIN A WHEEL CHAIR because my taxi driver picked someone else up. Everyone at this place is so degrading and ruthless. DO NOT USE THEM!!!!!!!

I've been using this service for many years and the experience is always great! Stu, has always…read morebeen on time, reliable, and goes the extra mile if the situation requires anything extra... like helping some of my out of town guests navigate the airport.

Taxi service is open their always on time when there's a rush to a place can always count on these…read moreguys.The drivers are friendly and nice would recommend for quick trips to place. Call the number you won't regret

Tried to call a taxi for my mother instead of using Uber or Lyft because I respect my local…read morebusiness and want to support. However I had to call 3 times in order to get someone on the phone and when I did I was speaking to someone who clearly has mental problems because he tried to talk to me in a stupid pirates voice and wouldn't set up a pick up and delivery. After several attempts at trying to get him to act normal I asked to speak to the manager or a supervisor, he wouldn't give me to anyone and instead told me his name was Mr. X. Some people might find it funny but it's really not when you're trying to get someone home safely. What kind of business is being run here? A circus? Is obtaining money a joke now? It's disgusting and unfortunate to be treated this way after so many years of calling on them for service. I'll be reporting them to the BBB.

Horrible service. Booked them thinking they were Great Neck Taxi. They are not. Guy picks me up at…read moreand on the expressway entrance ramp demands cash for fare in advance, pulls over and threatens to drop me off on the highway if I don't pay him cash up front. This is a business trip, I had planned to pay by credit card - no mention of no cards at booking. Then driver has no receipts to provide (how exactly can I expense something without a receipt?) lesson learned: pull up great neck taxi in contacts rather than googling them when ordering your pickup. #donotuse

No stars at all here. A friend of mine came from out of town and wanted a car from Great Neck to…read morethe Bronx. Literally a 17 minute ride door to door. He charged my friend TWO HUNDRED DOLLARS for the ride. I immediately called them to see of there was an error. The man on the phone said she agreed to it so I am not in the wrong at all. Abusive. Do your self a favor and call anyone else but them.

Scheduled a cab to pick me up at airport. Cab never arrived.i wish i had read the reviews before…read moredepending on their service

I was trying to get a cab from my place to the train station. It seems that there aren't that many…read moretaxis available after the pandemic. I finally got hold of one. The driver is On time. The Car is clean and driver friendly. Price reasonable.

Stuart is great! Highly recommend. On time, reasonably priced and easy to schedule rides.read more