10/10 on multiple occasions in the Bemidji office. Tori got…read moreme in same day for an extraction. She's always so polite, professional and is extremely efficient in her job. Noel has helped me multiple times as well. She's so calm and helps coach you during your process. She's got a great sense of humor and puts a person at ease. Dr. Thien was absolutely amazing. He cares about you, the integrity of your teeth and talks with you about options. He was the first doctor ever (out of 6 dentists) to extract my tooth under 45min. (Long/curved roots unfortunately) This was by far the best extraction experience I have ever had. So incredibly pleased and already healing well! Like I stated, I don't care what anyone says, I trust their work, the prices are fair and they've always been polite and professional. 10/10 My daughter also had an extraction in 2025 and was so anxious. She was fit in within an hour and they had her in and out of the office within 20 minutes. She was pleased as well and grateful for them getting her an appointment quickly!

Terrible scheduling! They have canceled my appointment twice in a row. The first time I had…read morearranged all of my appointments in the same area on the same day because I drive an hour to get to Baxter. OK so I call and get the appointment rescheduled, I was assured that this would not happen again and that it is an issue within their scheduling software noting there is only one dentist available on certain days to accept new patients but guess what I just got another text. Have to call to reschedule. I called, and go through the prompts only to hear the office is closed. Leave a message. Will call you back in 1 to 2 days. This is very poor Customer Service.

I called this office to ask if they accepted my insurance. They told me they did. I set up…read moreappointments for myself and my children for check ups and cleanings. When I got my cleaning done they recommended I have two of my wisdom teeth removed. I asked them to pre-approve this with my insurance and they told me they would. They sent me to the oral surgeon where I was amazed that they had to call Dr. Williams because one of the teeth he wanted removed was no longer there! It had been removed when I had my braces put on when I was a kid! I was even more surprised when they told me that I owed them over $1000 because they didn't accept my insurance!!! If you decide to go there, make sure you get EVERYTHING in writing!! That they WILL honer your insurance, and that they WILL pre-approve any major work! Do NOT take their word for anything!!

I broke my tooth!…read more It was extremely easy to setup the appointment and get a place in their busy schedule. The visit was fantastic. My appointment was at 8am; I was welcomed into the office at 7:50, filled out my first time visit patient information online with ease (light-years better than the old paper and pen version), and the dentist walked me back to the chair promptly at 8am. Zach (Dr. Hazelton) quickly noted that I would requir a filling for my broken tooth. Without leaving my chair they took a digital x-ray (a much less intrusive process than the old x-rays -- a small camera was stretched out of a neighboring closet on an arm and the photos were showed to me on a screen in above the chair a minute later). The photo confirmed that a filling would suffice and the procedure was underway. I went in with a broken tooth and left 30 minutes later with everything repaired. I am used to going to a doctor with a problem, getting an examination, and then needing to schedule a follow-up appointment a week or more later for the remedy. This was an in, repair, and out visit that was just what you would want it to be. Thank you Zach and staff! Randy

Called for an appointment and as soon as they asked for type of insurance, I replied with Medicare,…read morecash, credit card, immediately told not accepting new patients. Now you tell me this is not a problem in Bemidji. Northern dental is one year out for appointments, almost all of them are open only 4 days with holidays off. This is not a professional industry or company. Try another city.

The staff is great. They are super friendly but also super knowledgeable. It's not often I have…read moredental issues, but when I did they fixed it.

From the owner: We pride ourselves in being a family friendly dental office, providing top notch dental care in a…read morewarm, caring, and non-judgmental atmosphere. We treat all of our patients like family in an atmosphere that is friendly and relaxing. We want to make dental care attainable to all of our patients by providing a wide range of dental care options within our office, along with a variety of payment options to suite the patient and their situation. We will go the extra mile for each of our patients, we are very grateful for each and everyone of them!