Came here is a hurry after my work cart broke. I bought a new cart and unfortunately it had a…read moremissing screw. When I returned I was not met with an attitude but rather kindness all the staff I came across were more then helpful to me and assisted my troubles. Shout out to Derrek he was super chill

Worst customer service. Employees are being replaced by automated systems that are not functioning…read moreproperly. Store employees are no where to be found. Then when you find someone they are not from that department. I dread coming to any Home Depot stores but this one is one of the worst. Always under staffed and employees are not very helpful

I used to think this place was the best and if you wander around the store the sheer diversity of…read moreproducts is outstanding. BUT, twice now I have spoken to the guy behind the "Customer Help" desk and have been extremely disappointed in his attitude, willingness to help, arrogance and appearance that his hated his job and didn't want to be there. His face even turned RED as I was asking my question. What is it that differentiates this place from Lowes/Home Depot? It's SERVICE!!!! If there is NO difference why should I go there especially if they have a bad attitude! The miserable guy should stay away from the public. I left the store that day saying well that's the last time I'll come here!

Customer service rep is very knowledgeable and helpful. Recently purchased a chain for a chainsaw…read morehere. They had tons of varying merchandise, and specific tool accessories that I could not find elsewhere at hardware stores like Brinkmann. Would recommend to anyone.

Local Ace hardware has everything you need for small and large jobs. I tend to go here for paint…read moresupplies when I'm ready to change the paint color in my house. They have Benjamin Moore which I prefer. Friendly and helpful employees and convenient for my job. It's a win!

I ordered a new Weber gas grill on their website. I tried to order by phone directly from the…read morestore but they only do orders less than $100. I was anxious about getting the grill and called the store 3 different times to check on the order. I indicated that it should be fully assembled and delivered to the freight ferry (there are no cars/vehicles where I live for the summer). I called on Friday to check and it was there but in the warehouse. I called shin on Monday to check on it again to make sure it was being assembled and was told it would be finished and delivered to freight ferry yet Monday or Tuesday. I called on Tuesday late in day because I hadn't gotten notice from the freight office that it was being delivered. I was told it was all ready to go Today, Wednesday I got notification from the freight office that I was receiving a box. I called the store to find out what was going on and they told me that I didn't ask to have it assembled! I did on the order form and in each of the phone calls I made. While the persons I have talked to have always been polite, a grill in a box is NOT WHAT I ORDERED. And, why I gad to wait three days before I was shipped the box is still a mystery!! They offered no remedy to fix the issue. It was just My Problem! I will be doing no further business with Costello's Ave Hardware EVER! And you should consider looking for another place to take your business too!

Everyone is so nice, knowledgeable and always ready to help! The store is Beautiful! It is our…read morefavorite place to shop hardware and lots of other cool stuff too!

If you're looking for quality products, recommendations and general helpfulness this is the place…read moreto go. Sure you'll be paying a bit more since it's not a big chain store but it's always been worth it for us. I've walked in numerous times with just me and my daughters and the employees always help to carry my order out. We'll be back soon, I'm sure.

Friendly service. Very attentive and courteous with great knowledge of all aspects of repair parts.read more

I really never leave reviews but these guys deserved it. I didn't catch his name ( he had a white…read morebeard though ). I came in with an expansion tank/pressure leak problem and he caught my mistake, educated me in layman's terms and seriously saved me money and my time. My system is up and running. Stay young my friend... Robert V.

Exceptional.customer service with competitive pricing. They all asked if help was needed throughout…read morethe store. Centrally located and easily accessible for all. Ample parking and bright, clean, organized store to shop in and support local business. A must visit. Cute yeti accessories for all Options galore

The Owner and Manager of this business are some of the worst I have ever come across. They show…read morenothing but utter disrespect to their customers, even after spending thousands of dollars. There are plenty of Ace Hardware locations, do yourself a favor and never spend your money at this one. There is a reason they have the rating they do.