I have been a customer for nearly 2 years. My heat was not working and it was a Sunday. I called…read moreand the driver told me on the phone that he would have to collect a check with a $200.00 service call charge but if I called on Monday morning and explained the situation they would waive the charge. When he came he also told me to say to tell them that my gauge was not working. He said they waive this all the time and it wouldn't be a problem. Surprise0it was a problem! They refused to waive it and the driver lied and said he didn't tell me that. This is awful to do when a customer is in such a vulnerable situation. This is poor customer care. Also when I called, office manager Danielle indicated that I can always find another company if I wasn't happy. This was awkward and didn't leave me feeling valued as a customer.

I called Buxton at 7:20am because our oil had run out and of course now we didn't have any heat…read more By 8:10am Buxton's driver came out, filled the tank, started up the furnace again and was back out on the road. The driver (sorry I didn't get his name) showed me an issue with the furnace as well to have that checked out. SO grateful that he noticed because it has to do with the shutter for the Co2 exhaust! Thank you so much for how quickly you came out and taking great care of us!

Whenever I have a delivery need, new product installation, troubleshooting, or appliance repair,…read moreChampagne Energy shows up and makes my day. The staff is exceptionally warm and caring on the phone not to mention the excellent service men who come to take care of fueling or any issue I have. You couldn't do better than Champagne for all your propane, oil, and service needs. They are the BEST!!

From the owner: Champagne's Energy is a full sales and service energy company specializing in Retail and Wholesale…read moresupply and delivery of propane, #2 fuel oil, K-1 kerosene, diesel fuel, and gasoline.

[975] 8/15/2019…read more Stopped at this local gas station just for fuel. Self serve so not sure on the staff. There is a store but I did not go inside. No lines to get gas and prices were great. I'll be back

Tried to put air to my tire and it actually lost air due to broken machine. They could at least put…read moreup sign "out of order" so that I don't waste my money and integrity of vehicle. It's small thing from gas station owner's perspective but I had to scramble to find other location in hurry. It's just not well maintained. Two other places I visited after that had broken machine as well. What a lucky day for me. Maybe I should visit mechanic when my air is low next time. It left bad taste and I would avoid visiting this place.

20 year FORMER customer. Owner refused to service my furnace in 7 degree weather because I dared…read morebuy oil from another company twice. After 3 phone calls, still refused with cold family at home. What other companies do this? Auto repair? Grocery stores? Plumbers? No, no, and no. Shame on you.

After 20 years of being loyal customers we had a no heat emergency when the temps were in the…read moresingle digits. Ann Jenkins refused to provide service because we had bought oil from another company twice. We had no contract, just used her services, up until now that is! 20 years!

I never do this: I received an oil delivery yesterday of 198.4 gallons of oil. The total 801.4…read moregallons, that comes to 4.04 per gallon which prompted me to check prices in my area. I went to newenglandoil.com and found that Stocker Fuel, on average is $.50 more per gallon. Please do your research.

My family's been with Stocker for over 20 years. Never have had a problem and have always come ASAP…read morewhen there has been a problem. Can't say enough good things about them.

Called in an order -we are not on automatic. They arrived on a Saturday which is not normal for us…read moreand the driver handled our horrible driveway like it was no problem at all. Very quick, very professional and very much appreciated!! We were down to 5% left for two tanks so the quickness was such a relief!! Thank you all!

1 star is too many stars -- Five years of frozen regulators, water in my then brand new tank, and…read moreno accountability I've been a customer of Rymes/Superior Propane since 2018, and I can say without hesitation: do not use this company if you have any other option. Since May 2021, I have dealt with six separate frozen regulator failures at my property -- a recurring problem that multiple Rymes/Superior employees and my independent licensed plumber all attributed to the same root cause: water in the lines/tank. 5/24/21 -- Regulator failure; entire house smelled of propane. 2/04/23 -- Frozen regulator, pipes froze. Cost me $1,100 out of pocket. 2/18/23 -- Froze again two weeks later. 11/29/23 -- Froze again after a delivery. Cost me $250 out of pocket. Was told to have handyman insulate the regulator because Rymes wouldn't fix the actual problem. 12/14/24 -- Froze again. 12/06/25 -- Froze again, with the tank at just 18% and no automatic delivery triggered -- a failure of their own delivery system. This spring, they drained the propane in my tank (poof, in the air) and it was confirmed that there was water in my underground tank. They finally replaced the tank this month. To add insult to injury, in the process caused $4,498 in damage to my driveway (their insurance did cover this, to their credit). Beyond these failures, customer service has been consistently abysmal. I once spent 2 hours and 16 minutes on hold just trying to reach a live person about an active freeze up. In addition, I am currently paying $0.92 more per gallon than their competitor charges. In total: over $33,623 spent with this company, $1,600 in additional costs directly caused by their negligence, five years of stress, and property damage. If you're considering Rymes/Superior Propane, look elsewhere!

NON-responsive after customer service promised callback directly before end-of-day…read more.. NO callbacks or reconnect after several attempts? need of boiler replacement ... so not small job either... DO NOT recommend!

Came and delivered oil after I asked for them not to. Then they said it was my problem and gave me…read morea lowball offer for $.10 off per gallon. So they want me to pay for something I didn't ask for on an $1100 bill now $900. Seems backwards. They acknowledged they received my email not to fill with plenty of notice and ignored it. This company seems pretty shady and now they also enrolled me into a finance program without discussing anything with me for the following year on top of the $900 bill. No one will return my calls. ‍ guess free oil.

Beaupre installed our propane tank 11 years ago and just installed a propane gas log set into our…read morefireplace. Neat, polite and efficient. They return calls and show up when the say they will.

From the owner: Beaupre Fuels is a family-owned heating oil and propane company proudly serving Biddeford, Saco,…read moreOld Orchard Beach, Kennebunk, Wells, Scarborough, and surrounding Southern Maine communities since 1947. We specialize in reliable heating oil delivery, propane delivery, kerosene, tank monitoring, heating system installation, furnace and boiler repair, preventative maintenance, and 24/7 emergency heating service for residential and commercial customers. Our experienced team is committed to dependable fuel delivery, competitive pricing, expert HVAC service, and exceptional customer care to keep Maine homes and businesses warm year-round. Located in Biddeford, Maine, Beaupre Fuels has built a trusted reputation for quality heating services, fast response times, and personalized local support for more than 75 years.

Always looking out for the customers fuel needs. Calling when it's been a while since the last…read morefill up. They have been our fuel supplier for almost 22 years now.

I've been using Fleurent Fuel Company for years and they have been great! As cold as it has been…read morerecently people are have trouble getting deliveries within a few weeks, I called Fleurent Fuel and they delivered the very next day. Great service from a reliable small business. Thank you again!

They are just so friendly and easy to do business with. I'm an elderly single woman living alone…read more During the recent power outage I had no heat or hot water. I called and they were here the same day. Champagnes is a great company and is very helpful.

We've been having trouble with our hot water for months. We've had several site visits and was…read moreexplained we needed a new boiler but never received a quote. Now fully without hot water and we're being told a quote for a new boiler needs an additional site visit a week later even though we've been through this multiple times. Propane tanks went completely empty and didn't get filled even though we're on auto-fill. Today was supposed to be the day of an additional site visit. I had requested to have a quote sent to me for a new boiler - they decided to mail it instead of using the email I provided. No one showed up for today's site visit. When I called, they told me it was cancelled but decided not to let us know. We've been without hot water for a week and I have no idea when we'll actually get decent service to get this resolved. You're our only option and you have done nothing to help us.