I was highly disappointed with this company for many different reasons. We were a party of 8 women…read moregoing for a ladies wine weekend and planned to go for a few wine tasting. We asked for a bus to accommodate our size party and requested a bus with a bathroom. The organizers of our trip booked the bus for 9.5 hours and sent our itinerary to you ahead of time with the hopes of the driver having it. Well, the driver (Jason) while very nice, was about 30 minutes late for pick up. Didn't have any itinerary, had no idea if the bus had a bathroom and was unaware of how to operate the radio. Every winery we left he turned in the wrong direction to go to the next place, having to turn around everytime. We also did not feel that he was a confident enough driver for the mountainous roads. When the trip organizer called (Dave) they were given $200 as a refund for the 1.5 hours we returned home early, but that was it! After paying $1800, being set back with all of our reservations, having to be the drivers GPS, and not being able to fully enjoy their time that day! UNACCEPTABLE!!!!!! I recommend finding another company as they are unprofessional and did not at all care about the service they provided to us that was subpar.

From the owner: Here at Coachmaster Transportation, we have a vehicle for any occasion. Whether it's business or…read morepleasure, you can always count on us and our drivers to provide the best possible transportation around. From buses to a SUV, we will always be on time and our vehicles will be clean for you. If you and friends are considering spring and summertime wine tours, or you just want to ride in style, please call us today.

I had such a wonderful experience with Shafer's Charter Bus service. My group and I took a trip…read moredown to New York City and we had no trouble and got there on time. The ride itself was smooth and felt like I was traveling on an airplane. I highly recommend Betuel. He is a wonderful man, very friendly, and has great driving experience. Thanks for such a perfect experience Shafer's! I look forward to using your bus service for future events.

Wow! I have been a loyal customer of Shafer Bus... a loyal customer no more! I just went to the…read moreoffice to pay for an upcoming Broadway show. I was appalled at the conversation I had with Vicki Shafer! This woman was rude, arrogant, and condescending to me. Why? Because Shafer gave me an offer on my last bus trip for "customer appreciation". The deal said that when you spent over $500 they would take $50 off your next trip. Simple, right? No way! She argued that it's $500 each person (even though I paid for my daughter - my money). When I questioned it and pointed out that it didn't say that, she was SO RUDE to me! Her snide response was "Does $50 really mean that much to you?" I say, "Shafer Bus, does $50 really mean that much to YOU?" In this little community, word of bad customer relations gets around. Apparently Shafer Bus doesn't need any more business. Vicki Shafer needs to take lessons in customer service.

THIS ORGANIZATION IS NEVER ON TIME, RUDE AND RECKLESS DRIVERS!…read moreWith so many people transitioning to the broome county area, it should make some sense to have a bus line less then every 80 minute.

The buses DON'T EVEN HAVE BROOMES ON THEM. OR WITCHES…read more False advertising. This is a pretty excellent bus service that is run in the Binghamton area. Prices are still cheap around here and often buses have hardly anyone on them. And yet they still keep running, and they're still vital for college kids and some residents alike. So Bing-town is like the old days when services were provided just because they're convenient for people rather than because they are very profitable. I guess it might be easier in a smaller town to get that done but congratulations for Binghamton getting it done.

My bus drivers name was Jorome and he was nothing but kind and patient and over all professional…read moreand a great dude.

I needed to get to Vestal Town Center by 1045 this morning. Using Google Maps, I decided to take…read morethe 15 scheduled to leave BC Junction at 9am to the 47 scheduled to leave BU Union at 930 (Didn't want to fall prey to Murphy's Law by banking on the more convenient 57, which would've gotten me to point B in one shot by 1017). I know, I was going to get there about an hour early, but this isn't like MTA in the city where mistakes and delays on public transportation can be resolved by catching something else in 20 minutes or fewer and STILL arrive as early as you've planned. When the 15 arrived I boarded, greeted the driver with a "good morning", and politely asked for a transfer. The driver asked where I was going. I said I needed the 47. She said I needed to board the 5. I was immediately filled with confusion and anger. First of all, where I was going was none of her business. Second of all, both the 15 and the 5 go to BU Union. Why state that I needed the 5, which came across as me having gotten on the wrong bus? Lastly, I had $5 in my hand asking for a transfer instead of a day pass. I was obviously having a absent-minded moment. Why not help me out by reminding me that day passes are $5 and transfers are $2? My only options in responding to this woman were to contradict her by quoting her employer's online bus schedule information and assert my right to take the 15, or make a case for being on her morning route by volunteering my final destination to her. So, argue or argue. Yeah, right. Why was this bus driver - consciously or subconsciously - cornering me into an ego-filled exchange that would could only result in negativity? Lame. I got off the bus to reset so I would hurt this woman's feelings a little bit or, heaven forbid, rip her a new one. Today was my first full day off from work in three months and I wasn't about to spend it snared by the dark side of the force. You heard me. I was about to arrive as early as possible to see Star Wars: The Rise of Skywalker in 3-effing-D, and no one was going to stop me or get me the least bit riled up. So, I stood behind two or three people for them to board the 15 before me, and I got on the bus again. I skipped the formalities and simply told the driver that I'd need a bus pass. Would you believe that, after I put my $2 in the machine and waited for my bus transfer, this woman didn't push the button to release my transfer until she asked whether or not I knew where I was going AND waited several seconds to confirm she was listening to nothing but crickets on my end? Anyways... Dear BC Transit Bus Driver of the 15 That Left BC Junction at 9 This Morning, Really tho, sister? Are you feeling so disempowered and lost that you need to meddle and befuddle others who just want to be pleasant while minding their own business (I didn't want to right this.)? Might I suggest doing a tad more than driving a city bus? We don't have enough numbers over here. #ISaidWhatISaid In all seriousness, K.C.

Seamless ride to the Binghamton airport at 5:30 am. He texted the night before to confirm and even…read morewas a little early in the morning. Definitely would use Yellow Cab again

I called a week in advance just to learn how far in advance I should call to book a cab. I was told…read morethat I just needed to call the day before. When I did, everything was booked. Ask questions, guys*. I called you early because I would've been happy to reserve something a week in advance, but I trusted your judgement and now you don't get guaranteed money (and I wasn't calling to be driven somewhere I could walk or take the bus to either). Best, K.C. * The original line was "ask more questions, like your competitors, guys". But I made the edit because I wasn't asked anything, not even, "why do you sound like you're calling for one of your parents?". I was told with confidence how things go.