Nice space, lots of Ice. If I owned this joint I'd rent out family lockers under the bleachers…read more Close up the space n then stuff won't go into the abyss. There are so many families with multiple games multiple days, give them the chance to keep blankets n stuff right there.

UPDATE: The manager took the time to speak with me, we had…read moredisagreements. However, he addressed one of my biggest issues and I was able to see the change without him telling me. Actions speak louder than words, 5 Star Customer Service.

Conveniently located right off Lyell Ave exit not far from Gates Wegmans. There is a decent parking…read morelot and you will have extra security entering the building going through a metal detector. Cost is $15 and it includes skates while Horizons cost $5. Some of us bought new skates online to avoid wearing used. Once you get over the fact this is an old warehouse and there is no other roller skating rink to go to you become grateful there is somewhere to go to live out your youth . I don't like the metal plates which are part of the flooring as it's not easy to roll over when you travel to and from the rink but the rink itself is fine . It's a decent size to roller skate and it's not overly crowded so it works . Like anything in life it's the perspective and sometimes it's yourself and who you are with that makes or breaks the fun. We had about 10 of us in our party and we had a blast . We went on Thursday night adult night 7-10pm and dj mixed up mostly R&B but told us they would play more 80's when we came back. We plan to go again next month . People skating were smoking and happy .. saw some really good skaters too. This is what I focused on and I'm grateful we have somewhere to go skate among adults every single week is we wanted to. Sadly there are no lockers so plan to bring minimal extras and carry wallet on you. There is a smell of basement or what not but again .. this is only rink we have with adult night so if we focus on the fun we forget the rest ;)

My daughter and her friends really enjoy the fun and safe environment of this skating rink…read more Delicious food, great atmosphere and family friendly.

I love this local rink. The ice rink is open during winter and the swimming is open during summer…read more They offer a variety of skate class options for those of us who are newbs to the art, even offering children and toddler classes. There's seating inside and outside of the rink space and a snack bar with hot dogs, slushies, popcorn, and all the goodies! And the folks behind the skate rental desk are super helpful. Great Ithaca winter or summer adventure spot!

This place is wonderful, they switch the rink from ice to normal smooth floor for Ice skating and…read moreroller skating. They have food here also. I never have been in the pool or playground, it's a stress reliver to come and meet others who enjoy the same hobbies or to start learning a new skill. They have passes so you can come in and enjoy without spending too much at a time.

I think the number of stars depends on the time you decide to go…read more If you go on a school holiday open skate, expect a 2 star experience. I went this past Monday. There were so many people. Your 2 hour window of enjoyment does not equate to any hurry for the rink staff. Quite a few people were working at the rink, yet only ONE person was working at the desk you paid at, handling the money and change (it's cash only), giving you skate rental tickets, and stamping your hand. I waited at least 30 minutes in line just to get in, only to immediately wait another 20 or so minutes in the rental skate line. The guys at the skate counter were great. They were trying to hurry. Unfortunately, they ran out of my size and I was unable to rent skates. I then had to go get in line to get a refund on my skating and rental. But ONLY the manager could refund me. Not the one girl who took your fees to begin with. But the manager was busy and so I waited at least 10 minutes for that. They need to get more help from the other employees when people are arriving to skate and it's such a busy day. Or just plan to arrive very early. If you come on a random day, it will be much better, much less crowded, and a higher star experience. They have skate and shoot during the week, lunch skate, and open skate. These are great and bring the rating up a bit. I'm about to start my son in skating lessons here, which they have on certain Tuesdays and Saturdays and I'm excited to see how that goes. Prices are $7 to skate, $6 for students/youth, $5 to rent.

General Rating: 3.8…read more This skating rink is obviously in SUNY Broome. Place: It's a pretty big indoor ice skating arena to skate in. There's also a mini arcade and a snack bar inside the arena. You can sit inside the bleachers only when you are not wearing your ice skates. By the way, there's no lockers where you can put your stuff inside. Service: The people who were at the cashier and at the skate rental stalls were pretty nice and courteous, but there was a female staff member who was in charge of watching people at the ice that came up to me and gave me a warning. She seemed passive aggressive about it too which made me pretty uncomfortable... In general, this place is pretty chill. Haha, get it, chill? Lol, when you make an accidental pun. But, yeah I would definitely make a trip back to this place again

I don't have much to say about this place but the service here is really good and the food is so…read moregood especially for a rink! The vibe here is just amazing and welcoming!

Also known by its Onondaga Nation name Tsha'hon'nonyen'dakhwa', this beautiful arena sits just off…read moreExit 16 off Interstate 81. With a superb ice surface and an excellent canteen, its 2000 seat facility also has friendly hosts and is a great spot for tournaments. What would make this place perfect is an ATM and wi-fi. But a great place to play hockey.

They used to be fun when I went as a kid but now it's boring…read more Like they got rid of the fun neon black light paintings, got rid of the trainers, changed a ton of stuff, raised food to ridiculous pricing, and all that stuff..

Always a fun place to skate. The only down side is that their website doesn't do well with letting…read moreyou know when open skate is available if there are other events going on. It would be nice if they specified times.

I love this roller skating rink !! If you need to get out and move this is a great way to…read moreDo It. The rink is humble but obviously the town where the nestle factory used to be remains a legend. The roller skating rink was built when everyone in Syracuse and Fulton were still supported by blue collar work .... And it was a glorious time. But now the Nestle factory isn't there .. but the people remain and so does Bilou. A lot of kids there but also adults ! The skate management does a great job in turning the lights on almost every other song and they play the songs the teens all want to hear .. turn the strobes on.. lights off :) bug right after they turn on the lights and play a song to maintain the calm and super fun atmosphere. And the snacks are only a buck ! The price is very doable .. especially for a town where the unemployment rate is high. If you come to Bilou and you aren't happy with their business just go ahead and let management know .: from what I can see (and I have no affiliation with the management or rink) they are really doing their best. Great rink !!

OK, I have skated yesterday at this rink. I had bad experience. Yes, bad one. First of all, as…read moreone star always removed if they are not clearly communicating with me. That is a loss, but second star is removed because the manager who was in charge of admission was not very friendly and did not hand me change instead he put it on the table. Traditionally you hand the change to the person. I was a cashier at stores in past so I know what being friendly means. He has no smiles. What is worse was that he lost another star. This is why I have 2 out of 5 because of his attitude and because of safety. The fire exit doors has a wood stud blocking. That is better than chain locks. But also what is bad is the front door exit blocked with stuff of his. I was going to leave and I noticed all things are blocked so I had to exit at the entrance door. Because of this, that is dangerous. Now, the place itself has shown age. The insulation needs replacement since I see its torn on upper walls and ceiling. Needs repairs. the floor I counted 25 spots or so needs truly sanded and polished with new polyurethane coating on the floor to protect the floor. Of course it is Maple wood in fan pattern for the turns. What is worse is that I was videotaping myself and doing selfies for my website and the owner does not like me doing that but other people were filming the rink themselves with their children! It does not make any sense. This is why he lost this third star. I highly recommend you find another rink. Poor attitude and safety reasons are high on factor for my concerns for you, skaters.