"I don't recommend going to this dentist. Based on my experience, the quality of care was very…read morepoor. Instead of performing a root canal, they only extracted teeth, which was not appropriate for my situation."

1-Star - Extremely Disappointed with Customer Service and Outdated Policies…read more I'm basing this review solely on customer service. Today, I had an unavoidable situation--my kids' babysitter had to cancel last minute. I immediately called Gentle Dental first thing in the morning to reschedule. Their response? "We can reschedule, but there's a $50 fee." Seriously? What is this--1985? I'm already paying premium prices for care, and now I'm hit with a penalty for a genuine emergency? No flexibility, no understanding, no effort to retain a loyal customer. My family has brought them plenty of business, and this is how we're treated? When did customer retention stop being a priority? When did we normalize this kind of price gouging and corporate coldness? Shame on any business that thinks this is acceptable--especially in healthcare. Rescheduling still brings them business, just not my business after today! Gentle Dental, you've lost a loyal customer. I refuse to be treated like this! FYI! My appointment was for 4pm... I called at 9:30.. that's plenty of time to fill the void!

Over the past decade, I have been to several dental facilities either because of retirements or…read morewhat I view as upselling. After Guberman's retirement and not liking his replacement, I went to two who offered special introductory rates, but one prescribed expensive gum work (Aspen) and the other (Family Dentist) a couple expensive crowns then from recommendations I went to Hoffman (he saw neither) and I was satisfied for about 5 years until he retired and upsell resumed with his replacement. I then went to research a couple who were rated as best in the newspaper surveys. Both required an introductory package (Spoonwood $375-with a 3% senior discount and Perry $497-no discount and said they might reject xrays from other dentists). Then I saw Gentle Dental with an intro package of $79 but approached with trepidation foreseeing upselling. But none. And I liked the office staff better than all previous noted. The technician who did the xrays was nice and the most thorough xrays I have ever had. The hygienist was especially cordial and thorough as was the dentist who found my mouth in especially good shape. There you have it. I avoided upselling, found great people, and had a thorough introductory package which supports a senior, fixed income, no insurance budget.

Dr. Min was terrible! She was rude and hurt me. Their office is very unorganized and the…read morereceptionist complained about things going on there. She never billed my Insurance so that's been an ongoing issue too! I will never step foot in there again. I only gave 1 star because I had to.

do not go to this place. I've been a patient there for like 2 1/2 years and I've had one cleaning…read more I find it funny that when I signed up as a new got me in within a week and since then they haven't been able to keep an appointment. They text you to confirm your appointment ahead of time you confirm it and the day before they cancel it. This time they canceled it and so I didn't go and I got an email from them asking why I didn't show up. This place is a joke.

I can't say enough about how absolutely wonderful Dr. Velenchik and all her staff are! I have PTSD…read moreissues from an abusive pediatric dentist, and hadn't been to a dentist in ten years. Dr.V and her staff treated me gently and patiently, with no judgement, and I'm happy to have my work all done now. They're the best. Life changing for me.

I had the best experience with Equinox Dental. Semi-emergency visit that turned into the most…read moreprofessional, compassionate care. I highly recommend Dr. Velenchik and her assistant Sylvia!

Wife , son ,and myself don't like this place. New hygienist was good. Receptionist…read more overworked. Dentists not so good at cleaning teeth. Felt like at the veterinarian.

will never go back here again, supposibly they were in network with our dental insurance company,…read morewe got an estimate from 3 stone on what our insurance would pay and after the bridge was put in, we had to pay the $3200. out of our pocket, because they were out of network, it would have been nice to know ahead of time! bullshit!

Dr Coleman and her staff are kind ,courteous and friendly . She is very careful to make sure the…read morepatient is comfortable at all times as does her assistants -The office staff gets back to you in a timely manner and will discuss problems and appointment issues with you if they should arise . No one would say,I love to go to the dentist ," but I have to say I never hate coming to this wonderful group and Dr Coleman -takes all my nerves away . Highly recommend.

I couldn't be happier with my choice to switch dentists after my first appointment with Dr…read more Coleman. After my second appointment, I'm still just as impressed. Visits to my previous dentist always seemed to result in uneccessary fillings, or them just being dismissive of my concerns. However, Dr. Coleman and her staff are fantastic - very warm, welcoming, and professional. They have an excellent chair side manner, and make sure to address any patient concerns. I look forward to coming here for many years to come!

Dr. Jacobs, with his exceptional assistant Danielle Bishop, was able to do a very complex emergency…read morerepair of an infected, previously crowned tooth for my wife. The procedure included removing the existing crown and its oversized post from a small tooth (with no damage), then, drilling a new root canal, and filling a gum-level cavity in the tooth, inserting a new post, and finally, making and attaching a new crown. All of this, which usually involves appointments with three specialists over a few weeks, was accomplished in his facilities within 3 hours! We enthusiastically recommend Dr. Jacobs and his staff to everyone.

From the owner: CEREC One Visit Crowns, Dental Implants, Bonding, Crowns & Bridgework, Fillings, Oral Cancer…read moreScreenings, Orthodontic Treatment, Periodontal (Gum) Disease Therapy, Porcelain Veneers, Professional Teeth Cleanings, Removable Dentures, Root Canal Treatment, Sealants, Teeth Whitening, TMJ/TMD Treatment, Tooth Extractions, Emergency Dental Treatment

Dr. Marshall is fun and friendly. His staff is great! I drive up from Boston for his skilled,…read moreartistic expertise and excellent care!

Total professional and likable staff who, not only handles all my dental needs, but makes each…read morevisit pleasurable and pain free. Also conviently located to major highways for anyone commuting from out of town. I would highly recommend for anyone looking to switch to an excellent Dentist experience.

I had a root canal. The doctor and medical staff was great. Very happy…read more The office staff needs to learn their job 1. I called to schedule my appointment. The young lady was very helpful. She asked about my insurance and told me "it looked as if I had not used much and I should be mostly covered" 2. I arrive on the day of the procedure. They ask if I received the written estimate. I had not. I was presented with a $461.00 bill payable on the spot. This was surprising, but I dutifully pulled out my credit card and figured that was the end of it. 3. A month later I get a bill for an additional $702.00. 4. When I call a very snippy office manager tells me that "we don't look at your policy. We just tell you what we think it will be." This is absurd. Don't make up numbers and pretend you are doing me a favor. Just tell me if I want to know what I will owe than I need to call my insurance Great doctor. Awful Admin.

Scheduled appointment for root canal as a result of a tooth ache one week after initial…read moreconsultation. Office staff entered my phone number incorrectly in computer - even though it was on the intake paperwork I completed. As a result this appointment was canceled because they were unable to confirm the appointment to the incorrect number notwithstanding my sore tooth. With some trepidation i rescheduled praying that the quality of the dental staff is higher than the front office!