I highly recommend South Miami Audiology Consultants!…read more Came here for custom-fit hearing protection from Westone. Quick and easy to make a appointment. In and out in no time. Fast turnaround time to have the molds made. Staff is very friendly and accommodating!

I highly recommend Dr. Cindy Simon for hearing or tinnitus related issues. I am an audiologist in…read moreanother state and when my dad needed help with his tinnitus I asked my colleagues who they recommended in Miami. More than one suggested Dr. Simon. My dad had a 3 hour tinnitus evaluation, which is very thorough. She recommended a variety of things including hearing aids and I was able to accompany my dad to the fitting which was also extremely thorough. She spent about an hour with my dad and really took the time to make sure he was happy. We never felt like she was trying to rush us out of the office, which is pretty rare to find these days. You can tell she really cares about helping her patients and is extremely knowledgeable. Thank you Dr. Simon!

Great customer service. Jackie was very helpful when a family member was needed immediate…read moreassistance. Thank you New Generation Hearing!!

Came here for a hearing test. Was able to get an appointment very quickly. Great, friendly staff…read more Didn't have to wait very long to get seen. Doctor was very helpful and took his time to explain my results to me and future potential treatments if my symptoms worsened. Would definitely recommend!

I bought a pair of hearing aids from the Hearing Company in ~ 2024. They worked pretty well, but I…read morewanted a little better sound quality, so I looked at their "upgraded" hearing aids in 2026. I bought a pair and tried them. They worked well around my house. Then I wore them to church. The volume increased, and I could not reduce it either with the switch on the aid or by the phone app. I had to remove the hearing aids. Same thing in a restaurant. The dishes clanging - even the sweeping of the floor were so loud that I could not hear the person across the table. I am an electrical engineer. I understand the technology. They have missed it. I bought from Costco a pair of Phillips Hearing Aids. They worked great - when they worked, but I had to send them for repair often. I tell you this to say that my hearing is not so bad, but the support gentleman at The Hearing Co. blamed my problem on my ears. I am trying to return the hearing aids. Their restocking cost is very high compared to the price of the hearing aids. Be careful.

This was an easy and professional way to have my hearing tested. The company sends a computer to…read moremy home that connects with an audiologist who does the testing. The hearing aids are comfortable to wear... not cheap but not that difficult from quality hearing aids.

The Miracle Ear device is rated well in Consumer Reports. Service and support are the key factors!…read more Edwin Feijoo, the audiologist, is very familiar with this product, and takes all the time you need for helping you understand and use it correctly. The hearing evaluation is very thorough, even beyond the basic hearing test. Mr. Feijoo has been doing this work now for many years, and knows this product inside and out. His expertise is combined with his kind and compassionate nature!

My husband has asked me to post this review of the phenomenal experience he had today, at this…read moreMiracle Ear location. He felt compelled to write a review, based on his experience today, which was amazing. My husband has only mild hearing loss but suffers from tinnitus. He saw Mr. Edwin Feijoo, whom he says is an outstanding individual. Mr. Feijoo was patient, understanding and truthful. He started off by telling him, that he didn't need a hearing aid based on his hearing loss. When my husband explained about the tinnitus, Mr. Feijoo knew exactly what he was going through, and was very understanding and companionate. They spent over an hour going through all of the hearing aid options, never once pushing to make a sale. Mr. Feijoo explained everything in detail and selected a hearing aid that was suitable for him. He would highly recommend Mr. Feijoo and this Miracle Ear Store. The experience, professionalism and service was top notch.

Hear USA on Coral Way in Miami is absolutely fantastic. I cannot say enough good things about this…read moreplace, from the front desk staff to Dr. Jorge Cobreiro, who conducts the hearing tests and fits and programs hearing aids for customers. My mother, age 82, was directed here by her insurance company (formerly called Medica), and we are so grateful to have found this place. Jorge is so patient and loving with older people. My mom had her first hearing test with Jorge in 2019, but by 2021 her hearing had deteriorated and Jorge patiently showed us the two tests side by side and recommended hearing aids for her that were easy for her to use and most importantly not too loud for the first time hearing aid wearer. He Bluetooth paired the hearing aids to an app he installed in her iPhone and has been a wonderful support throughout the past year as my mom needed a few things such as new silicone tips and her hearing aids to be cleaned. During our appointment today, Jorge let us know that my mom's hearing aids were still under warranty and offered to get her a replacement pair since we've had a few issues with them not charging. A replacement pair will be here in a week, thankfully. While we were there, Jorge gave my mom a new hearing test and determined that her hearing was the same as in 2021 when we were last in the office. I very much value his customer service and attention to detail. I highly recommend Hear USA on Coral Way and especially Jorge who is a kind man to families and to the elderly. We will continue to patronize Hear USA for my mom's hearing need

They don't return phone calls despite leaving a number of messages and their vm saying my calls…read morewould be returned. Finally went in person and told calls go to Call Center and nothing they can do. No apologies offered. Poor customer service service.

I also work in healthcare and have a background in healthcare finance. My appointment was at…read more2:00pm, I arrived (early) at 1:40pm. I purposefully arrived 20 minutes prior to my appointment, as I wanted to fill out my registration forms early; so that my appointment ran on time. I have now been here for 3 hours - the place is almost closing (in 30 min). Once I completed my forms, I took them to the receptionist. After handing my clipboard to her, she left my PHI (protected health information) out for the other patients behind me to see. I watched 15 minutes go by, and several patients come through (exposing all my personal health information) without the receptionist making a move. This is a HUGE issue...Another medical assistant came up to me while I was seated in the lobby and verbally asked me about my health history. If you work in healthcare, you know that this is a big no no. You don't risk violating rules under HIPPA!! The lobby is packed with--I'm not even exaggerating--close to 25 patients or more. When I asked the receptionist about my appointment status. She said that: they have only two doctors currently working. If you work in billing or administration, you know that this is a sign of a greedy doctor. If you know that you only have two providers to see patients, then you shouldn't stack up back to back appointments for the provider. You notify the patient that you have no appointments available. That means the only thing the doctor or the office manager care about is the $ from the insurance carriers, because you can't schedule 5+ patients for the same hour! It's so unprofessional and makes no sense. It's not adequate attention to the patient's care... The doctor is very friendly, and has good bedside manners. But that doesn't negate the horrible experience I am having. If you don't have the bandwidth, then you shouldn't be scheduling all these patients. Major disappointment!

I work in direct patient care at a busy ICU as a nurse so I more than understand the delays that…read moremay occur with the current Covid crisis. I went into the office understanding the screening process, and social distancing measures (that weren't in place). We went in for some diagnostic testing after dealing with an acute hearing issue and infection and waited over 2 hours to seen by the doctor. We had a 9:30 am appointment (arrived early for check-in) and as of 11:47 am we had not been seen. Wait, correction-- about an hour in, someone called to take our copay payment, and we had to wait yet another hour before heading to window to ask about the delay. At this point, I had been more than patient, after working a 12 hour shift the night prior. This would have been more bearable if the front desk staff wasn't insufferably rude the first time (and only) time I returned to the window to inquire about the wait time, and the poor patients scattered in the waiting rooms halls being crammed like sardines. Many of them needed assistive devices and were standing because there weren't enough chairs in the lobby, or in the hallway where they had a makeshift overflow. Even giving up my seat did nothing to relieve the several others that were standing around waiting to be seen. The chairs that were there clearly weren't being sanitized at any point and hand sanitizer was no where to be seen for such a high traffic area. The bathroom key (should you need it) is handed off from person to person without being wiped down, basically rendering the whole point of hand hygiene pointless (not like anyone could sanitize in between, remember?). All in all, I would avoid this office in the middle of a pandemic like this one if you truly value your health and don't have an emergent ENT issue. And even then, I would recommend you make your way to a reputable hospital emergency room where your chances of contamination are probably way lower. The only redeeming factor was the joy of a medical assistant named Diana who was the only one who seemed to have a wonderful bedside manner. She took us in to an exam room around noon. I may update the review after seeing the actual physician, but nothing is more powerful than a first impression. Good luck, and be safe out there. -Tatiana

Whereas 5 stars used to be reserved for a fancy restaurant or club, in times of "the crown" it's…read morereserved for a doctor who has Saturday hours! Dr. Raben has been my primary doctor for awhile now, and part of the reason I chose her is that she has Saturday hours for established patients without an extra fee as long as you have an appointment. Regular copayment is always better than an urgent care center copayment! She has a lab, x-ray & ultrasound machines in her office, which make it more efficient whether getting a routine physical or a diagnosis when you're sick. In addition to treatment, she also offers some nutrition related medicine such as the vitamin IV's, which I'm a believer in. Dr. Raben's also offered phone consults before it was trendy. Her staff is friendly and helpful in getting your appointments. Heads up, Dr. Raben is direct. Besides still keeping paper record like the old day her bedside manner is to the point and lets you know what you (and yours truly) sometimes might not want to hear about your habits and health. That's sometimes needed!

I have heard others say this but I'll say it again; she was hurried, careless, and lacked the…read moresocial skills of any typical family practitioner. She asked if I had "any other concerns" and before I could finish my "well yes.." she was showing herself the door. Also, the complaints about the incredibly rude and inattentive staff, are totally accurate. With that said- I had a wonderful young nurse who was kind and listened to me. That's the only reason I'm giving a 2 and not a 1.

The owner of the Hear Again America in South Miami is David Leibman who, unfortunately, I consulted…read moreabout purchasing hearing aids. I visited with him a week ago to determine my need for hearing aids and, if indicated, to discuss the various products available and their cost. After agreeing that I was a candidate for hearing aids he said he would check with my insurance company to see what coverage was available to me and we would meet again to discuss the cost. When I visited his office earlier today he told me that there was no insurance coverage available and asked was I ready to buy his product. When I told him I needed to think about it as it was a substantial expense, he got angry, belligerent, and even threatening and said he couldn't make money with a customer returning multiple times and he asked me to leave.

I had a wonderful experience at Hear again America. The…read morestaff particularly Annette was exceptional, she is very professional and is an asset to the company.