Amazing and easy experience. Friendly staff…read more The price was as listed online. No hidden fees. They didn't try to upscale me. Came from Texas to buy a truck and they worked with me. They offered to pick me up at the hotel the morning of the purchase. Paperwork went smoothly and staff was kind, patient, efficient, and non pushy. Worked with Paul and then Mark when Paul got busy. Would definitely recommend. Also the truck is great!

Went yesterday to look for a car for my daughter. Paul was amazing and honest! I was so impressed!…read moreNot pushy at all and more than answered all our questions. Ended up buying a vehicle from him. Never in my life have I ever had such a good experience at a car dealership! This is the place to go!!!

Beware of Ghent Cadillac - The Ultimate Bait-and-Switch Dealership! Rico Palominor, the sales guy…read morewill lie to your face and get backed by the worst Sales Manager you've ever had the misfortune of dealing with! She won't call you, she'll EMAIL you, she can't handle difficult conversations, ridiculous! Rico does the mature thing and just hangs up on you. RUN! If you're looking for a dealership that will smile while they take advantage of you, look no further than Ghent Cadillac. My experience with them has been nothing short of a nightmare, and I'm calling on everyone who has been wronged by this dealership to stand up, speak out, and hold them accountable! Here's what happened: * Deceptive Advertising: The car I purchased looked NOTHING like the pictures online, despite my meticulous review beforehand. The paint job on the vehicle was a disaster--two different colors on the hood, spots everywhere--and they tried to hide it by having me inspect the car at night. * Shady Sales Tactics: The salesperson, Rico Palominor, lied throughout the entire transaction. When I confronted him about the paint issues the next day, he claimed he "didn't see it." A flat-out lie. Rico, karma is coming for you. * Fake Inspection Reports: Ghent provided a report claiming the brakes were good and all the headlights were working. Within a week, I had to replace the brakes and have the rotors machined. The headlights were also malfunctioning. THEY DO NOT stand by their own reports, and this is fraudulent and illegal. * Unprofessional Staff: When I brought these issues up, Rico hung up on me. The Sales Manager, Jessica Zumbrun, was just as bad--hiding behind emails and refusing to take accountability. She didn't even have the professionalism to address my concerns properly. This Dealership Needs to Be Held Accountable Ghent Cadillac's unethical practices are not just infuriating--they're illegal. Selling cars with undisclosed damage and falsified reports is a direct violation of consumer protection laws. I'm calling on everyone who has been deceived by Ghent Cadillac to stand up, speak out, and report them. Together, we can make a difference and stop them from taking advantage of others. Here's What You Can Do: 1. Report Them to Authorities * Better Business Bureau (BBB): File a complaint at BBB.org. * Federal Trade Commission (FTC): Report deceptive practices at reportfraud.ftc.gov. * State Attorney General: File a complaint with your state's consumer protection division. 2. Leave Reviews Everywhere Let others know about Ghent Cadillac's unethical practices by leaving reviews on these platforms: * Google Reviews: Search for Ghent Cadillac and click "Write a Review." (Notice they don't allow reviews? Suspicious, isn't it?) * Yelp: Search for the dealership, log in, and share your experience. * Cars.com, DealerRater, Edmunds, CarGurus: These platforms are trusted by car buyers and are the perfect place to warn others. * Reddit: Use forums like r/cars or r/askcarsales to share your story. * Nextdoor: Warn your local community about Ghent Cadillac's practices. 3. Contact Cadillac Corporate File a complaint with Cadillac or General Motors about how this dealership is damaging their brand. Manufacturers care about their reputation and can take action against bad dealerships. Join Me in Taking Action I'm not just warning others--I'm reporting this dealership to every authority possible. If you've been wronged by Ghent Cadillac, don't stay silent. Speak up and make sure they are held accountable for their actions. This dealership thrives on deception, but together, we can expose the truth. Avoid Ghent Cadillac at all costs, and let's make sure no one else falls victim to their shady practices. Update: Took my car to a great dealership and guess what.... The Transmission that Ghent said was great just went out. These guys are shady.... Don't walk, run!

I bought a car here last month, and my experience was amazing. Jeremiah Smith helped me find the…read morecar that I wanted. at one point I almost left without a car, and then Jeremiah asked more questions and really listened to what I was saying. He found what I wanted exactly, and had it brought to the dealership for me! He was amazing!!!!

I came in to this location after purchasing a vehicle from their Fort Morgan store. The services…read morewere set up here as I live closer to this location. River had scheduled for me to have my front windows tinted to match the back and have a clear bra put on the hood. I came in to pick my vehicle up in the evening, none of these services were performed at all. When I asked River what had happened, he talked about how they had me under the completely wrong name, but then proceeded to tell me that they did some "edging" on the clear bra that was already on the hood and tried to show me where the bra was. It was apparent that there was no clear bra on my hood at that time. River lied to my face and tried to say that it was already there to try and show me that my vehicle wasn't at their site all day for nothing when in fact it was. I told River that when I brought it back in to actually have the work done that I would need to loaner vehicle for the day this time and he agreed. I rescheduled the service for 2 weeks later to actually have the work done, and when I came in to drop it off and pick up a loaner vehicle, somehow no one on site had record of me scheduling this appointment and they said I wasn't scheduled for a loaner vehicle through sales. I proceeded to tell them that I had scheduled with River and this is what he promised me, they then told me that River wasn't working that day. I proceeded to tell them everything that had gone wrong prior and that they needed to figure it out and after about 20 minutes of waiting they finally did. The incompetency of the situation and the fact that I was lied to straight to my face is what has lead me to leave this review. I will never be back to a McDonald Toyota dealership for any kind of service because it is clear they don't care about their customers.

Service department ignored my call 3 times in a row, sales department also tried to transfer me…read moreonce and all 4 times I got a message saying they are "sorry they missed me"

Saved a SIGNIFICANT chunk of change by having them do a Valve Adjust on a Honda Fit. HUNDREDS less…read morethan Markley (FoCo) and 4 other shops estimates. Worth the trip from Fort Collins.

All I did was take my vehicle in for a simple oil change, they damaged my car door with the lift?…read moreThey did show me the damage and said they would cover the cost to repair the door. 3 days later they called me and said the door was 90% fixed if I'd like to come check it out. I refused and said the car came in with absolutely no damage, it needs to leave with no damage. A week later I received a call that the vehicle was ready for pick-up. The next day, on my drive to work I had heard a weird noise and called Honda to let them know. They did what they could to squeeze me in on a Saturday and I do appreciate their efforts - but I did miss my appointment due to an emergency unplanned situation. I did call back that same day asking if I could come in on Monday to have them check on the car. That Sunday on my way home from the store with my brother in his vechile I had noticed the underside of my car hanging down towards the street. When I go in on Monday to have it looked at, a technician saw the issue and did what he could to solve the issue. The technician had told me that he did what he needed to get it back in the correct spot but he said there looks like there was some damage. After speaking with the technician, I asked to have speak with the manager. The manager of service name was Sean. Sean had explained the damage was from the middle of the car so it couldn't be cause from the lift. I had explained I brought the car in for an oil change it was 100% free of damage. After some back and forth he agreed to replace the underside/undercarriage of my car. And ended the conversation "Keys are in the car, call you when the parts come in." -in a very very rude manner. A week goes by and I hear nothing. Today was call back and got to peak with Sean. "After looking up the cost of the repairs I'm not willing to take responsibility for the damage." I did tell them I am not blaming Honda solely cause I know the repairs and body work was done by Apex Collision and Repair here on 8th st, in garden city. I don't know how the vehicle was transported to Apex from Honda but if it was towed that could maybe have caused it the damage I am seeing? I had brought in a perfect vehicle for an oil change and now am stuck with a damaged car. I do want to point out Dale was helpful and understanding of my situation but when it can to Mr. Manager Sean I couldn't have imagined how awful the experience would be. AVOID HONDA OF GREELEY AT ALL COSTS - THEY WILL DAMAGE YOUR CAR AND THROW IT BACK ON YOU.

Can not say enough wonderful things about these awesome people and their business, we originally…read morewent there a few months ago and talked to co-owner Steve about trading in our truck, unfortunately we didn't but we were so impressed with Steve and his honesty that we said when we decided to get a different vehicle we would definitely come here first, so last month we decided on a whim to stop in, we were greated by Oscar who btw is amazing and super friendly but not creepy car salesman creepy, we told him our situation and said let's see what we qualify for before looking, after about 15 min we were looking at vehicles and found and amazing car that had low miles and still smelled brand new inside, took it for a spin and decided it was for us, next on to Colby in finance, great guy and fellow Army Vet as is my husband and a very personable guy, Mr Ramsey came over introduced himself to us and thanked my husband for his service and talked with us for a bit, this was not your typical used car lot slimy used car salesman dealership, they are DEFINITELY a class act!!! A week after we got the car my husband who before retiring was a mechanic felt something off with the brakes, called Oscar and they fixed them right away, how many used car dealerships stand behind their word like that?! Can't say enough about their professionalism and honesty, highly recommend Oscar as your salesperson and this amazing Dealership to anyone looking to buy a great car without big dealership markups!!! Thanks again to Ramsey Auto Hector and Barbara Reyna

Steve and Mike are the kindest, most genuine salesmen I have EVER met! Not only did they find me a…read morewonderful truck that fit my budget, but Steve also went over and above to help me understand the fine print and secure a loan.... he certainly didn't have to do that, but he is just a guy with a ton of integrity and a big heart! As if that wasn't enough, when I had some engine problems later on, Steve took the vehicle back, gave me a loaner truck, and proceeded to put a significant amount of work into my truck to get it back into tip-top shape. He never charged me a cent. Regardless of whether that was common business practice, or he just felt like being good to me, I am forever grateful! Seriously, when these two guys tell you when you first walk into their dealership that they're going to take care of you, they back those words up with action. I am so glad that I ended up at their dealership and even more grateful for the impact that Steve's kindness has had on my life. Absolutely cannot recommend Ramsey Auto Group enough.

These people are scammers. I put $300 down and traded my car and they tried to sell me a car that…read morewould not pass emissions. Then they kept giving me crappy cars as loaners that would break down. Didn't tell me that they put the loaner cars under my name and I didn't know I had to switch my insurance over and I ended up getting a no insurance ticket. Then they said for another $600 down they can get us a different car. Then they gave us a subaru forester with 225,000 miles on it that had an oil leak and the engine blew. Greg Miller went and picked it up where it broke down then said that he didn't want to do business with me anymore and he kept the car. Now I keep getting calls from a collection agency saying that I am behind on payments. Their mechanics are not certified and have no idea what the hell they are doing, they drink alcohol while on the job in one of their bays.

they sell cars with check engine lights cleared so when you buy you don't know and they don't fix…read moreyour car when you need just clear code

Great Experience! I…read morebought a car from Nate in Feb '18 and had a great experience. Nate and Jennifer were very friendly, HONEST, and made the buying transaction effortless!! I have bought many cars over the years and this was the easiest purchase I have ever had. The care was great and I got a great deal!! Highly recommended!!!

We bought a car from Classic Auto. It was a wonderful transaction. Very professional, knowledgeable…read moreand kind. Our car is our new favorite ! Thank you!