Do not buy from this dealership. I am a single grandmother raising two young boys. I also have two…read moredisabled adults in my home. I desperately needed a vehicle and went to them for help I told them my needs and they sold me a Lemon. A 2019 Ford explorer I put $3,000 down and have made three payments on a vehicle I cannot even drive. The transmission went out the first night I got it. They took it back and fix that problem. Then a few days later the engine went out in the car. They had my car for over a month and said that they fixed that as well. After about a week the engine blew going down I-25. I had to pay 275.00 to have it towed home. They told me they had a solution for me. Which was getting me another car loan for another car but they said they couldn't give me legal advice on what to do with the car I already had. So they tried to stick me with the Ford explorer on top of a Dodge journey they were trying to get me to buy for $10,000. When I refused the offer, because I am a woman of little means they weren't nice anymore. Amy threatened to call the police on me and have me thrown off their lot. Amy told me she didn't care about my daughter with disabilities and didn't care how I got my car off the lot but if I didn't get it off the lot she was going to call the police on me. So here I am stuck with a car that don't run and a loan that I have to pay off with no car to drive. Please think twice about buying a vehicle from this company but they are crooks and take advantage of disabled people and children.

Sold me a car with a bad transmission without disclosing. When they offered to do a transmission…read moreflush, their mechanic used the wrong fluid, which damaged my transmission even further. I had terrible customer service from Amy in particular. They did not help fix this issue, and Amy straight up told me to stop contacting them regarding this issue.

I was interested in an Infiniti G37x that they had available on their lot. I went in last Friday…read more(8/21) and was greeted by Cliff. He was very pleasant to talk with. After the test drive, I was still interested in the car but they had not done an inspection, and the warranty included in the price of the vehicle was not extensive enough for me to feel comfortable purchasing it without one. Cliff was very gracious and allowed me to have my preferred mechanic pick up and inspect the car on Monday (8/24). The inspection found a few issues and some potential issues. The immediate retail cost for me to service the vehicle "needs" was estimated at $870; with a follow on cost for new tires depending on selection, but certainly no less than $400. With this in mind we negotiated to have Antera service only the "needs" and I would pay their full asking price (which would leave me to purchase tires at some point in the future). Regrettably the manager didn't agree with these terms, and did not offer a counter, so we parted on good terms but without a deal. Today (8/28), I was contacted by Cliff (very cordially) and was told the manager had agreed to fix one of the two "needs" at the full asking price. Unfortunately I had purchased a very similar car from another dealership two days ago (8/26). If not, I would have considered this counter... ... would seem to me a missed opportunity given the delay in proposing a counter; otherwise all other elements to a car buying process were fine.

From the owner: At Antera Auto Sales, we believe in building honest, trustworthy, and reliable relationships with…read moreour clients. From the moment you step onto our lot to the time you drive away in your next car, you can be sure that our expert team of auto and finance professionals is committed to offering you a friendly, informative, no-pressure sales experience. We offer a wide range of flexible financing options and specialize in approvals for credit histories of all types. Whether you're a first-time buyer or a used-car advocate, you can trust Antera Auto to get you on the road in a vehicle you'll love.

Loveland Auto Transport is another or newest name for Fair Deal Auto in Berthoud/Loveland. This…read morecompany scammed me on an on-line shipping site. Bid to transport my car, picked it up, kept it for weeks, refused to deliver it, tried to get more money from me to deliver it to it's destination, and then scammed me cash off me to get it off their lot. They are a company known to the Larimer County Sheriff Department in Colorado by their address and also go by the name Loveland Auto Investments/Fair Deal Auto. They operate out of several address in Loveland/Berthoud Colorado. My advice if you get entangled in this company's sticky web of scam artists is to contact the Larimer County Sheriff's department and ask them to run the address. Because they have several names, many of the officers will claim not to have heard of their business, so have dispatch run the address. Also contact the BBB. You can file a complaint on-line with the BBB in Colorado-the BBB has several (4?) previous complaints in their on-line data base under older company names. You won't get anything out of trying to deal with this company directly. It might take a while to figure out you're dealing with Fair Deal Auto because this company picks up your car under one name with what you won't know is a residential address on the bill of lading (Loveland Auto Transport), hides it at a differently named and addressed business (Fair Deal Auto is one of them), uses Uship to buffer your phone calls, uses untraceable cell phones at their location not attached to an address the sheriff's department can attach to a known business. The owner uses several names: John Pipe, Bob, etc. The woman that works in his office, is extremy horrible -Tyler. She's a social engineer, good at sounding real sweet on the phone while she's making up ways she can keep your car on the lot while she figures out how to extort more money out of you. Tyler is very good at putting you off for weeks. You need to be cautious because this is part of their scam-telling you they are shipping their car, keeping it for weeks under the pretense of shipping it, never shipping it, and then making up bogus charges for having it all that time when you finally ask for your car back. I was told several times my car was actually on the truck on it's way out of state and I couldn't pick it up. Then when they finally admitted it had never left their lot, they still charged me every day it had been out of my possession. Even for the two days early they had picked it up at their insistence before it was scheduled to ship. They've got a lot of complaints on line on many web sites, but they seem to scam people who are in the process of moving or have contracted them from out of state so they unable to come back to Colorado to sue them. One guy complained he bought a car from them, they never delivered title to after taking a down payment off of him. When he called about it Tyler and Bob said some really outrageous things to him, things that you wouldn't believe any business owner would say, like "If you'd been nicer to me, I would have given you the title." He had to return the car and never got his down payment back. It sounds crazy, but they said the same exact sort of things to me. Tyler demanded cash from us and told us if we didn't shut up she'd make us pay more. Seriously. Shut up. Another thing is...she laughed at us when we told her we would going to complain to the police. Another guy complained that the owner said "go ahead and sue me", so they seem not to have any fear of law enforcement. Another person has complained they moved her car, damaged it and didn't have the proper insurance. (A woman who had moved to Portland). Another guy said something about making sure all your ducks are in a row, all checks have cleared before you do business with these guys (Texas). But most of the complaints are about not delivering a car after accepting a bid from an on-line shipping site. So...if they don't do what they say they're going to do from the get go, your red flag should go up and do something about it immediately. PLEASE read other complaints on-line. They're pretty clever at getting business and appearing reasonable, but BEWARE. Get smart fast. Don't listen to their double talk or let them put you off. Several of the addresses this company uses include: 616 McKinley Avenue Loveland Co 2400 Lincoln Avenue Loveland Co 6503 East County Road 14 Loveland Co. 1505 Lincoln Loveland Colorado Their aliases include: Loveland Auto Investments Loveland Auto Transport Fair Deal Auto The owner's address if you need to serve him and he's being dodgy is 616 McKinley Avenue Loveland CO. Other reviews: These people are liars We purchachased a car here 5 almost 6 weeks ago. We paid by check they said we would get the title when the check cleared. I called and asked if I could get the t THEY SUCK. PICK UP LATE DELIVERY LATE. ALREADY LATE DELIV

I would like to clarify that Loveland Autotransport has no affiliations with Fairdeal Auto.The…read moreinnacuracy is damaging to our business and feel it is important to clear this up.Should a client be concerncer about shipping with us we have over 300 postive customer testimonials to only 1 negative and would be happy at anytime to provide some of these to any of our future clients.I am not sure if the writer is being honest as to her location or name however,giving her the benifit of the doubt,she says she is from NY and mentions another location of Portland,I can state we have never ever had a truck that travels to either state or location.I hope this clarifies any uncertainties and should any future clients wish,feel welcome to call us so we can provide references

I thought I was going crazy the last time I washed my car here. When I got home it was just as…read moredirty as when I started. Today I washed a different car and am happy to report that I have not lost my mind - my car is dirtier than it was going in. I came in to rinse of some dust and left with horrible water spots everywhere. They need to filter their water or change their formula because it is t working.

Just washed my car last night. They jacked up their prices for the drive through washes and I swear…read morethey cut the time your car is actually getting washed as well. Looked at my car this morning and it's still dirty. Won't be back.

I bought my 2011 Hyundai here back in 2015 and it's still running great. They are good at working…read moreout a good deal for you and aren't the typical pushy sales guy. The owner even took me out for breakfast after the sale and we had a nice talk about family and his personal story. Good hearted people and good cars.

Don't come to this dealership. We bought a car from them and it was a piece of junk. before we…read morebought it we told them the steering wheel was hard to turn, they promised to bring it to the shop to have it looked at. A few days later they called and showed us what their mechanic said and it stated that everything was fine. We purchased the car. Then a month later the steering went out and cost us 2,000 dollars to replace it. Then next thing to go out was the odometer it stoped showing the mileage. 2 months after buying it our car broke down on the side of the road. We took it to shop and the engine died and would cost us 10,000 dollars to repair even though the car was worth less. We called the dealership and asked if they could do anything to help and the guy we talked was rude and threatened us saying they deal with this type of situation all the time and had lawyers that will beat anyone in court if we tried to take any legal action. Don't do credit acceptance that they offer there either.Your rates will be at the highest percentage. Summers Auto get you with the guaranteed credit aproval but it comes with high cost and you end up paying for more interest then what the vehicle is even worth.

Easiest vehicle purchase I've ever had. Loved working with Bob and Ron. Got the truck I wanted at a…read morefair price and am extremely happy with it! Check these guys out before going to a large dealership next time you're looking for a vehicle.

I would highly recommend having any vehicle that this dealer sells checked over by a mechanic…read morebefore purchasing. We recently purchased a car from them and on the first day and within 40 miles the ABS (Antilock Brake System), VSC (Vehicle Stable Control) and emergency brake lights all came on. It ended up costing over $1700 in repairs. It was obvious the dealer reset the cars computer without addressing the problems with the vehicle neither did they reveal to us that it had any problems. We reached out the them to see if they would help cover the cost but they would not return our call.

First I would like to thank my mom for paying the bill. If…read moreI could give 10 stars I would. Very knowledgable and friendly staff. They kept me up to date on the repairs I wanted done and future concerns they noticed. I was never pressured into a recession. They offered me recommendations to keep me vehicle running correctly. During the process the emailed me reports with photos. They earned my business and my family's business. Thanks you to Todd and the entire staff. Have a safe Holiday season!! Best reguards, Jason

BG Automotive? More like "BS" Automotive. The one star is for an oil change (since 0 stars is not…read morean option). BG Auto IS SHADY, smooth talking for sure, but A RIP OFF. STAY AWAY. This is a lengthy description, but it's not half the story. To all the glowing 5 star reviewers - check your invoices. The problem started with their "courtesy inspection" accompanying the oil change, where half of their recommendations (deemed red flag "Requires Immediate Attention") ultimately turned out to be mostly unnecessary and absurdly expensive. That became apparent only after paying. My bad, of course, I obviously should have asked to see a detailed estimate prior to the work. The initial estimate did not provide parts or labor detail & appeared to indicate the work was part of a "complete tune up." Upon dropping off the truck, "Service Advisor"Jesse stated that Champion copper spark plugs had been factory installed on 2013 RAM 2500s, so that was best & what BG would install. Classic BAIT & SWITCH: BG charged $508.48 for a set of 16 plugs! When I challenged the bill, asking if "kryptonite plugs" were installed instead, Jesse indicated, no, the copper plugs were used... then he checked his computer & stated, actually no, in fact the [far] more expensive NKG iridium plugs were installed. "They're much better because they last up to 100,000 miles," he emphasized. I replied, "Great. BG just changed out NGK iridium plugs that had been in the engine already, with only 60,000 miles on them." The WORK WAS COMPLETELY UNNECESSARY. Also on the bill was a "TOTAL FEES" charge of $175.77 (yes, that specific), but with ZERO DETAIL of what those fees were for or how they were calculated. Jesse couldn't provide that detail either, "It could be shop supplies, or hazardous disposal - you know, those state regulations - it could be almost anything." Note there were no hazardous materials involved with this work, such as a tire or battery disposal fee. (Google search indicates: In Colorado, shop fees are usually calculated as a percentage of the labor cost (e.g., 5-10%) and are often capped at a maximum amount (e.g., $25 to $50). Also, Colorado statute requires the repair invoice to have some kind of description of these fees, and further, "a description of each part by name and identifying number." Nowhere on the invoice was the type of plugs installed specified, either. You get NADA DETAIL from BS Automotive. Finally, while repair shops typically mark up parts 70-100% of wholesale price, BG is marking up parts in the ballpark of 100% of retail price. (If you can pry out of them the parts brand they say they'll use, you can easily verify this with a Google search at their counter.) They should be ashamed and embarrassed for what they're charging the hardworking folks of Longmont. When pressed to justify the charges, Jesse insisted they were competitive, "within 5% of other local repair shops." More BS. Comparing apples to apples (parts & labor only), the local dealership quoted over $200 less, the Loveland repair shop I've frequented in the past was over $400 less (obviously, checked after the fact...). If the handful of other shops Jesse quoted are actually within 5%, they are ripping us off too. Jesse would not budge on the final bill, but he did offer to comp me an oil change. As if! I had already told him I would never set foot in BG Automotive again. However, I would take a call from the BG Automotive (Owner) to provide the rest of the story about this pathetic BG encounter.