I agree with many of the negative reviews here... office was dirty, the dental hygienist was not…read morevery skilled and messed up multiple times during my cleaning and I asked specifically to be notified if anything wasn't covered by my insurance and yet I was charged $450 for x-rays I didn't ask for. Unfortunately I only went here because it is one of the only places that accepts my insurance but I will not be returning and I recommend others don't either.

I would give negative starts if I could…read more I had a tooth break in early March. I've never had any dental anything done (I had an exam that left me in severe pain 4 years ago and a couple wisdom teeth consultations within the last 4 years but nothing else) and I have medical PTSD which made the thought of getting it fixed terrifying. I originally was going to have my tooth repaired at the Loveland office by Dr. Gomez on March 21st but there was an issue and I had to reschedule; the soonest I could get in was April 4th at the Fort Collins office. I was really nervous about it because my spouse had a good experience in Loveland and the change in venue made my anxiety bad but I wanted to see Dr. Gomez and it was see him two weeks later in Fort Collins or wait several weeks to get in with the Loveland office. Since it's a broken tooth I decided to get in faster. Communication with the Fort Collins office from the start was much worse than I experienced with the Loveland office. There were longer delays in getting answers and questions had to be asked repeatedly, with different answers being given each time. I was told that they would have no problems prescribing me a benzo to help with my severe, crippling anxiety to help me sleep the night before and get through the procedure. Their website says they do sedation including oral sedation. April 3rd came and they hadn't called it in. I was anxious and couldn't sleep because I had this procedure looming that felt like I was going to die if I got it done because my anxiety was so out of control. They finally called around 10am on April 4th. I'm a day sleeper, they were told from the start that I 100% must have the latest possible appointment because even then I'll be getting up at least 2 hours earlier than normal to make it in time. I hadn't really been able to sleep yet. I thought maybe they were calling to tell me they finally called in the medication for my anxiety. No. They were calling because it was snowing lightly and there was barely a dusting of snow so they wanted to move appointments earlier so they could close early (this snow storm amounted in trace amounts of snow that melted by the afternoon, by the way). To say I was shocked and appalled is putting it lightly. I refused to move my appointment and hung up the phone. A short time later, I called back and asked to speak to the manager. Talked about the situation with the medication and being pressured to move my appointment to an earlier time when they know my situation. The manager honestly seemed like she couldn't have cared less about me as a person, patient, and potential income source if she had tried. I called and talked to her multiple times trying to get the medication situation sorted out so I could handle going in and eventually I found out that the doctor on duty the previous day, Dr. Kim, "never" writes any scripts for anyone unless she's personally seen the patient in question so that's why I was not given the medication I was promised. I ended up having a huge panic attack and canceled my appointment. I feel like my needs as someone with anxiety, PTSD, and an alternative sleep schedule were not valued at all and that if they're going to let a random doctor just decide not to provide enough anxiety medication to help a patient through the night before and day of a terrifying procedure then they shouldn't say they offer oral sedation. I have contacted their parent company, Smile Generation, with my complaint but it's been 3 weeks now with no response from them. I don't know if/when they will respond but there's honestly nothing that would ever make me go to the Fort Collins office for any reason after my experience there.

My husband and I have been going to get our teeth cleaned and various dental procedures for five…read moreyears. I recently had a cleaning scheduled and was running late due to an emergency phone call I got from my husband that he was at the hospital with his Dad and that he was looking at having his foot amputated. My appointment was scheduled for 11:am I phoned them at 11:14 and that I can be there in 10 minutes. They told me that I would have to be there by 11:15 or my appointment would be canceled with a $50 cancellation fee. The office manager Kimberly, said she understands people have things come up but couldn't schedule another appointment unless I paid the $50 feet. But I didn't cancel I was running late. I've never missed or even late for an appointment. Will never go back again!

Worst Customer service ever! After being on hold for 9 minutes the receptionist comes back and says…read morethey can't help me since the computer tells her there is an outstanding balance on my account from THREE years ago, but could not tell me what it was for or for which of my four family members it was for. My account with my Insurence company shows everything has been paid!

The absolute best experience ever with an Oral surgeon. Checking in was a breeze and most all…read morepaperwork was completed in advance. Check out was just as easy. Everything was carefully explained and performed as promised. Both Dr. Auble and his chairside team explained in detail what they were going to do before they did it and made sure I understood and was comfortable. They continued this through my whole procedure. I even got a call from Dr. Auble later in the evening to make sure I was doing well and had no issues or complications. Can't get any better than that!!!

This place is weird. Dr Auble is okay, but his assistants are strange. I have no idea if any of the…read moreassistants have any medical or dental training. They are manipulative, condescending, ignorant, and they lie. I had two very bizarre experiences and I am not going back. I will need to find another oral surgeon because the work I need is not complete. I feel traumatized.

I have seen Dr. Hunter for over 5 years. She has been very careful to listen to what I need and…read morewant and has adjusted my treatments to meet my wishes. She has always treated me with respect. She is very careful to make sure that her work is both aesthetically and functionally superb. She explains the reasons behind her recommendations. I have had many times when there was nothing needed but a cleaning and a time when I was having pain and needed a specialist. In all cases, she was friendly and professional and treated me like a friend. I trust her judgement and respect her professionalism.

Dr. Radtke was literally the most expensive dental check up I have ever had in my life. She maxed…read moreout my family's dental X-rays for the year, charged over $100 for "fluoride varnish" that was not covered by my insurance and she just comes off as fake, intense, aggressive & financially motivated. If you want to pay over $600 for a dental cleaning and X-rays, this is the place to go. They also demand a copay before you leave. You can't possibly wait to see what your insurance will cover first and then pay the approved amount...they want as much money as they can get from you up front.

Horrible experiene.Went to them last month with terrible dental pain.They x-rayed and said I needed…read morethe tooth pulled.They handed me a piece of paper and said I need to go to an oral surgeon for $750.00 to have the tooth pulled.They did NOTHING to help me with pain.I paid them $475.00 for their dental plan which was supposed to cover Dental exam ,cleaning and x-rays. I went to another dentist that day and they pulled my tooth.I made an appointment with Shores to have my teeth cleaned on 11-14-25.They told me I needed a deep cleaning and unless I paid more than the $475.00 ,they wouldn't clean my teeth because they could lose their license.They said I could talk to the office manager but she's not available . This was a wonderful dental practice when Dr Siegmund was there.He never let a suffer.This practice cares about money.

I broke a tooth in half from clenching my jaw so hard. My family has been going through a super…read morestressful time. They saw me the very next day and rebuilt my tooth. They also listened to me, genuinely cared, and went out of their way to be attentive and kind. They didn't just rush me out of there. There are some very fragile moments in your life when someone doing something like that for you means more than it normally would. I can't recommend them more strongly because they aren't just good at what they do but also good human beings. Thank you Shores.

I decided to change dentists because I was tiring of the long drive to my previous practice. I…read morecame in to get a consultation, because I'd had a tooth removed and was looking at huge charges to have an implant. I received a very thorough exam, and was told I could wait to decide if such an expensive procedure was necessary at this time. I liked feeling more in charge of my care. Subsequent visits have been very stress-free; the staff is very friendly and are always ready to help with whatever I need for my care. I was able to get my sleep apnea oral device fitted here as well.

This office misled me and attempted to over-treat my dental care…read more I scheduled my first-ever appointment here in December after about a year away from the dentist due to a busy schedule and wanting to change providers. During my visit, imaging was taken and the dentist told me I had "several spots of concern," including multiple cavities, one supposedly close to needing a root canal. This was shocking, as I've only ever had two fillings many years ago and have never had ongoing dental issues. Panicked, I scheduled three separate filling appointments, totaling $1,282, with insurance covering $985.60 and leaving me to pay $296.40. In January, after turning 26 and transitioning to my own insurance for the first time, I was given a new estimate with a base total of $2,321, insurance covering $1,500, and my out-of-pocket cost jumping to $821. When I questioned the drastic increase in the base cost, I was brushed off with vague explanations about "complex insurance fee schedules." Something felt very wrong. I canceled two of the three appointments and sought a second opinion from a completely different dentist without sharing any information about my previous visit. They took new imaging and told me I had only one tooth with small areas of decay, nowhere near requiring a root canal. I had the filling done on February 11th and paid $51 total. I went from being told I had "several serious issues" to having one minor cavity. I am deeply concerned by the misinformation I was given, especially considering the extreme cost discrepancies and the fear-based approach used. Dental anxiety is real, and patients trust providers not to exploit it. This experience was upsetting, disappointing, and has completely eroded my trust in this office.

I don't often write reviews, but I feel it is necessary to express my heartfelt gratitude for the…read moreamazing care I received today. I had to bring my infant son with me & not only were they attentive to me, but him as well. Dr. Kayla & her tech are very knowledgeable, kind & absolute rockstars! My daughter is a patient of Dr. Kayla as well & is excited to see her for her next cleaning. The office manager Alondra & front desk assistant had such great attitudes & were so so helpful. I avoided the dentist for many years because of the overall anxiety it brings, but they make me feel cared for & I know my family & I are in great hands. Thank you to the staff of Dentists of Greeley for getting me out of pain & for getting my smile back :)

I cannot recommend Dr. Chavet and her entire team enough! From the second you walk in, you're…read moregreeted with smiles and a noticeable degree of attention to detail. My new patient appointment was thorough, from the high-tech equipment used in the office to the time Dr. Chavet took to understand and talk through concerns, I feel completely at ease that no issue will go untreated. I am very confident that my dental care is in good hands here at Dentists of Greeley. I'll be recommending Dentists of Greeley to all of my family, friends, and even random strangers on the street.

My wife had to have all 4 of her impacted wisdom teeth extracted with sedation. I was extremely…read morenervous as was my wife, the staff was all super kind. Dr. Gresehover is PHENOMENAL. He was fun and witty but also made sure we were well educated on post operative care and the overall procedure. Come the day of procedure, the staff came and gave me updates throughout my wife's procedure letting me know she was ok and responding well to the sedation. They even gave her a water bottle with no straw! (Thank god cause we only own a hydroflask and straws are a no no) and a free 16 oz smoothie. I mean could this place get any better? It does! She later had dry socket on the weekend when the office is closed and Dr. Gresehover responded right away and saw her immediately to apply medication to help with pain.

The two stars are entirely for the dental assistant. Dr Reynolds himself gets as many negative…read morestars as possible, as does the scheduling staff. I was experiencing intense dental pain the likes I'd never experienced before so my spouse called on October 9th to try to get me in because we figured it was my wisdom teeth and we were told that they would be flexible about the sedation they'd require (I am EXTREMELY phobic of IVs and just the thought of being awake while one is inserted makes my heart race). The scheduling person said "next Thursday," which we assumed meant the 17th. Called on the 16th to make sure the x-rays we sent in went through and to ask a couple questions. The appointment was actually for "Thursday the 23rd." If you look at your calendar, October 2019 didn't have a Thursday the 23rd. After a lot of confusion, we were able to figure out it was for Wednesday the 23rd. And they changed the time on me too, making it over two hours earlier than I was originally told. I've only been to one dentist before this and it was a complete nightmare so I was very anxious, bordering on panic, but the dental assistant who we talked to for quite a long time really made me feel better. She was incredibly reassuring and laid all of my fears to rest. Even their little informational video you have to watch didn't scare me off because she just made me feel so much better. I was ready to schedule. Then Dr. Reynolds walked in and emotionally kicked me in the stomach. They don't do "breathe downs" in office, wouldn't answer when I asked why, wouldn't explain why I "need" an IV beyond the "position" of my teeth. He said they could do a "breathe down" at the hospital but he made it very clear he wouldn't be happy to do it. I was told that they could give me Valium to calm me down for the IV insertion and when I said Valium hasn't helped me AT ALL in the past, he just shut down the option without even asking if anything else has a history of helping. He just really made me feel like he thought I was a bothersome child and that he was trying to dictate how to handle my health and my body. Edit to Add: Dr. Reynolds asked to put a tourniquet on me to look at the veins in my forearms (this was before I realized he was talking about doing this with me fully aware) because I have a medical condition that makes having needles in my joints/hands extremely problematic. He put the band right across the middle of my elbow joints, even after I explained that having my joints messed with causes me excruciating pain. People who know about such things have told me that's definitely not where you're ever supposed to tie off to get veins to pop because joints cannot compress properly. It was extremely painful while he was doing it but I gritted my teeth to get through it because the rest of the awfulness hadn't happened yet. I experienced numbness and pain in my arms and hands for the next 36 hours due to this. [end of edit] I did not finish the consultation and left in tears. My dad also had a negative experience with Dr. Reynolds in July but I was hopeful that his experience was a fluke. Apparently, it was not because the things he said about Dr. Reynolds' attitude was exactly how I was treated as well. Do not recommend if you have anxiety or don't like being treated like an ignorant child.