I just want to start off by saying Green is the best service center I have ever been to. Victor and Brook always go above and beyond to make sure everything goes smooth. Big thanks to the whole team at green for the wonderful service!!! If I could give 10 stars I would. read more

Went to purchase a used car we had been talking to the salesperson about for a week. The list price had gone up $500 during that week, and they were unwilling to budge on price at all because it had only been on the lot for 9 days (but they never took care of the open recall we had talked to them about during those 9 days). So I went to another dealer got a newer, certified car that had been on their lot for 1 day at a discounted price! Don't waste your time going to Green. read more

horrible service management is terrible makes you feel harassed when talking drove 7 hours to get treated like this is took 500 dollars on down payment and the pictures where not even close to the in person listed it is great condition and rust and dents and a messed up bumper. read more

I worked with ken miller , great guy ez going I bought a 2008 corvette it had a shifting issue and ken and green chevy took care of the problem right away. I will be looking at getting another car from them ask for ken miller , you will be happy you worked with him on any deals bought the car on 2-10-24 read more

What a great experience I had taking my car for service. Very professional staff!! I will be taking my car there going forward.

Commercial says they will buy your used car....ONLY if they want it. I even bought the car FROM them

We just bought our first car from Green Chevrolet and it was a very pleasant experience. Jesus was the face of Green auto for us. He was very helpful and up beat from our 1st contact through the final signature. As he was just promoted, he had to hand us over to Francisco for the final closing of the sale. Francisco did a great job answering all of our questions and made sure we knew what was going on during the process. As we were waiting to sign the papers, the staff checked in on us to make sure we did not need anything while we were waiting. The staff made us feel very welcome. I wish I would have gotten more names, but we had fun with several members of the sales staff. Definitely not my normal car buying experience!!! Kudos to the management team. read more

I trust Rex at Green Chevrolet to help me find the just-right car and so far, they've done an excellent job with the purchase two company vehicles (Ford Transit Vans), the lease of a company car (traverse), and my wife's car, an Acura MDX! Obviously, this is more than just a Chevy/Cadillac dealership! They take the time to find the best solution at the best price. Their customer service is the best I've experienced ANYWHERE. And I've lived all over the country. read more

I went in for an oil change. The lady at the counter upsold me to get my brakes done. I went for it, because I knew that they were old. After I get my vehicle back (and a very expensive bill) I have 1 more warning light then I went in with. They broke my tire sensors. Now my front passenger and back passenger tire sensors don't register anything. Thanks for nothing. I'll be avoiding this particular place in the future. read more

Very unethical practice being done at Green in East Moline, IL. This past week I took my vehicle in to have 2 tires repaired. (Sitting 2+hours) When it was done, it was explained to me that NOW I have 2 problems to worry about. (Right upper control arm loose, & power steering line is leaking. Oh Yay! Costing us close to $1,200.00! Wait, what! I went in for 2 tires to be repaired & I come out with this. Now, that I am home, I see my airbag warning light come on. We have never had a problem with this at all. Noticed that the airbag area cover on our steering wheel is loose. It has never been like that & was not like that when I left home that morning. Seems a bit fishy! Called husband and explained what was happening, & called Green. Explained to them what I noticed & never had a problem before. The service manager said to bring it back to have a scan done, so here I go again. The had the vehicle up on the hoist & were scanning get it. Mechanic explained to me that the coil in the steering wheel is loose which caused the light to come on. Gets better, the old mechanic explained to me that we drive it too much & that's why it went out. WTF! Isn't that the reason why you buy a vehicle, is to drive it & not have it sit as a lawn ornament! We had to take our vehicle to our own mechanic & he explained he NEVER notice the aitbag warning light on or that the airbag cover being loose on the steering wheel. He was also confused on why Green would pull a dirty trick to get more money out of people. Very sad Green, very sad! read more

The service department is only concerned with maximizing the amount of money to be separated from a person with car troubles. Whatever you do, don't have your vehicle towed there, they'll sit on it for a week or more and charge you big money to tell you it will be bigger money to get it fixed, and this is if you are a long term customer, imagine if you aren't. read more

Everything worked out the best I could have expected. When I arrived the vehicle I stopped to look at was sent out on an overnight test drive so I figured I was either not going to be buying a Suburban or have to settle for my 2nd choice. That night while at home I received an email from John Robinson saying that the 1st choice Suburban had been returned to the lot as the other driver couldn't make up his mind. I let John know I would be back the next day and would like to look at the 1st choice. Long story short I am now driving the Suburban that I wanted in the beginning. Thanks John for helping me make that happen. read more

I Purchased a 1993 Chevrolet Corvette 4oth Anniversary from Julie, When I looked at the car I was informed everything worked, Buying the car at the end of the Winter was going to limit me as far as driving the Vehicle. I then discovered at idle the temp gauge was going to almost in the red, they did offer to look at the Vehicle, the response I got from Service and Julie was very poor. I know the car is a 1993 but when your told the car is perfect and everything works you would hope to think so. I paid prime dollar for the car, now I will encounter an expense on my own. As far as a return Customer, I'm DONE read more

Thursday I enquired about your KBB cash offer from your site. I spoke to a lady let her know I wanted to sell my car and that I already purchased a new car. She made a apt with me to bring in my car title and keys on Saturday to redeem my KBB INSTANT CASH OFFER. My apt was for Saturday at 1pm I got there at 1pm with keys, title, and car cleaned out. Your rep Joe Kula looked over my car and came back with his offer. I asked him what made it go down by 400.00 he explained and I understood then he told me maybe I should just sell it out right or take it to a different dealer. I told him no I just want to get rid of it and I was ok with his offer. He then explained that nobody is available on Saturdays to do KBB offers. So I asked him then why did your rep schedule me to come in Sat at 1 when she knew I was coming from Iowa and had to get a sitter and someone to follow me over to bring me back. He said he didn't know why she did that. He said well ill go see what I can do. And left. I waited after 10 min I made a post on my Facebook page saying that I was frustrated that I had a apt to do all this then I get there and the man tells me that nobody was in on a Saturday to cut checks. So I wait he comes back and very rude say so do you want to sell your car or not? I said yes! Then he puts a paper with my Facebook post on it in my face and says Well this isn't gonna help you any and I'm trying to do you a favor! I explained to him why I was frustrated and why I made the post. He was extremely rude and aggressive towards me a single women alone. I felt very attacked! He walked away 10 mins later another man came over and had the check. I also explained to him my frustration. Why make me a apt tell me to bring my keys title and a copy of KBB offer if nobody can do that on a Saturday. Also how are you doing me a favor by providing me a service you offer? Nowhere on your site or the KBB link did it say this was only available Mon-fri. I'm not sure if I was treated so poorly because I wasn't purchasing a car from you or what. I have never been treated so poorly by someone who works for such a big named company. But I now know where I will never purchase a car from! How I was treated today in your place of business was horrible. That's no way to treat any customer let alone a single women! read more

Excellent service! This was by far one of my best vehicle buying experiences ever. As a previous floor manager of a dealership I expect a lot and my expectations were exceeded. I made a long distance purchase of a lightly used Chevy Tahoe after seeing it on their website and I couldn't be happier. The sales person I worked with (Kyle) was willing to take many pictures for me including the under carriage of the vehicle and was sure to point out the smallest of scratches or issues. I live almost 2k miles away from this dealership so detail was very important to me. Kyle was very prompt in returning my emails and provided excellent service. Upon receiving my vehicle I noticed there was an issue with a rear door lock not working 100% of the time. There was also a faint buzz coming from the rear radio control unit intermittently. These issues would be very easy to miss upon inspection unless you drive the vehicle every day as they both occurred intermittently. I contacted Kyle to see what they could do for me. His sales manager was quick to send out both parts I needed at no cost to me even though the vehicle was sold as is. They really stand behind their sales and next time I buy a vehicle they will be my first stop without a doubt. There was no hassle in negotiating price. I told them what I was willing to pay and they told me their bottom line and we made it happen. Buying a vehicle long distance can be inconvenient but they made it very quick and easy. Communication was excellent and prompt. Thanks for making my buying experience easy and hassle free! read more