Well I went to wash my car on Friday and the car wash was closed for good so I'm looking for a new…read morecar wash I took my car to emerald oasis for 5 years

This is my favorite local car wash station! I have been coming here for years!…read more Even with the inflation our country has, the price is still low, starting at $8 a wash! What makes this place so great is that the wash actually cleans your vehicle and your roof is scrubbed not just sprayed. Washing my vehicle is a necessity and Emerald Oasis makes it easy! They have the vibrating mat cleaner, towels and spray to clean/detail the inside! Regardless of the season they are always open and the staff are friendly!

Peobably the worst car washed I have been too…read more We just got a basic package where they vacuum,wash the car and was it, then wipe down the inside. We waited over an hour and a half for them to finish. Once they finished they had missed wiping down alot and left obvious dirty spots and didnt even wipe stereo off which was left dusty. Then you are suppose to get a smell good for the car and they had never have us that either. Our experience here was very bad and I will not take my car here again for it was a waste of my money.

The worst attempt at a detail ever. Didn't even wipe down the entire inside. windows still smudged…read moreand dirty. Dirt and debris in console, cupholders, glovebox etc. Mats were never cleaned. white residue on carpets after they dried. storage compartments in back were never cleaned. carpets still dirty. Absolutely do not recommend! Wasted my money

I have gone here few times now. We have commercial vehicles that have to be inspected and they are…read morealways very friendly and do a great job on our cabs. I have never had to wait very long and they won't do extra stuff without asking first. I was very happy with the detailing they did and it didn't take long. They cleaned outside and inside and left it so clean it looked new! I'm very happy with them and I highly recommend them.

Quality of service was sub par. Paid $100 for an "auto detail" and only received a carpet and…read moreupholstery cleaning, then only upon request was the dash detail shined. According to the gentleman behind the counter, it was $50 for the upholstery and $10 for each various surcharge for whatever that means. I guess those surcharges were for the smoke breaks and phone time over the two hours it took for them to do all of this. In all reality, I was watching the clock the whole time.. they got done with the interior upholstery in about 45 minutes then kind of shuffled around for another hour and fifteen. Should have only been charged for an upholstery cleaning.

Paid for a basic wash. $10 something after military discount. The quality of the wash felt like I…read morelet my kids wash the car. And the vacuums?? Well, have you ever heard the joke about wives after getting married?.. these vacuums suck less than that. I checked out three vacuums, trying to find one that could do its job. I just wish I could find a car wash like the one I had in Indiana(Drive & Shine). They had a team of teens set up to vacuum, wipe down, glass clean, tire shine, and more, all along a quick conveyor belt. In and out in under 3 minutes. Totally an amazing service and they do amazingly well. Free with the membership for that car wash too. Totally and completely worth every penny. This car wash? I get none of that unless I pay a lot more, and/or do it myself. So, I'll keep doing it myself. Sucks to be this business model!

Jake, who stated he was a manager, was very argumentative. I explained to him that my car was not…read moreclean and asked if I could go through the car wash again. He initially told me no. I explained that my membership was unlimited, but he argued that it was not. I then asked him to run my tags, and after doing so, it showed that I was allowed to go through the car wash again.

Took my money and nozzle didn't work. No pressure to get rid of road grime. 0/10 will not be…read morereturning.

Took all my money off my card no number to call don't recommend using card maybe cash but I won't…read morebe back here

They have two lanes - one for members and one for non-members. If you pull into the non member…read morelane, pack a lunch, you'll be there for a while. They do all the membership stuff at the lane, so if you are stuck behind someone whose getting a membership, you have to wait forever for them to finish. Tried to get my car washed today, got stuck behind a car that had membership questions. Sat there for 12 minutes before I got out of my car and told the customer service guy I wanted to leave (I could not back out because there were cars behind me). Rather than open the gate and have the customer pull inside, the customer service rep continued to do the admin stuff right there. 16 minutes before I was able to leave. Note to the business manager: You have enough room to allow customers who want memberships to pull inside so the lane is not blocked. Suggest you do that rather than hold non-members who just want to get a car wash hostage. You lost two customers and two cars today (my wife and I). Plenty of other car washes available in Jacksonville. Do better.

Long story short: Their car wash broke my drivers side mirror assembly almost $400 to replace…read more After jerking me around for over three months they finally tell me they will not honor my claim. Detailed story: I went through this car wash in late April. When I exited it was apparent that my driver side mirror assembly was broken. I immediately went inside and spoke with the leadership. The local manager and the district manager were both on site. The district manager thought I was someone else who has also had their mirror damaged. An employee said that damage to vehicles was not uncommon. When it was explained that the damage had just happened. I was told to fill out a form and that I would need two quotes for them to pay for the repair. I did and within the week I had the quotes delivered to the local manager. At that time I was told it averaged about two weeks to receive a check. However they recently began mailing them to the car wash instead of the vehicle owners so it may take longer. A two weeks later I go to the car wash to ask about the status of my claim. The manager is called as there was none on site. I am told that the delay was due to the district manager being on vacation. And that my claim was waiting on him to return so that he could submit it. I return the next week and am told that it was submitted and I should have the check in about two weeks. I returned in two weeks to ask about my claim. The district manager was there and tells me that I actually need to submit three quotes. And that my claim was never submitted. I reminded him that he was there with the local manager when I was told two quotes. And if that was the case why was I not notified of this weeks ago. His response was the standard apology and that he thought the local manager had let me know. A few days later I received a phone call from the local manager letting me know that because my vehicle is older than ten years they would not be honoring my claim. According to your website "if damages exceed $1000, 2 estimates are needed" It cost almost $400 to replace my mirror assembly. Beware of this place. This location is not in the BBB but then all of the Whistle Express car washes that are, are rated F.

Ate my money and wouldn't run the water, as well as doesn't take card, says signals are busy.read more

From the owner: Green Clean Auto Spa is your eco-friendly alternative to express car washing. We recycle our water…read moreand our chemical products are top of the line, completely bio-degradable, and will make your car shine! Come by today and check out our exclusive Spartan Shield paint technology system that will give you the ultimate protection.