Friendly staff awesome customer service and the service is unmatched like no other there are no…read moreextremely long wait times and the technicians are very meticulous about what they do. I am very pleased with the service I received there.

Services are good for the most part which could be better due to times when there is some…read moreoccasional interior excessive oil use and dirt that is reachable with a little more intentional effort. Please at least get a keurig considering y'all have a coffee machine in the customer waiting room but no coffee products and an outdated vending machine. This is all.

Our car broke down after we vacuumed it out. The Staff gave us water and offered us A/C for my wife…read moreand kids while we waited. They checked up on us frequently Thank you Green Clean! God bless you

I must say I am a fan of this chain. The employees here are friendly and energetic as if they…read morereally love their job. I am not sure if this is the energy they learn to give in training, but I love it. This location itself is a bit smaller than the others I have visited, the but the quality of the wash and the availability ... never a wait in line is on point. I opted to purchase the monthly plan, since I love to wash my cars quite often. I did the math, paying $7 a week maybe more at times. It just seems like a no brainer to purchase the monthly plan for $17.99 with no strings attached and you can cancel and reactive at any time. I recommend you check out this wash if you are in the area. You can get a single wash or opt to subscribe to the monthly wash and you are billed automatically. And this membership is good at all locations. I love it. The vacuums are the best too! You have two hose options... for those heavy duty cleanings and one for those hard to reach places. Inside, I believe you can purchase other car care needs such as air freshners and tire cleaner. Great job with this chain! Have fun and enjoy life :)

This is for the Riptide car wash on Jefferson across from Deer Park elementary school. I want to…read moregive a shout out to all the professionals that work there that I have dealt with over the past several months. The manager Paul, to "Make", K-ski (sorry I couldn't get your name right) Isaiah, and all the others that helped make my car look as good as possible. It's a great place, with nice people and lots of features, unlimited vacuuming, window cleaner, lots of towels, car mat cleaner, high pressure air to get all the stuff out of the cracks, as well as a air pump. And lots of smiles handing out air fresheners. It's not always the easiest to get in and out of during rush hour but other than that this is an awesome place and a good deal for the money. Thanks!

This review is for the Riptide located at 11602 Jefferson Avenue in Newport News, VA. I'm a repeat…read morecustomer at this location, however, today's visit resulted in my car being damaged. While going through the wash, my tire sensor alarm went off noting air loss. When I came out of the wash, my tire was flat and the valve stem was torn off with damage to my tire. I asked to speak to the manager. "Mark" returned and stated "that's not factory." Not sure what that meant, but "factory" terms have nothing to do with my tire being damaged while going through the wash. This visit cost me a tow and a new tire repair. The staff showed no concern for the damages caused by their establishment. They did not offer any resolution or assistance. I will not be returning. Disappointing business and poor customer service.

They damaged my car, and because it's more than 8 years old they do not feel obligated to fix it…read more What difference does the age of car matter. Damage is damage...Of course I won't ever use them again

I have a membership for two of our family vehicles. The price point for the memberships is great…read morecompared to buying supplies individually. Each time we go there are always plenty of supplies and the friendly staff is there if there should you need to request anything. Wesley always has a smile on his face. Nate is conscientious of good customer service and is wanting to know if there is anything that can be improved upon. Everything you need in one stop to keep a clean vehicle!

My wife and I took a rental car all the way from San Diego, CA to Norfolk, VA. And you know what…read morethat means? Tons of bugs on the car! On our way through the auto wash, we got a good deal on the basic wash that included many quality wash options. As we were going to their free vacuuming service, one of the employees, Kenneth, noticed that all the bugs wasn't off. His exact words were "Rental or your personal vehicle, we will take care of you." I cannot be more thankful for that customer service as we got a free rerun through the wash. Gabe was also a very kind employee that made us feel welcome. I will always take my cars here!

I normally get my car hand washed but the line has been very long and seeing pollen on my car…read moreweekly is becoming a huge pet peeve of mine... Not sure if you can relate, but I feel good when my car is sparkling and my tires are shining! I decided to try this automatic car wash service that is close to my home. Although it was my very first time using this business I decided to sign up for the monthly membership which includes unlimited car washes with wax, rain x and all the Bells and whistles foe the low low price of $40 a month. I figured I love having a clean car. Spring has sprung! Let me give it a shot. I already knew from the beginning that I wouldn't care for the fact that I would have to vacuum my own car after going thru the car wash machine but figured eventually I would bring my 11 year old son and have him earn his keep To my surprise this place was pretty packed BUT the line does move quickly. I get in line. Purchase my membership with attending and inch my way into the automated. We wash. I double check to ensure all my windows are closed. The next attendant guides me onto the ramp and asks me to put my car in neutral. Lights, camera and action! I see neon flashing lights and soapy suds cover my windshield. I hear thumps on and around my car and I realize it's the spinning brushes and rags hitting my car to get the dirt off. Less than 3 minutes I am out and guided by another attendant to park into a parking spot that has a vacuum and wash cloths to dry off my car I hop out and vacuum my car. Be careful. Those suckers are no joke. They will literally pick up everything so make sure that you check your car before vacuuming. Overall I did still see some dirt and weird streaks on my car that I had to work really hard to buff out.. they were so deeply embedded that I thought they might have been scratches. I think there should be more products by vacuum area such as hand sanitizer, air freshening spray, armor all for the dashboard and window spray that is of better quality. This is just my personal opinion. Unsure if I will go again during this month's membership but I will definitely not renew. I can see this an a Emergancy car wash but definitely not the quality I am accustomed to.

I've had a monthly membership here for quite a while and have always been happy with it. The staff…read moreis friendly, the wash does a good job, and the location is super convenient. They have all the basics you'd expect, self-service vacuums, hand drying, and every now and then they'll even put out free air fresheners for customers. It's not a flashy place, but it's consistent, affordable, and the employees always greet you with a smile and a wave back at you when you come through. I've never had any complaints and plan to keep coming back.

The most recent time (this past weekend) I was at this location I had forgotten my phone at home…read more The employee who helped me was friendly, extremely patient, and very helpful. There were other cars pulling up and there was an issue with the payment system but he was unphased and got the situation straightened out. I appreciate him a bunch for his help! I also appreciate that they have a power washer which they use to get extra dirt and grime off of the car before it goes through the wash. The mobile app is easy to use for the most part and I think the price is reasonable if you do storm club.

-Another brush car wash. -cleans as expected…read more -pricing is as expected and they offer membership. -you have to speak to a staff to pay so be prepared for the membership speech.

Great quality of service! The handsome and friendly attendant Myles was very courteous! Big bang…read morefor my bucks with the monthly pass. Love the multiple vacuums to clean out my car.

I don't know what they have in their water, but it must be Holy Water! They took my car from 0 to…read more1000000 quick! The wait wasn't long, but I know after this review it will be. I went on a weekday and was in and out in under an hour. They HAND WASH & DRY your car. They even cleaned and sanitized the inside. It was only $26 for the inside and out! They have monthly subscriptions, and if I lived closer I would totally take advantage. I went a few weeks back and my car still looks clean! 1000000/10 recommend

Worst experience for getting a vehicle cleaned. Broke things off the car and stole my 511 alien…read morepatch that's been in the same spot for 4 years. my boyfriend was surprising me for my birthday. Shame on this probably scam compan.