Penny there is the sweetest helps me with everything. Just good suggestions and is very cleanread more

Usually I can go to this laundry mat, get my clothes done, and get assistance if I need help…read more In-N-Out no problems. Today which is Thursday, April 24 I show up at 8:45pm to start to good size baskets of laundry. There's a sign on their door that says 9:45 pm is the last load that can be started so I feel good. I bring in my basket and my laundry soap drop that off. Go out get my other basket and come back in. Then the attendant tells me that they're closed. So I had to take out my basket and put it in the car. Then come back and get my other basket and put it in the car. Why they're closed at 8:45pm I don't know. It's really disappointing.

They do not clean certain items. Unfortunately, you don't find out about the items until they're…read morerefused by their personnel. This ad as well as this company lacks integrity.

We've used American Cleaners for years. They are wonderful. Reasonably priced, highly professional,…read moreand on a few occasions accommodated a rush service for us. Betty and the staff are wonderful, professional, and always joyful. Drive through service is so convenient. We've never had a better dry cleaning company.

Got my stains out completely, and Cheap! They were a day…read morelate but I was not in a rush.

Excellent tailor who did a lot of garments for us in one week. This was quite faster than any place…read morewe've tried since moving here last fall.

I dropped my clothes off on Monday at 8am and was told they would be ready on Tuesday by 5. Then…read morethey weren't ready and was told they would be ready Wednesday by 5. It is now Wednesday at 5 and they are not open even though they say they are open until 7. No sign on the door anywhere to say they are closed. I needed these clothes by Thursday 8am for work and now I am without my clothes. I brought them within plenty of time. I will not be using this company ever again.

Good as any cleaners in town. Lose for us and we haven't had any issues. I would recommend.read more

I had a nearly impossible request... but I asked for it anyway. Not only did American Cleaners in…read moreOKC take it on, they absolutely crushed it! I was blown away by both the quality of their work and the cost associated, truly outstanding service all around! I can't recommend American Cleaners enough! When you need something cleaned, think of American Cleaners

I have been a customer for over 3 years now, and I have been very pleased with the quality of the…read moreservice they provide and their customer service is quite impressive,,, I would like to give a special "shout out to""COURTNEY" who works at the front desk,,, I appreciate her positive attitude, her efficiency in carrying out her work.along with Her dedication in making sure my special requests for certain items are marked and communicated to the staff who carries out the actual cleaning...this is immensely appreciated, and it is one of the reasons I continue to give my patronage to this establishment. About 2 months ago I had shoulder surgery , and I couldn't drive for about four weeks. About 3 weeks post surgery, I received a call from "COURTNEY" ,because she was concerned that I hadn't come to the cleaners in a while and she knew that was not normal for me.. I explained to her that I had shoulder surgery, which left me unable to drive for 4 weeks. I could tell that she was sincere and truly cared about me. I thought that receiving this kind of call was so unexpected, but I was certainly grateful, for her concern about my welfare. Receiving her call, made a big impression on me..... I thought to myself, this person, who wasn't a close friend or relative , took the time and made the effort to pick up the phone, and make a call to check on me. In my book, to actually receive a phone call instead of a text message ... Is absolutely wonderful. I would highly recommend this cleaners to anyone who is looking for QUALITY SERVICE, , and EMPLOYEES WHO ARE CARING AND KIND TO THEIR CUSTOMERS!!

Great prices-friendly staff-clean environment-close to other businesses - awesome jobread more

Good quality, good service & good prices. Highly recommend them. Drive through is availableread more

I would like to say thank you for your great kindness and for getting the dingy white stains out of…read morethe white shirt I brought in along with a pair of slacks, jacket, and handkerchief. I am laying my long life partner to rest and the owner waived the fee. They are very genuine there and I will be sending people to you. You don't find many business owners who are willing to do that. Excellent job on the way everything looked. Sincerely, Lori Cook

We were in town for a Rodeo and looked for someplace that did fluff and fold. This location came up…read moreupon arrival. They do not use fluff and fold. It is a dry cleaners. The man was very kind to give us recommendations for other places.

I sold my house due to the crazy sellers market and I moved in with my boyfriend out in BFE…read moreOklahoma. He has no washer and dryer and we split laundering duties. I have no time to sit in a laundromat so I was lucky enough to find this place. When I dropped off my clothes early in the morning on April 6, I met the man who claim to be owner of the business. He was really nice and super professional. He gave me the lowdown on how the process works and the plan was for me to pick up my wash and fold clothes on April 7. When I left, I had such good feelings that I was going to give this place five stars however, I didn't realize my experience would be completely different when I picked up my clothes. I was behind a customer and I realize it's quitting time and may be a little busy but the woman who looked like she was in charge was completely rude. My clothes were ready and in bags but I couldn't see my laundry bag and I asked about it. She totally ignored me and talked to her employee about me and in front of me. I asked her what the proper procedure was and she ignored me again. I kept trying to converse with her but again she ignored me???? I took a shower that morning and I'm generally pretty smiley sooo idk what her issue was! When it's my turn for laundry services, I will try them one more time and I hope I am changing this rating to five stars next time

This is the only negative review I've ever written about a business on Yelp (i.e. Don't scroll past…read morethis thinking, "This is just another 'Karen'"). Generally, I let things go or give a business the benefit of the doubt...especially local ones. However, this dry cleaner has the worst customer service of any business with which I've interacted. The last straw was their rudeness with my wife who inquired about a missing item for me. She has used this place for over 20 years. In short, they lost a suit of mine. No big deal generally...it happens. This negative review isn't about losing the suit, but rather, their response. There had been a few instances with them where I was missing a shirt when I got home, but I simply showed up the next day, and they found it. They haven't found the suit, have refused to acknowledged that it happened, or that it's even possible that it could have happened. Instead, they insist that their ticket shows that I picked up the proper number of items, so that means I got it (as if a ticket proves that an item was actually received). Like many people, I generally pay what they tell me, and put the hangers of clothes in my car without taking inventory of all items as present. So, I didn't notice the suit was missing until 3 days after pickup. I immediately let them know It was missing from the items I picked up...they couldn't find it. I gave them weeks thinking it would turn up somehow or that maybe someone else got it by accident and would return it; mistakes happen. I checked in a few times over a 6 week or so period. I was never rude nor ever demanded they compensate me for it. I asked the owner to call at one point ...that never happened. When I came back the last time to follow up, a lady (who has waited on me for years) rudely said, "I was told you found it." When I pointed out that I clearly hadn't found it she just stared...I said I supposed the answer is, they hadn't found it either; she just responded rudely with, "No." Never once did they say something during any interaction such as, "I'm so sorry you can't find your suit." Or "we don't think we lost it, but let us reimburse you for the cleaning cost you paid at least." Instead it's simply been...this ticket shows you paid for the right number of items, so you got it (the same lady rudely reiterated this to my wife who asked about it a few weeks ago...my wife was told that I got it or I got someone else's suit that I need to bring back). Again...their position is that the ticket shows I paid for X number of items, so I got those items because they count them. By the way, the ticket isn't even correct. One of the items I actually did get, an long overcoat, is listed as something else. I am baffled as to why they would insist they are infallible in this regard and have decided to treat a long-term customer so unprofessionally. Guys...I don't carry dry cleaning around with me into places besides my house. I have an attached garage. If I lost it, it would have been somewhere between my garage and my closet...or someone broke into my house and stole just that one particular suit; Or, perhaps it could be...that I never received it. In any case, my family has moved on to another dry cleaner that has been great so far. Use this cleaner at your own hazard...be sure to always check your items before leaving...don't expect pleasant service if you have an issue. I hope this review saves someone else from dissatisfaction. Highly disappointing service Fashion Cleaners.