Best customer service on the planet! John the night manager is awesome and goes above and beyond…read morefor his customers.... Even when the customers do silly things like send their non smoking pot friends in to get an order

this place doesn't stand by their products. Bought five vapes and 2 didnt work, they will not stand…read moreby products they sell. beware of this place

I want to start out by saying that Zips Cannabis couldn't have picked a better spot to relocate to…read more If you are looking at the store and turn to your left you'd have Frugals, around the left corner is Natural Nails and Up In Smoke. Now if you were to look around and just walk around the corner you would find yourself at Pole Position Sports Bar A.K.A Foxy's strip club. They are right in the middle prime spot to get all of the business!! Zips always has an incredible selection of products. Oils, Gummies, Drinks, Flower, ETC... The only thing I would say is get there early or they might sell out of what you want!! They're always running a sale!! The value you get for your buck is great!! They have prices for everyone!! Now the most important part the service!! I got taken care of by this super sweet super pretty gal named Aunna!! Aunna has been thy nicest Budtender that I have ever come in contact with ever!! She actually answered all of my questions and didn't make me feel stupid for asking them!! Most pleasant time at a Zips ever!! Thank you Aunna!!

Today was my first time after being a customer where I left pissed off. I explicitly told the bud…read moretender what I needed. I'm a medical card holder. Pesticide free is and has always been what I need. This budtender instead of helping me find the brands that are pesticide free she goes for the most expensive and not one disclosure of pesticide free. It's frustrating when you come in with questions and the person hired to do their job doesn't know crap! Do better with the training and product knowledge. Left with less than I normally get cause my patience was running thin due to her lack! Pricey doesn't mean beneficial.

Very nice place, would recommend to anyone around the area, all different kinds of productsread more

Super friendly staff. Snagged 30% off for the New Year special; great deal! They have a wide…read morevariety to choose from & so far all of the edibles are bangin'!

I've been going here and getting great service actually.... I'm a traditional Native American and…read moreI've been certain things by my grandmother. This is a medical marijuana store. The marijuana advice is great.

Great location to pick up excellent bud. I love getting the Do Si Do by Quality Brand. Have some…read morepics I'll post of the 1/4 I usually get when they send me texts for discounts of up to 30% off. Not giving this a five because the bud tenders are not the best cannabis connoisseur like most of the bud tenders out there. I have my faves but the bad outweigh the good tenders. Location tough to find I added this location to yelp.

Most amazing vibe.....I felt the wellness and relief walking in the door. I almost cried at the…read moreblessed staff who went out of their way to accommodate me! Thank you Zips!!

Bought the "last one" Freddy's Fuego was old and stale from last October no more zips for me. Need…read morebetter quality control of what's on the shelf, rotate stock?

I'm honestly not sure why this location even needs front-desk employees. The ID check is handled…read moreentirely by a computer, and the staff didn't seem to add much to the process. The experience felt disorganized and unhelpful. Thankfully with the way technology is advancing, these will be the positions that will benefit to being fully automated.

I called ahead to ask if they carried a specific brand. James answered and was super helpful as…read morewell as informing me about the store wide discounts. I raced over and was greeted by Malia. She was SO kind and helpful. I knew exactly what I wanted so it was a quick trip. I got exactly what I wanted, at a very good price and I will be back!

Low end product and low end service. I expect better from a smaller store. I got old weed and bad…read moreservice today.

Great selection, even better prices. Staff is friendly and helpful, and their deals are insane. If…read moreyou sign up for an account with your phone number, everything in the store is 30% off EVERYDAY 9am-12pm. Can't beat that. Come here instead of the big box dispensaries, support local small business in the process.

I didn't buy weed,I watched a 1A audit on YouTube. the staff member that came out and spoke with…read morethe camera man was very respectful.I would recommend this place for sure

I really like this shop even though it is very far from my home. They are very friendly and find…read morethe best edibles for my needs. I can not smoke cannabis because of a lung condition. I have recommended this shop to friends and family. They all said it has been the best advice that they have received about a cannabis shop. I have followed this shop for years from 6th AVE to their current location. I have always felt very safe in their shop and in the parking lot. When I have asked they have watch me walk to my car and they are ready to help me. I have never needed their help. I recently flew out for my vacation unfortunately TSA confiscated a card and I hope the owner will give me a replacement card. The one star and 2 star reviews are not true. I have been there many times and have never seen complaints such as the ones mentioned. I would never go to any other cannabis shop even if I was paid to do so. A few times I have given House of Cannabis too much money for my purchase and they caught my mistake and gave my money back!

I'll be blunt -- this place was a very disappointing first impression…read more I showed up ready to go in, clearly 21 with a valid ID, but was refused entry just because my license was vertical. No explanation, no attempt to understand, no verification beyond the orientation of my ID. Meanwhile, my friend with a horizontal ID was allowed in with no problem. It didn't make any sense and felt arbitrary and unfair. What frustrated me most wasn't even being denied -- it was that they couldn't be bothered to explain why. If you're going to enforce a rule that literally turns people away, the least you could do is communicate what that rule actually is. Instead, I was just left standing there confused and bounced. Service wasn't helpful or accommodating in this situation, and it definitely didn't feel welcoming. If your policy is going to discriminate based on the format of someone's ID rather than their age, that's something customers deserve to know before they make the trip. I get that venues need to check ages, but what happened here felt bureaucratic and unnecessary. Until they explain or fix this policy, I won't be coming back. Would not recommend based on experience.

Once again I orderd a product online that said it was in stock. I get to the store to find out what…read moreI orded was not what I ordered. What I ordered was in fact out of stock...This Tacoma store is just a bait and switch locatiojn. This is why I quit going to the Joint in Tacoma years ago. Im done with the Joint period.