In January of 2007, Scott Temperature installed a HVAC system (including heat pump) in our home. It…read moreis still working great and we enjoy the energy savings of the heat pump during the fall season. We just had it serviced for the winter by Caleb, an excellent technician, and we greatly appreciate this family-owned, local business. Barb & MIke Malone

October 7, 2025 Scott Temperature took care of us today…read morewith Devin as our technician. 5 Star all the way! Devin gave us a text as promised and was on time. Devin was most qualified, professional, and easy to work with. He cared about doing things right and cleaning things as needed. He found the problem and checked out other things that needed to evaluated. Devin went through a checklist of things outside and inside with our AC and Heating system. I will recommend Scott Temperature to my family and friends. If I should need service again they will be my first call .

They were right on time scheduled. Gave me 3 options on what needed to be done on air conditioner…read more Gave me time to think about what route I wanted to go to fix old air conditioner or a full replacement.

These guys are professional and timely. The price for AC service will put you in the poor house…read more Diagnostic is around $119 to show up, the switch was $198 and so the bill is going to be quite a bit. The days of getting something fixed for less than $300 is pretty much gone. I would highly recommend these guys and just remember when it's hot, better to be cool.

Cloud has always been very responsive to my requests for service. Amanda returns calls promptly…read moreand keeps the customer informed as to when a service tech will arrive. Zach was able to change out my thermostat and get my furnace going again. He is always courteous and obviously cares about customer service.

I lived in Lawrence for 9 years and Jason from CLOUD was my go to guy. I recently moved away to be…read morecloser to family but I have hung on to the last postcard so I could write an excellent review of his service and the company who hired him. Its now actually now more than a year! That is a testimony to how much I appreicated having a service that I could trust to receive sound advise on my heater and my air conditioning. Jason is trustworthy and his servicing equipment excellent. I especially appreciated his advise when making decisions on the condition of the equipment. It always proved honest and valuable. I felt he put his customers first and centered - giving solid advise I could count on to save me money, time and problems. Thank you Jason for your dedication to families in the Lawrence neighborhoods and deep appreciation to CLOUD for hiring well trained and competent service people.

Extremely dissatisfied with service received!! We had a rental home in which a two year tenant has…read morejust moved out. Due to our busy work schedule we decided to hire someone to clean the carpeting. They also offered professional home cleaning so we thought we'd try that as well. My husband spoke with someone from the company who stated they had cleaned and deodorized the carpet. A few days later when two ladies were to come back out and clean the residence, my husband decided to pop in on them. He found one in each bathroom cleaning. Not even a full week afterwards, I visited the residence with a potential renter and was very embarrassed. The home was NOT deodorized; in fact, there was a horrid smell lingering in the air. The two ladies had spent 4.5 hours cleaning the empty house of 3 bedrooms and two baths. Dead flys remained in the window sills. Some windows had not been cleaned. Cobwebs still remained in numerous areas. Floors were only lightly mopped, not scrubbed which left food, mud, etc on the floor. Fixtures were not wiped down, nor were the appliances leaving remnant dirt and food splatter. I could go on but I'm sure you get the picture. Normally, it would take only myself two hours to clean this house. They had a four hour minimum. For 4.5 hours of two ladies time, I expected near perfection and a clean smelling home. Especially at a cost of $450. Never again!! I can hire someone local looking to make a few extra dollars who would do a better job. Save your money and look elsewhere for professional cleaning.

Service Master was AMAZING!! They were excellent to work with and took care of us when a plumbing…read morecompany flooded our kitchen and living room. They made sure we didn't receive a bill and assured us they would work with the plumbing company. Their office staff and technicians all deserve a 5 STAR rating for how well they took care of a new customer! If I need your services again, you definitely have my business!

Dunkin' was a great electrician in the beginning.He did a lot of work for me. We had some issues…read morewith 2 split units he installed. He didn't respond to text messages.Kohl's emails facebook messages. Is really a shame because he was really good. I guess he didn't wanna be bothered with any repercussions. I had to call another electrician, because he would never get back to us. The installation was not even a year oldI

They came out, let me know what the problem with my AC was, and gave options. I chose to replace…read moremy AC unit. Brent and Quinton were fabulous. They answered all my questions and explained everything they were going to do and actually did. After the install, they showed me all the work they did. All good quality and they tidied up and made everything look good.

Installed mini- split for decent price and provided good communication. Sone delay due to equipment…read moresupplier but worked it out.

Kelly Can came out the SAME DAY to fix our air conditioner! we are so pleased with his work, and it…read morewas very affordable!

Called early in the morning showed up within the hour and got furnace started and purring like a…read morekitten. Economical rate.

James was very responsive to my call for furnace repair. He got the job done at a more than fair…read moreprice. I would call him again. He saved me a lot of money as well.

I called Complete Heating & Air Conditioning and within 24 hours they were on site diagnosing the…read moreissue with my Mom's A/C. Not only were they prompt, professional and knowledgeable, Jake called to say he was ahead of schedule and to ask if it would be ok for him to arrive early. We are extremely happy with the service we received from him and his assistant. We will definitely use them again!

From the owner: Complete Heating & Air Conditioning, LLC. will take care of all of your heating and cooling needs…read moreand concerns! Our team of experienced professionals stand ready to handle any indoor air quality problem. Call our team now and experience the “Complete Difference” today for your air conditioner, furnace or heat pump! We promise to provide prompt, courteous and professional service!