Called at 4 pm on a Friday with temp outside in the teens and inside house temp down to 59. Heating…read moresystem had stopped working. Mark was here within an hour and worked for 2 hours to trouble shoot and do an interim fix. Mark reviewed options for replacement. Old system is 23 years old. Mark was able to provide a complete HVAC made by Trane installed quickly. Very professional and considerate. Excellent communication. Highly recommend.

I highly recommend Jack Harrison Heating & Air Conditioning. The owner and staff are professional,…read morebut friendly and informative; their prices competitive, no upselling or pressure; our AC installation was promptly scheduled and went very smoothly -- we barely knew the technician was here. An overall terrific experience. We won't hesitate to call Jack Harrison HVAC for any/all future needs and suggest others do as well.

Antoine just serviced my 2 furnaces(maintenance) and was professional and very nice and…read moreknowledgeable. His prices are very reasonable and he cleaned up afterwards. Everything was done very well. He will be our HVAC technician in the future.

Had a really nice, lowkey experience on some furnace repairs from All 4 One. I debated between…read morewhich company to go with for too long before just calling them and getting on the books as my furnace was dripping a considerable amount of water heading into the winter. While it looks like they offer Request-a-Quote (score!) I ended up just calling them as I was out and about. They gave me a two hour window the very next day, then called before they showed up. The tech was the definition of efficient. Friendly enough, not much chit chat, just more or less there to look into things and get the job done. My only slight issue was just a few things that were lost in translation -- they had the address wrong, were not close on spelling my name right, and then the price. They told me they could fix the issue for $135 which I agreed to, then was a bit surprised when the bill was for $209 as the final bill included the parts & labor. No biggie and a very fair price for the tune up and replacement, just would've been nice to know the actual total. The total price did match up with my expectations, so no biggie, just worth noting as I feel like maybe they could automate their bookings/billing just a tad better. TL:DR; I appreciate how fast they were, how they diagnosed and fixed it, and the price point. I'd call them again if the need arises.

Horrible experience with this company. From install to…read morefollow up- with all the great companies in the metro I'd encourage anyone to keep looking.

They are very knowledgeable and friendly. I had someone come out to trouble shoot my AC unit. Turns…read moreout the compressor went out and the whole unit needs to be replaced. Which is understandable. The problem I ran into with them is that I felt that I was being oversold on a couple things. The technician informed me that I need to put in a new capacitor for the furnace. I said go ahead because I was trusting his guidance. Well, turns out that since the AC unit went out, it is best to replace not only that, but the cooling coil AND put in an updated furnace to boot. This of course was told to me after he put in the capacitor. Which was too late to say no. Heartland charged me $96 for a part if you Google it costs $5 - $6 on average! And literally takes zero effort to connect it. Very frustrating. Then when I had the sales person come out for the official bid along with the owner, both were very professional and nice guys. However, again... I felt I was getting over sold. One thing that stood out in my mind was when the owner, Jim (I believe is his name) showed me that one of the air ducts was not making a 'hollow tin' sound when you press on it. That it was a sign it was rusted out from the inside and needed to be replaced. Granted I needed some duct work as some were definitely rusted. However, that particular air duct he was referring to was just insulated on the inside because it takes air away from the furnace. The hollow duct is only for return air ducts. Which makes total since. Thinking about this I feel that for someone that has been in the business for so long should have known that. Maybe not...but I just felt I was getting over sold again to drive the bid up even higher. As for the bid itself. I will say they were the most expensive by at least 20%. In short. Nice, friendly people and knowledgeable. However, they are very expensive and gave me the impression that I was being oversold. Starting with that $96 capacitor. Needless to say, I did not go with them.

Two days before Christmas and my furnace isn't working. Called Pocock at 8:15 am and very pleasant…read moreand polite person told me they would have someone here before noon. Friendly, polite and professional service techs arrived around 9:30 am. They were able to diagnose the problem and fix it in no at all. They were done by 10:30 and I have heat. I was expecting a huge bill but was pleasantly surprised at the very reasonable cost to fix this problem. I would definitely recommend Pocock Heating and Cooling.

We just had a complete HVAC system installed and they did a great job, they were professional and…read moreanswered every question we had. The new Rheem system is a huge improvement and we look forward to many years of comfort.

In the past we've had service plans with larger HVAC companies that always seem to come with…read moresurprises or unnecessary repairs. Eric and Smart Heating and Cooling don't mess with that. Professionals that work with integrity.

Late on a hot, summer Monday evening we noticed that our house seemed stuffy even though the air…read moreconditioning was running. We checked the outdoor unit and sure enough it wasn't working. We have a home warranty that dispatched the service call to Smart Heating and Cooling. Their response time was quick; they were knowledgable and professional. They gave me a time frame within which they would be able to address the issue. They arrived on time and were beyond courteous. They had the parts on hand and the issue fixed within 30 minutes. I highly recommend Smart Heating and Cooling.

Really should be the industry leaders in this area, no BS, family owned and gets the job done…read more Very reasonable pricing and products. Knowledgeable staff that can answer your questions directly, no need to transfer to third-party vendors. Office personally set up our warranties for us on a whole AC system and furnace. Was installed within a few days.

James is very knowledgeable, professional, honest, and reasonable. I recommend this company to…read moreeveryone- just great, honest people!

-- July 2024 Update -- When our indoor unit would not kick…read moreon, I went outside to see that the compressor was cycling. The inside unit had a code displayed clearly. I called Buckners to have them come take a peek, and service the unit (which was ~1.5yr old). They sent a new technician who did not understand the issue. They first thought the unit was low on refrigerant. They then overcharged the unit. They called to the office for a second opinion. They told me that the TXV was sized/not opening. I once again asked about the code on the front. They did not take a look at the code, which the definition is printed clearly on the inside of the furnace panel. They wasted four hours of my time, sent the new guy (with no support), overcharged my system, and recommended a repair which I did not need. I then received an email with a $619 dollar estimate for the labor (as parts were covered under the manufacturer's warranty). But don't worry, there's a cheaper member price! They have an offered "membership" you can pay for monthly to allow you a discounted cost on a repair you didn't even require. I asked why the price was so high, becuase it was a 1-2 hour repair, and they said they always estimate high in the case that it takes too long, we would not pay more. Ultimately that behavior only serves the business. I got a second opinion from a commercial HVAC tech, and he instantly looked at the code, connected a module to read the blower motor status, and recommended a repair. The total time to repair was around one hour. Ultimately, Buckners was a pretty good company early on, but after they were bought things seem much worse: - Scammy practices having a "member" price ... Labor price is inflated to push you toward a monthly subscription - Unexperienced technicians deployed without someone to back them up (this is really Buckner's fault, not the new guy) - Overcharging for simple repairs - Almost caused damage to my condenser compressor due to over pressurization - Wasted my time, and I ultimately was in a state of disrepair longer due to their incompetence The ONLY reason I post these experiences is to warn others who may not be aware of what's happening and have no idea how modern HVAC systems work. Good luck Buckners, I will NEVER call you again for a third chance.

In July, I called Buckners to come out and take a look at a furnace because I thought it smelled…read moreodd. The furnace is old and has a pilot light. The technician briefly shined his light at the furnace, without taking the front cover off, and declared that the furnace was too old to look at. He would not even attempt to diagnose, and instead said I needed a new furnace. Even though he refused to actually look at the furnace and diagnose it, he still charged me the $109 callout fee. I had told their office when I called to make the appointment that the furnace was old. They could've told me at that point that they do not work on old furnaces, but did not. Instead, they charged me over $100 for doing nothing. If your furnace is older, beware that they may do the same to you. Also, as an FYI, I called a different company who came out, took the front off, cleaned it up a bit, tested for CO, told me it was working just fine despite the age, and that the smell was just related to the pilot light and was no big deal.

Travis and his team are just amazing! We had them out today to install a new furnace. Travis has…read morekept our previous unit going but we decided it was time for a new one. After 30 years, it had to be tired! We talked with Travis and went with the unit he recommended! It has a great warranty ! We think we got a great value for the dollars we spent! They removed our old unit and installed a new unit. They did great cleanup around the area. Travis and Jennifer and his whole team are professional but yet down to earth and just great to work with as well as being experienced and experts in their field ! Highly recommend them!

once again I needed to call on Travis for help & as usual he responded immediately…read more Dwayne was there within a couple of hours and my A/C was back up and running. I even got my coils cleaned. Thanks Travis & Jennifer you have a great team!