I just need to vent for a minute, while I'm currently STRANDED AT MSP…read more My EC Groome driver never showed! I am currently stranded at MSP. When I booked my return shuttle back to EC from MSP, I called Groome to verify that if I missed my 9:15P shuttle, that I could still get on the 10:45P shuttle. I was told yes, that flight delays happen all the time and that they will just put me on the 10:45P shuttle. Fast forward to today. My flight was delayed due to weather. I called Groome as soon as I was in the airport (this was around 9:30P), no answer, no answering machine, no answering service. I called Groome 7 times. Their automated message says that there is someone available to answer the phones until 10P... that's a load of crap. So I waited for the 10:45P shuttle. In the meantime, Groome Rochester showed up, and I asked that driver if the EC Groome driver would still show up, even if there were no registered rides for the 10:45P (I did tell this driver about missing my first shuttle due to flight delays). This driver said yes, that the EC Groome driver would be here for the 10:45P pick up, even if no one was registered for a pick up. So I waited. At 11:05, I gave up waiting for EC Groome (because I didn't feel safe being a pregnant woman completely alone in a parking area waiting for a shuttle that wasn't coming - what if something bad happened to me while waiting for the driver that was clearly not coming... does Groome have the liability insurance to cover that??). So I went back to the baggage claim area to call my husband and figure out how I was going to get home. Had someone from Groome bothered to answer their damn phone, and told me that they weren't coming to the 10:45P pick up, then I would have hopped on one of the hotel shuttles before they ended for the night, gotten a room for the night, and a rental car in the morning when things opened back up. This is absolute trash.

So we book a ride to MSP. Less than 12 hours prior to the ride Groome calls and cancels the…read moreshuttle. Then, they keep our money and will not refund. No refunds, credit only. We can't take a later shuttle because we will miss our flight. So now we are without a ride on short notice and they have our cash. I don't see how it's right they get to keep our money. Buyer beware...

We used the shuttle for a 40th Birthday Bus. Price was very reasonable, and everyone had a…read morewonderful time!! Cal ensured we had everything we needed and was timely and willing to go the extra mile! I highly suggest using Raise Your Spirits Shuttle for your travel needs. It was extremely safe and professional :-)

We had a wonderful, safe trip with friends on the shuttle. He made us feel safe and welcome. We…read morewould use the shuttle again.

Best service anywhere. Would use them without a second thought!…read more Kind, courteous, treat you like family. I will refer anyone to them.

I have never ridden this taxi or uses its service, but I have seen the drivers of these vehicles…read moreenough to know that many of them honestly should not have a license. I am constantly seeing one run stop signs or cut someone off. Today was my last straw. While at the gas station, my sister was walking through the parking lot to the gas station while I pump gas and Taxi Car 110 backed out of a parking spot so fast and crazy, that if my sister had not jumped out of the way, the car would've hit her. The company needs to reevaluate who they have driving their vehicles and representing their company.

Booked the Christmas lights tour for my family. The car arrived promptly at 6 as promised, and we…read moreall fit comfortably in the limo, including the pups. Our driver Baxter was very polite and engaging. After we were all seated he provided us with a handful of rags to wipe off the condensation from the windows which he apologized for in advance stating the defrosters couldn't keep the windows clear. He was correct. The tour itself was great and for the most part the rags were enough for those seated towards the front. But as my 90 year old father an I were seated in the rear it was very hard to keep the windows clear enough to get a good view. Occasionally the rear windows would ice over and the only option was to roll the windows down but because they wouldn't go down all the way it was difficult for my father to see the full displays. I spent most of the ride attempting to keep the windows clear because the 2 small defusers at the rear were of no use. Again, the tour itself was awesome and everyone said they had a great time, they just needed to do something else besides giving us rags to wipe the windows.

We booked Cody Limousines for a shuttle service and bridal party transportation on our wedding day,…read moreand they did an excellent job! Tom was awesome to work with and planned everything out before our day. The drivers we had were both very friendly and accommodating! I would highly recommend Cody Limousines!