As a realtor, I recently worked with Restoration Heroes on a property that had a leaky shower valve…read moreleaking behind the tile and into the wall. The area behind the shower was saturated with moisture and needed to be properly dried out before the shower could be rebuilt and new valves installed. Carlos Albanez, the project manager, was outstanding to work with. He kept us informed every step of the way, communicated clearly, and made the entire process smooth and stress-free. The office staff was equally pleasant and efficient, providing all necessary quotes and paperwork promptly. We were working under a very tight time frame, and Restoration Heroes completed the job on time exactly as promised. Their professionalism, responsiveness, and reliability truly stood out. I would highly recommend Restoration Heroes for water, fire, and mold restoration needs and would not hesitate to work with them again.

HORRIBLE Communication and Project Management. Only the…read morefirst team that came out to repair the pipes was good. After that, every other team was AWFUL. NEVER provided a work schedule, no set schedule, left the place messy, workers left their trash and food in my home and garage. Said they would get a dumpster - NONE! Nails left on my driveway for me to clean. Failed to cover what they promised during construction. Workmanship was mediocre. A lot of finger pointing. Should I go on??? I am still waiting for a call from a manager, but of course nobody yet while my house sits unfinished for 4 months. I will NEVER use them again!!! I wish I could give them a ZERO. Don't be fooled by the first person who comes out - they subcontract all their work and their workers don't speak English (no offense to them because my mom doesn't either), but my point is you can't communicate with the workers and the project manager doesn't respond and check in their workmanship before the day is over.

Been meaning to write this review for a long time, but you know, forgot. Luckily Yelp has a whole…read morelist of reviews I started but didn't finish! I typically do wait a little bit after service to write reviews, just in case something happens. And something that leads to me clicking extra hard on that 5th star... well, the owner reached out for a review, and reminded me once after and said he wouldn't pester me with it again. And sure enough he didn't. So that was cool. But to the real review.... my rental had some tenants who didn't report a leak for months apparently, since they were hiding a cat and didn't want me to come and fix things and see the cat. Long story short, I had to tear down 2 of the 4 walls of a bathroom and an entire wall of pantry cabinets in the kitchen on the other side of the bathroom. Mold was completely black! Needless to say, I really wanted to have this fixed ASAP! And of all the "911" or "emergency" or "fix it right away" type of remediation companies... they all did something similar except 911 Restoration. They all urgently booked a "free estimate", then take a day to send a quote. Then almost all were weeks out to schedule it except for two who can start "immediately". However, they would have to do all these "tests" to get started. 911 wasn't the cheapest, but their quoting agent was very nice, thorough, and most professional sounding. Like, he could've been a sales guy for jet engines not just another contractor. Felt very formal and courteous. In any case, when they say they can start right away, they did. Came out and started demoing the next day after I decided to go with them and sent them a deposit. And while they weren't the cheapest, they did do a bit more than the other guys (had them all itemize what they'd do) and for the common work, they were willing to price match it and did a discount on other areas where they could. They weren't too far off to begin with. Some folks tacked on contingency charges and it felt like hidden fees. 911's quote was straight forward. In the end, when you want something like this addressed, you want it done right. They not only did it right, but felt confident of their work and both the project manager and the workers were all courteous and professional. If there's a lesson to be learned....better declare that friggin cat. Kiss that deposit good bye! *sigh*

We just found out that Victor who was sub contracted by 911 had done a bad job on our door which…read morewas replaced. When we pointed out that the replaced door needed to be painted to the color scheme it was originally done on the smaller door which they replaced. Victor had completely gone ballistic on us but reluctantly agreed to paint the door. This was to be done and not new thing added to his scope of work. He simply slapped on a single coat of paint, no primer no protection. We are in the process of painting the entire door again as the paint is now peeling and was informed by the team working on it now that the priming and protective coating was never applied. I am really disappointed as I was sure they took pride in their work, which is clearly not the case.

I have nothing but great things to say about working with Gavin and his team. They insist on doing…read morethings the right way and go above and beyond to ensure the process goes smoothly from start to finish. They are easy to talk to, and if I ever have another water loss, I wouldn't hesitate to call them.

We called JGB Restoration looking for recommendations for someone who could replace our floors, new…read morecasing and baseboard, and paint. They said they could take care of it all! They were in and out within 6 days on our whole house! Day 1 tore out all existing floors and base/casing and laid flooring in living room Day 2 finished laying floors Day 3 baseboards and casing Day 4 caulking baseboard and drywall texture match (we put in lower baseboards so it left a line where the caulking pulled the drywall) Day 5 painting casings/baseboard Day 6 painting drywall patches. Reinstalling toilets and vanity Everything looked so good, was so quick and we were so happy with the attention to detail provided. We got calls regarding small details and were provided options rather than those details being overlooked which we appreciated a ton! Highly recommend. Great price, super quick, and a great job. House looks perfect!

They are fantastic and know their stuff. From beginning to the end of our project they helped us…read moreevery step of the way. They knew how to work with our insurance company and exactly what they needed to approve our damage claim. I have recommended them to several of our neighbors due to the amazing service. I hope we never have to use them again but, if needed, they would be my first call!

Octavio took great care of us. I was referred to Sunny Hills by a close friend who has worked with…read moreOctavio and team for over a decade. What I found most important was his transparency, candor, and honesty. Since I am new to this, I wasn't sure what to expect, but I've heard plenty of horror stories about getting price gouged, and recommended expensive services that weren't needed. Upon meeting Octavio he was upfront about making recommendations that were necessary based on his findings vs. using scare tactics to upsell us. If you are looking for someone trustworthy and reputable to help you with leaks or mold, do yourself a favor and make Sunny Hills Restoration your first call.

So grateful for Janny and the Restoration 1 team! Our master…read morebathroom flooded and leaked down to the family room. I called Janny late Thursday night and her technician Marco came out early the next morning to assess the problems and figure out a solution. Roberto and the crew came out that same day and began work to dry and fix all the water damage. We have a new baby with respiratory issues and was very worried about tje situation. But, the guys did a great job isolating and containing the areas they were working on to avoid any dust and debris. They were all friendly, efficient, and very considerate to our needs. We really appreciate their professionalism. A few days later they did a final inspection to ensure there was no more moisture and by the end of the weekend everything was repaired as if nothing happened. The Restoration 1 team did an amazing job and so thankful for their quick and immediate response. They are truly the team to call when in need and highly recommend them Thank you so much to Janny and the Restoration 1 family!

JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

The team did a great job and provided an honest top and bottom quote. If there's one complaint ~ I…read morewish they would've had a little more communication on the equipment pickup and arrival times instead of showing up unannounced. Also I had to use a different company for drywall, paint and baseboard which is normal since remediation companies doesn't handle repairs. But they said they were going to refer me since day one but it took about a week before they reached back out despite me asking on the daily for a repair quote. But nonetheless 5 stars for the main job well done!

Another gem from Eddy and 24/7 Restoration! During our struggle to sell our home and move from CA…read moreto CO, our AC condensation line became plugged and created moisture (as the movers were there) in a small area. The line was fixed immediately and, as usual, Eddy arrived the same day and began the drying process. Due to Eddy's quick work over 3 days, everything worked out perfectly. I'm writing this review from our new home in CO thanks to Eddy and 24/7 Restoration! You guys are the best!

I've worked with Eli and Green Planet on multiple mold remediation projects, and they have…read moreconsistently exceeded my expectations. Eli is extremely communicative throughout the entire process, keeping everyone informed and making sure there are no surprises along the way. One thing I really appreciate is the care they take to protect the property. They always go above and beyond to cover and protect furniture and belongings, treating every home as if it were their own. Their team works efficiently, completes projects quickly, and follows all the proper remediation procedures to ensure the property is safe and the job is done right. As a property manager, I often have to coordinate work with tenants, and Eli does an excellent job handling communication and scheduling directly with them. This makes the process smooth and stress-free for everyone involved. If you're looking for a mold remediation company that is professional, responsive, thorough, and trustworthy, I highly recommend Green Planet and Eli.

I can't say enough good things about Green Planet Restoration. I had a slab leak under my staircase…read morethat was affecting my living room, and I was honestly overwhelmed and didn't know where to start. From the very beginning, their team went above and beyond. They helped me find a reliable plumber right away to locate and fix the source of the leak, which was a huge relief. Once that was handled, they took care of everything else seamlessly. They thoroughly dried out the affected areas, treated for mold, and made sure everything was properly sanitized. What really stood out to me was how they handled the repairs afterward - they patched up the drywall and painted everything so well that you would never even know there was damage there to begin with. The entire process was smooth, professional, and stress-free thanks to their team. Everyone I interacted with was knowledgeable, responsive, and genuinely cared about doing a great job. I'm so grateful for their help and would absolutely recommend Green Planet Restoration to anyone dealing with water damage or mold issues. Thank you Eli, Carlos, Mauricio and the team!

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.