Mr Horowitz is not only a competent gunsmith but an engaging personality as well. I spent a very…read moreentertaining hour or more in his shop before leaving my 100 year old Parker Brothers 16 Gauge double to have a dent removed from the left hand barrel. The job was completed in less than two weeks for a more than reasonable price. I could not be more pleased with the result. When I thanked him for the quick turn around, Mr. Horowitz said, "It is such a pleasure to work on a fine old gun". A true gentleman, an outstanding craftsman, a pleasure to know him. It is well worth a 2 hour drive from the Bethesda Maryland area just to spend a little time in his company.

Jim was very helpful in giving me advice for building my AR. Wasn't trying to con me into…read moreoverpaying or anything as the options they had in store were higher end and he knew I was trying to budget strictly since it was my first AR. They also have a good selection of parts and accessories to choose from, so it's 5 stars for me.

Terrible service, young kid employee that has 0 respect for customers. Refused to help an 76 yr…read more old veteran with filling out forms on a computer , because he was busy playing with his phone and I was the only one in the store . Talked to other friends who are also veterans who told me the same thing , they and myself will never walk in that place again. Being a decorated American veteran and war hero being being disrespected by a little punk who would rather play on his phone than make a sale , so I walked out and bought the firearm I wanted at another store .

Very good knowledge of weapons and helpful to all who enter their place. One feels at home!!!…read moreThank You for You courtesy toward me!!!! Great place to go to!!!!

From the owner: We pay close attention to detail in all aspects of our company. Weather you're having one repaired…read moreor attending one of our training courses. We will ensure that you are satisfied with our service.

I picked up a firearm from Haefers a week ago. My customer experience with selection, service,…read moreprice etc. was fully top notch, and I was left with every indication that this shop is just going to get even better. Give Haefers a look. I don't think that you will regret it. 9/28/17. Consistently exceed expectations every single time that I walk into the place. Truly a pleasure to deal with.

Just wanted to write a quick review on my experience at the Hafers gun shop in Hagerstown , started…read moreout good was talking to a salesman about a 6.5 cm rifle , he was very knowledgeable, and was asking about my price range and what I would be using it for , they didn't have one in my price range ,so we where still talking, I said I would try the falling waters hafers for one , and one of the other counter person , rudely, told his fellow salesman and me to take that stuff somewhere else , meaning the conversation! wish I knew is name , be really don't care , if he was the only one in the store I would turn around and walk out would never do business with that guy this is second time this has happened, really unprofessional, so needless to say some of your staff Mr Tim Hafer needs to show some respect, and not be so rude, but hay , it's ok , there are a lot other gun shops in the area , that would not be so rude and arrogant, o well just thought I would tell everyone my experience with Hafers guns in Hagerstown md!

I found a pistol online that nobody seemed to have. I made a call got a price and completed the…read moretransaction in less than 10 minutes. Iha my gun in hand in 4 days. it was a seamless deal. Good people to deal with.

Stopped in falling waters today had narrowed my search down to 1 of 3 different handguns, cash in…read moreready ready to buy. My wife and i looked around the pistol counters, 3 employees there. No one even asked if they could help us or what we wanted. We left and eill never return, dont waste your time there.

I got my "mini PhD" in Cerakote and parkerizing online after purchasing an older Colt 1911 on…read moregunbroker, which had its fair share of weathering and "idiot scratches" on it. Their rep hit me up right away here on Yelp, and I made the drive a few days later to look into a Cerakote finish for my latest handgun conquest. Pricey for sure but my word does it look like a brand new firearm. I'm taking my wife's P22 there soon to get some fun color but the regular gunmetal finish I got for this Colt really is impressive. Cool little shop too, and I tbh I did enjoy some of the responses from the owner to a handful of digs on this platform too haha. More SBO should be this genuinely engaged. Nice work fellas thanks again.

I have had the pleasure of purchasing a firearm of my choice lately... it was everything I was…read morelooking for & I must say Sterling Arsenal did everything they promised to do! Thanks guys you get 5 Stars...

First time doing business w VCA. Chris, the owner, was very professional and top-notch customer…read moreservice. Would recommend and will use again

Chris Hansford is an incompetent millennial who runs his FFL business out of his home. He takes…read moremonths to respond to emails or perform any task related to his FFL. Incompetence seems to be a common theme in the town of Purceville. Christopher is terribly disorganized. He originally took MONTHS (never completed transfer) to transfer a revolver from VA to MD despite receiving all of the requested paperwork. Since he never completed the transfer, I had to contact guns.com to mediate a return. Christopher only responded once guns.com was cc'd on the email. Now I am waiting on him to return the same firearm to guns.com. I have been waiting for 1 month. Guns.com sent him the required forms/FEDEX shipping label and I payed Chris the required fees. Per the tracking, the revolver is still sitting at his house. Did he lose the gun? I have purchased firearms in numerous states and this is the worst FFL I have ever used. Purchasing a firearm in a liberal state like Maryland is easier than dealing with this kid. I actually need this for my business, not for running around my London County home like a cheap John Wick knockoff/special forces groupie. I was originally hesitant about using his services since he was a young man who operated out of his home. He certainly confirmed my suspicions.

John M is very knowledgeable, honest, gracious, and fair…read more He has the skills to help you without being egotistical. He answers questions, works on your behalf, and helps to solve your firearm problems. He is top notch. BPD

John might be ok building rifles but smokeless Muzzleloaders are another story! after he converted…read morea CVA Endura to a 40 cal smokeless for $1800. I had to take it to a different gunsmith and spend an additional $2000 to fix what he screwed up! I asked him to cover just half of the bill and he offered me $235. I guess I have to take him to court to recover my money which will be the complete $2000 at this point!