Great people who take excellent care of their customers! I was searching high and low for an Evo…read morefor my son, and just happened to call Robbins Powersports. Andrew was excellent to deal with over the phone and made sure everything would be prepped and ready before Christmas for me. Couldn't have asked for an easier buying experience and at the right price. Showroom is packed with accessories and gear, and they sell CKX products which was super convenient for me to get different sized cheek pads for my Mission helmet (which after 5,000 miles, I'd highly recommend to anyone looking for a new helmet!). Overall excellent experience here, and as a first time customer of theirs, they made me feel like we've been friends for years.

The very nicest people. Always friendly, always very helpful, very cooperative. Outstanding…read morecustomer service. Very highly recommended.

Our ice maker wasn't working. After spending some time looking for a service provider, P&F…read moreresponded and got the unit working. Fees were about as expected given it's about a half hour drive each way. Very happy with their service and will use them again

We purchased an LG gas range in August of 2024. Oven malfunctioned last weekend - 10/11/25. Not…read moreholding temperature, not getting up to temperature. Did not purchase extended warranty. Called on Friday, 10/10 - P and F closed until Tuesday, 10/14. Tried to work with LG technical support - impossible to do what they expected - have you unplugged the unit? How am I supposed to do that as a 66 year old woman - I cannot pull the unit out to unplug it and plug it back in?!?!?! Extremely frustrating!!! Heard from Haylee at P and F on Tuesday. She said that the extended warranty would not have covered what she believed to be a worn igniter switch. We scheduled an appointment to replace that part On Friday, 10/17. Technician arrived early and completed repair in a timely manner. He was very knowledgeable and answered our questions regarding the igniter switch and its replacement schedule. Appreciate the punctuality and professionalism of the P and F staff - still cannot comprehend that using an oven for its intended purpose - baking/roasting - wears out the very parts that should support those uses!!! My last gas range/oven lasted for 22 years - not 14 months!!! They didn't build it - I get that, but what a warped world we live in when appliances planned obsolesence kicks in at 14 months!!! Thank you P and F for doing your best by your customers - too bad the manufacturers make your job difficult. Kim in Salem

We stopped with some friends. We were not shopping but they were. The staff was super helpful with…read moreproviding plenty of expertise when it came to selecting ski boots, and skis. They went through a home process of trying on different items to ensure a proper fit. This seems to be a place where many skiers stop to pick up their needs.

Top of the line quality and selection. Super friendly staff, cool boots, regret not grabbing the…read morevermillion jacket. Can't wait to come back !

Loved their wood furniture and ceramics. I especially loved…read morethe wood table with the gold inlaid Enjoyed seeing the woodworking tools. The woman that works there is very knowledgeable and will share with you Shakleton's history, when he got started, etc.

I'll admit that sometimes I fall into the rut of online shopping for the cheapest thing, but there…read morewas something sort of magical about walking into ShackletonThomas and being reacquainted with beautiful, handmade things that honor the tradition of their craft. In fact, just exploring the space made me feel more present, as if time slows down when you stop to appreciate well-made things. Moreover, the customer service was excellent: not only was everyone I interacted with extremely kind and helpful, but I even learned a few things (for example: how to tell what kind of material a mug is made out of by holding it in against the light). I went home with the most beautiful robin egg blue Miranda Thomas Pottery mug, but I wish I had picked up a few more things. I will definitely be returning to the store in the future.

As an avid dual sport and Klim enthusiast, I appreciate having this small, locally owned business…read morein my community. Doug has ordered in many things for both my husband and me, and they have come in quickly. He has always been very communicative and I appreciate his candor. In addition, we also use his building for vehicle storage, not only for ourselves, but also for some of our customers. The prices are VERY reasonable, not just for storage, but for parts and accessories too. Doug has always been easy to deal with. Thank you for being a part of our small community.

While I'm always treated reasonably well on the phone, and my needs are understood and met, my…read moreissue is with the post-order period of time. I always ask for a tracking number for the items I purchase, and I am always promised to have them by the business day following when I place my order. Even though the items are typically scheduled up for shipping the day I place my order, I never get tracking information from Smart Power Sports until the day my order is scheduled to arrive at my house. IMHO, this is terrible customer service since the promise is always made to get information to me vey quickly and it never arrives until it's "too late" for me to be able to make use of it (if I get a tracking number from them at all). What's more irritating is that I get told that items are "in stock", but they ship from a supplier warehouse somewhere else in the country. They never disclose this information, and make it about impossible to estimate a reasonable timeframe for delivery as a result.

A really cool ski shop at Stratton Mountain, where one is able to pick up whatever ski needs you…read moremay have. The staff was really helpful and we were able to find plenty of stylish items.

I love all things Burton and love that this shop is at Stratton. The shop has a pretty good…read moreselection of snowboards, clothing and other items. The other side of the store has a whole bunch of merchandise from other manufacturers.

Very beautiful arts and crafts and stationary store. There's an eclectic collection of stationary,…read morekitchen supplies, bath supplies, kids' toys, jewelry, and all kinds of things that you can imagine. The owner is very friendly and helpful. The layout of this place is amazing, you can browse around endlessly. I would come back

Outstanding customer service and one of a kind quality! I was hesitant about spending their price…read moreat first, but the detail and quality of the lamps made it completely worth every penny.

Vermont Lanterns are one of the few places to buy hurricane lanterns made out of brass, so I was…read morevery optimistic to try one out. I purchased the "Brass Mini Patio Hurricane" lantern, because I loved the design. It leaked. Their site even says that it has a "new and improved double wall tank design", which implies earlier versions had leak issues. Mine leaked from the base, near the weld seams for the two handles. I did everything correct; only filled it half full, never tipped it, etc. It was definitely a leak from the seam. I called them, and the gentleman I spoke with was very polite, and quickly shipped me a replacement. As much as I appreciated it, the replacement leaked in the exact same way. The hassle of going through a second return process was simply too much. It can sit on the counter as a display piece, but it's very unfortunate I can't use it as a lantern. I bought a Feuerhand lantern like everyone suggested in the first place, and it has been flawless. I won't buy another from Vermont Lanterns.