I was at Village after a hip replacement and the doctors, nurses and staff there were really…read morehelpful and kind. They made my transition from hospital to home a breeze. Thank you, everyone! Rosie G.

This hospice company used to be owned by Regency Southern Care hospice. Each branch was allowed to…read moreretain automity and customize the branch to pt and employee needs within medicare guidelines-Since Gentiva Hospice has taken it over. There are strict policies that center around corporate demands for cost efficiency more than pt needs. Medicare is supposed to pay for pts to live out the end of thier life in a way that they deserve. But instead gentiva will take as much as they can and give the pt only what is absolutely necessary. The focus for the staff is now quantity of care much more than quality of care. A tight budget is maintained likely due lucrative yearly bonuses for management. Gentiva is a corporation that cares for thier bottom line more than the quality end of life care pts and families deserve. There is good reason why the branch lost half of their staff in just a few months. It is because of greed. I am writing this to make people aware before choosing this hospice as either a pt or for employment. I believe darkness should be exposed to light and honesty is always the best policy. Generosity and good pt care bring a good reputation which makes a business successful not strict policies and tight budgets, and lucrative bonuses. I would give a review of 1 if rating just the corporate policy makers and branch enforcers. I would review 5+ if only reviewing the wonderful field staff who are trying their best to make it work.

So far so amazing. The office in Escondido (San Marcos never answered their phone nor did I ever…read moreget a call back after leaving 5 vm over 3 months time, still can't reach a person via their number, so I called Escondido and they said they could schedule me for San Marcos) and they highly recommended PT Frankie, that he's amazing and everyone loves him. Well I'm only a couple PT visits in and he is very thorough in his explanations of what's going on and super encouraging throughout the whole ordeal. I've learned so much about my dextro (spelling?) scoliosis and my sep shoulder bone etc. He's put his hours, weeks, years in of study and it shows. He treats all his patients with the same enthusiasm and care from what I've witnessed these past couple days. Super grateful for him and the team he guides in getting me in better health. I had no hopes I'd get back to where I was pre-autoimmune disease / pre injuries, I'd just embraced the new normal of having many limitations, but he has enough hope that I'm starting to think it may actually be somewhat possible. Dedicated Time and hard work will tell. I so wanna give 5 stars. Dr Frankie gives 5 star care, but the not being able to reach anyone via the phone was/is frustrating. Oceanside location was the same way. They recommended calling Escondido and thankfully Escondido office almost always picks up and can schedule for any location. Heads up, San Marco Location was hard to find and with no one answering it was a bit stressful first day, went super early since it was my first time at this location and spent all that time calling with no answer driving around Sprouts parking lot and plaza unable to find the office. Escondido location answered first ring and walked me through how to find it. It's upstairs and you access it next to martial arts place where the breeze way/hallway is, there's stairs and an elevator. 5 star care from PT Frankie -1 star for not being able to reach anyone on the phone ever. Tried for months leaving voicemails. Not one phone call back. Secretary stated all locations list this one as the main phone number so it's nonstop calls she said. She said she checks vm and calls back, but over 3 months stretch I left at least 5 trying to make an appointment and never got a call back. Hoping they fix the situation. A lady commented it's too much for the one secretary to do. There should be more ppl answering phones. I hope soon customers will be able to call and reach a person. For now I'll make appts in person, secretary is great at sending reminder texts. Oh also heads up, not too many handicap spots and spots near hallway is only 20 min parking. So plan ahead if you have limited mobility.

Stay as far away as humanly possible from this place. I should have listened to the negative…read morereviews. The front office staff is HORRIFIC. I waited almost 4 weeks to get in to be seen to establish care in San Marcos. Have an appointment in 3 days, and got a call that Frankie Alverez the Director cancelled my appt. for a team meeting. Ok...fine, can I get in later in the day. No, I can get an appt. in 23 days or I can drive 40 miles to another location and be seen at 7am tomorrow. Like another reviewer said cannot get an appointment, and staff is terrible. Do not go here....find anywhere else.

Please consider another location to send your love ones…read more Within a 2 week span of my mom's mandatory rehab stay, she went to the ER 3 times! The elevator was broken and phone lines were down for over 3 days. (Not very safe if there was an emergency evacuation.) Additionally, the folks living here all seemed a bit sedated. My mom included. She was always lethargic and just not the same. I do believe the dosage given were inaccurate or she was overly medicated. Lastly, I witnessed a patient fall and one of the other patients yelled for the caretakers to assist. I literally saw 4 caretakers stand there and did nothing. After the 3rd time the patient called out, one of the nurses yelled, "xx that's YOUR patient!" I did seek legal advice but was informed this was common?? (That's for a later review.). But I was advised to go to Yelp and go the State Medical Board... One down.

If you are considering this place for your loved one -- don't. Village Square is one of the worst…read morefacilities I've ever encountered, and it is shocking that it's still open. The nurses cannot be trusted. Many have abuse allegations, and the call lights don't even work properly -- they flicker on, but no one responds. Residents are left waiting for hours for basic care. I've seen amputees left with dirty, unchanged bandages, patients crying out for help with no response, and staff that are either clueless, uncaring, or both. The facility itself is a disaster: TVs don't work, elevators don't work, the air conditioning doesn't work, and the Wi-Fi has been "waiting on a new router" for months. Cleanliness is poor, odors linger, and the environment feels unsafe. They are so desperate to fill beds that they even recruit homeless people, some of whom end up using drugs inside the facility. This is not the kind of place you want anyone vulnerable to be. Transportation is another disgrace. Their so-called bus is unreliable, and the people who stay there seem like they are routinely missing important medical appointments because the facility fails to provide transport. Imagine your loved one missing dialysis? It also became painfully obvious that they wanted to keep my family member only because they wanted his money. Every conversation felt more focused on "We will give you a private room!" FOR WHAT? Nothing works and you'll still receive the same crappy care. Patient well-being is not their priority -- billing is. Even the leadership is a joke. When I met with the administrator and the social services director, both were unprofessional -- they smelled so badly that I couldn't even tell which one it was coming from. If the people in charge can't maintain basic hygiene or professionalism, how can they possibly ensure residents are being cared for? There is no leadership here, just greed and chaos. Staff run amok, residents are neglected, and families are misled. Please, do not subject your loved one to this facility. Report Village Square to the California Department of Public Health and the Long-Term Care Ombudsman. No family should have to go through what we did.

My husband has been a patient at Palomar Health Rehabilitation Institute twice in the past year…read more Everything about this place is top quality: the facility, accommodations, program, staff and care. We both feel genuine caring about my husband's recovery and highly recommend this facility.

I came in with a broken back, nine broken ribs and my spine broken in three places plus some…read morecompressed discs. I came in on a gurney and walked out two weeks later on my way to a normal life. The staff is incredible. They work you like it's Boot Camp, but one day of rehab is like a week on the outside. They said I was two months ahead of schedule and on top of that the food is pretty good fresh with a nice variety of greens and protein. The nurses and the nurses aids are all top drawer if you're unlucky enough to end up in a rehab facility it will change your luck if you end up here I highly recommend Palomar health rehab rehabilitation out of five stars. I'll give them 10. Love you guys!!!

Katie is an amazing PT! I came to her due to chronic back pain that has persisted for 9 months…read morewithout any improvement. We aligned on my goals of what I wanted to be able to achieve at the end of our time together and started with some exercises that I was able to complete despite my limitations. She then built off of these "entry point" excercises and pushed me to slowly progress over the 3 months we spent together. She also corrected my movement patterns, which were putting an unnecessary amount of stress on my back. By the end our time together I was able to run and jump which seemed impossible just a few months ago. I highly recommend her, and the pay off of living pain free is well worth the investment.

Katie Serano, PT, DPT, CSCS is absolutely the best! She listens, understands, makes appropriate…read morerecommendations based on need and my physical ability. I love how she encourages me to push through discomfort. She taught me the difference between pain and discomfort. I have made so much progress because of her expertise, appropriate exercises, and encouragement. I would HIGHLY recommend her for any physical limitations you are experiencing. You won't regret it!

I had a very terrible experience. Patti (the owner) treated me incredibly unfairly and wrote a…read moreletter to my ex husband calling me names and worst of all, diagnosing me with mental illnesses I don't actually have. Since when did she become a doctor or psychiatrist? She treats people as less than and likes to kick people out for "breaking rules" like being a few minutes late and keeps your entire month's worth of rent. Stay away and stay clear of her!

Cannot rate this house! As a mother of a daughter who was at Lacosta solutions, I can't recommend…read morethis house to any woman. Patti is a manipulator and a controller of the women staying at the house. She pretends to be a counselor but has no credentials to speak of. If she doesn't get her way she becomes a "drama queen" and can bully to get her way. Forget about getting any kind of refund if you think you have one coming. She KEEPS everything if you leave in the middle of the month. My advice - STEER CLEAR and find another Sober Living house who will respect you and treat your addiction. Kay W

I work for a caregiving agency, Home Care Placement, and we've had the privilege of partnering with…read moreGlenbrook Health Center for the past five years. Throughout this time, our experience has consistently been positive. From the moment I began working with their team, the staff at Glenbrook has demonstrated exceptional professionalism, compassion, and a genuine commitment to providing high-quality care. The nurses and caregivers are attentive, patient, and always willing to go the extra mile to ensure each resident's comfort and dignity. The facility itself is clean, well-maintained, and offers a warm, welcoming environment. Communication is another standout strength which provides great peace of mind for both families and care partners. In my role, I've also had the opportunity to collaborate closely with their team during residents' transitions back home with caregiving support. Their coordination during these transitions is outstanding, ensuring that residents and their families feel fully prepared and supported every step of the way. All of the families we've assisted following discharge from Glenbrook Health Center consistently share positive feedback about their experience, which further reflects the quality of care provided. What truly sets Glenbrook apart is their personalized approach to care. It's clear that the team takes the time to understand each resident's unique needs and works diligently to create a respectful and supportive environment. I would confidently recommend Glenbrook Health Center to anyone seeking skilled nursing care for a loved one.

If I could give 6/5 stars I would! I've worked in many nursing homes, post acute and independent…read moreliving communities. They have all lead me to feel that I would never put my parents or myself in any of these places. Until I came to GlenBrook. I would legit retire here! It's so clean, beautiful & well maintained grounds. Staff and level of care is exceptional. I can't say one negative thing about this place. Keep up the good work!

It ended up that I had two back to back series of physical therapy with Jake and Tara. They were…read moreboth easy to work with and got me up and functional quickly without pain. I wish more people understood how critical physical therapy is to healthy healing. I haven't had to use it before in my life and it was a game changer, literally. Jake and Tara are the best and I am grateful for the TLC.

If you're looking for a high level of professional expertise, I highly recommend Jake Hodgens at…read moreRISE PT in San Marcos. Jake is friendly, genuinely caring, knows his stuff, and goes the extra mile to get you feeling better!

MY SERENITY ZONE! I went to rehab in 2013 and upon my return decided to move into a sober living…read morehouse. The search for the "right" sober living community can be daunting and difficult but I couldn't be happier with the one I chose because it not only changed my life it saved me! Villa Kali Ma came highly recommended to me by many professionals in the recovery industry, including my own therapist. I was interested in seeking various methods to help me come to terms and peace with my addiction and struggling spirit. Kay White just airs peace, serenity, strength, courage, and embodies everything I wanted to be as a woman. The house is full of positive energy and the morning meditation and yoga sessions taught me how to check in with myself and be true to myself. It was an outlet for the angst and pain. The women I lived with became family for not just 8 months but for life! Everything from the food to the movies we watched at Villa Kali Ma were grounding and healthy. House activities like meetings (Aa or alternatives) hiking, yoga and breath workshops, spiritual event, dinner, movies, concerts kept us busy and active in our recovery. I am so proud of the woman I am today and I owe it to Kay and Villa Kali Ma. If you are lost and struggling with addiction I have no doubt you will find peace and solace within the house.

Do not go to this facility to get quality care. VKM is sophomoric therapy at best, careless and…read moreineffective for trauma care. The therapist are poor at managing a catty and melodramatic environment, if not participating in the drama themselves. The whole experience felt very high school-ish, cliquey and low-vibe. One would expect better leadership from the staff of a self proclaimed "trauma-focused" treatment center. The facility does get a few stars for the fluff and luxury, just do not expect an experience that will lend to true recovery. UPDATE: I find it interesting that this center had received no reviews since Feb 2022, then three reviews happen immediately after my review on 3/21/23. Seems an obvious possibility that the center retaliated against my post by sending notification out to their network, coaching them for 5 star reviews. Yet another example of the inauthenticity of this place.

I am not sure why yelp is making it hard to say things about a business that really helped me in my…read moretime of need struggling with care for a loved one. I hope they are not just posting business that pay. It takes the whole purpose away

Hands down, this is the best sober living I've been in. Dan has a great group of guys that all work…read moretogether to look out for one another. The house feels modern and reflects the attitude of the residents... clean and organized. The Sprinter and the Palomar College Transit Center are just up the road, and there are awesome hiking trails in the surrounding hills. I checked out everything in the area and met with several other sober livings before I decided to move in. 5 months later, I have 2 jobs, a new car, and a great group of friends. If you or someone you know is in need, this is the spot.