Two workers cleaned all our carpets, including air ducts, dryer duct, and fixed carpet wrinkles in…read morea bedroom. The carpets look great, and we were overdue for this service. There were some stain spots, which are now all gone. I'll be using A1 Red Carpet & Air Duct again for the next cleaning!

From the reviews my bad experience was not the norm. But here it goes…read more My dryer was flashing the restricted air flow error message on the display. On the phone the tech was 100% certain he knew how to resolve the issue. Tech shows up to my house at the scheduled time. He determined that he had to access the roof or my attic. HE DOES NOT HAVE A LADDER on his truck. He agreed to come back a few hours later. He was able to access the attic, but did not have the right tools for the job. He scheduled to come back out 8 am Monday morning. 8.15 Monday, he had not shown up so I text him and ask if he is coming. He claimed that his truck broke down and he will get back with me once it is resolved. As of this post, I still have not heard from him. I was able to call someone else to get the situation resolved. Overall, unprofessional and unprepared.

The service was fantastic and the results were amazing. We will definitely be using them again. Our…read morerugs and couches look fantastic and the staff (Hiro) in particular are just exceptional. Thanks again!

JD and Tony were great. Very communicative, punctual, and got the job done quickly! I would…read morerecommend using this company for all your carpet cleaning needs.

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

Cleaned the carpet and upholstery, got most of the old stains out. Crew showed up on time and were…read moreeasy to deal with.

Pietro did an awesome job on our carpets. He was super quick, professional, and communicative! Also…read morejust a great conversationalist! The price also felt fair. So grateful, thank you so much!

Amazing job and super friendly! He was able to schedule quickly and was able to get grease spots…read moreout that were several years old. I've recommended to my friends already and would use again.

I sent an email requesting a quote to remove a carpet stain. I described the type of stain, caused…read moreby a pet. Tony responded promptly, letting me know that steam cleaning does not typically remove this type of stain. He further recommended a cleaning product easily available in stores that he said would be a good solution for my stain. I am blown away not only by his integrity and helpfulness in a non-paid situation, but also that his recommendation worked. Highly recommend just based on character.

Tony was very professional and polite. He was here on time and respectful of our home. He's a hard…read moreworker and very detail oriented. I'd use him again and recommend to friends and family.

My parents had used this company in the past and so when I needed to have their whole house carpet…read moreand tile cleaned before putting the home on the market I called them. What a fantastic job they did! The tile looks like new and the carpet as well! Thank you!

They came here give me a reasonable price only charged me for the square footage that they actually…read morecleaned. We're willing to provide discounts. Optional odor treatment. Accidentally broke a glass and compte me for it.

Tony was great. I had to pay more than initially quoted, but the technician gave me the best…read morerecommendation and the place looks and smells much better.

Called me with a quote quickly, job was done perfectly, all stains removed , perfect . Tony was…read moregreat

I'm sure they're fine for carpet cleaning but DO NOT TRUST HAMEED WITH YOUR ORIENTAL RUGS. I…read moretrusted them with my $8,000 antique Turkish rug, a 30-year family heirloom. Instead of cleaning it themselves, they secretly outsourced it to another company I had specifically avoided. For nearly two weeks, I had no idea where my rug even was. When I picked it up, no one mentioned any issues -- but at home, I unrolled it to find a large bald spot stripped of pile. The "before" photos they eventually provided showed normal wear, nothing close to the damage it has now. Worse than the damage was the dishonesty. My refund requests were ignored, and instead they pressured me to let them "fix" it by dyeing it darker. It took him DAYS to send me the before photos. They even called from multiple numbers trying to come to my house after I refused. This experience was unprofessional and shady. I trusted them with something valuable and sentimental, and that trust is gone. Don't make the same mistake I did.

I'm so upset. They've had my rug for three weeks and no one will answer the phone, return my call,…read morereturn my email. It's a $2000 rug. And I have no idea where it is or what is happened to it. DONT GO HERE