Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the specs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again. read more

First off the carpet cleaning was excellent. The tech was on time and was really thorough so the 3 stars is not a reflection of his work. The 3 stars is because I was given an all in price of $375 here on Yelp but when the tech arrived he told me it was going to be $435. I told him the price I was given was $375 so he gave a discount that knocked the price down to $391. I didn't want to go back and forth on the last $16 and I shouldn't have had to. I was given a price and I booked the service based on that price so it should have been honored. I added pictures of my receipt and the message stating what the price would be. read more

Rino Carpet Cleaning - This is the photo of my message stating the price would be $375. - Carpet Cleaning Near Me

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Ali was fast and prompt responding. His tech was a cool guy and was a good worker. Service is good and prompt. But that's not why the 2 stars. As you can see in the pics, the carpet is very spotty, streaky, after the clean some areas better and somehow some worse. The tech wasn't happy with the clean when he finished and offered to come back if I desired. I'm not looking for anything just showing the before and after pics. I had hope for a better result then what we got is all. The pics are the next day to ensure the carpet was dry. read more

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Highly recommend! They were extremely responsive, professional, and did such an amazing job. Their communication was phenomenal and were able to finish rather quickly. Price was more than reasonable! read more

Great work. Arrived in time and was focused on getting the job done. Would use again.

We were very happy with Rino Carpet cleaning. Their expert service, truck mounted cleaning system and staff were very effective. Their pricing was fair and reasonable. I'd highly recommend their carpet cleaning service. read more

They cleaned six area rugs. Many had pet stains. He was prompt, polite, and took good care of my hardwood floors. All the rugs look fresh and new and the colors look great again! The price was reasonable. I would use them again and recommend Rino Carpet Cleaning to others! read more

So pleased!!! My toddler got diaper cream all over my expensive La-z-boy recliner! I didn't think it would come out but it did! They were also able to come out the next day so I was happy they were so fast! read more

RiNo carpet cleaning has done an amazing job on our carpets! Ali has cleaned our carpets twice now with fantastic results at a very reasonable price. They are extremely thorough, responsive, and professional! read more

Outstanding!! They transformed a worn, filthy, dog urine covered Love Seat into something that looks brand new! Prompt, professional, courteous, friendly. Had the entire job done in under 90 minutes. Found them here on Yelp and will definitely be using them going forward. read more

They did a great job, really responsive, punctual, and super courteous. I would use them again. They did a great job cleaning my couch! I would highly recommend them! read more

My youngest son ended up creating a carpet emergency for us and reached out to Yelp for help identifying a great carpet cleaning company. I've used Yelp before in the past to locate various contractors and this time was just as easy as the others. Rino carpet cleaning reached out, requested some details on the job, and came back with an estimate and a time in the next couple days to complete the job. Even after Ali noticed that the job was more work than initially estimated, provided me with a final bill that was $30 within their original estimate and did a great job on not only the carpet, but also gave our couch a much needed cleaning. read more

Rino Carpet Cleaning - Clean couch and rug - Carpet Cleaning Near Me

I can't recommend Rino Carpet Cleaning enough. They were fast and clear with all communications and were able to make an appointment with me quickly. Also, their bid was quite reasonable. They arrived early and were thorough, cleaning my pet urine spots in my carpets, as well as several surrounding older pet spots. The urine smell is 100 percent gone, not just covered up with a cleaner. I can stick my face in the carpet and smell absolutely nothing. I'm only using Rino for my future carpet cleaning needs. read more

Absolutely fantastic job! Berkant is the best carpet technician in the city. He provided fast and trustworthy service. I will absolutely use Rino carpet cleaning in the future! read more

Rino Carpet Cleaning - Results! - Carpet Cleaning Near Me

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Ali responded right away and got me on the schedule in a very short time. The carpets looked and smelled wonderful and the upholstery that he cleaned looks fabulous read more

Very professional. Good communications. Showed up exactly on time. Very happy with the results on my carpeting and wool area rug. Highly recommend. read more

Highly professional, he did a fantastic job and added extra cleaning supplies for difficult areas. I highly recommend this business.

This is the second time we have used Rino. Both times were excellent. The areas were well done & cost was very reasonable given the square footage done. read more

We have several rental units and the carpet always comes out so clean after we have Rino come out! We thought we may have to replace the carpet in one unit, and it came out great! Highly recommended! read more

They really took the time to get all the stains out even some I thought were permanent

Rino had done a terrific job for me last year. I called on Rino Carpet Cleaning again this morning following a visiting dog making a terrible mess on a carpet. They did a GREAT job! Birkan was on time, courteous. He was very thorough, doing even a larger area than I anticipated, all included in the reasonable price. He did chairs, too, as I requested. The chairs look like new. I highly, highly recommend Rino. Thank you, Birkan!! read more

Best carpet cleaning experience ever! Batuhan arrived on time and listened to all my needs. He gave me a fair price and took his time, working very hard at getting every stain out and making sure the carpet was as dry as possible when he was done. The carpet ended up looking much better than the last time it was cleaned. I will definitely call RiNo again when I need carpet or upholstery cleaned. read more

What a professional and seamless experience! Driver was communicative, prompt, protected the house, floors, corners, everything! Great cleaning, fair price and we'll definitely be using them again! read more

Rino did a great thorough cleaning and Barrant was very nice and professional. I highly recommend them,

As always, Ali and his team did a great job with my most recent carpet cleaning. They are so quick to respond, it's easy to get an appointment and the overall service is amazing. I recommend Rino Carpet Cleaning to everyone! They are not a chain and they are priced right! read more

What a great experience I had with them this week. I arranged for a small room at my house, and a full clean at my office downtown and they did a spectacular job! They were timely with scheduling and the technicians arrived on time. Extremely professional, conscientious and easy to work with. I am thrilled to be working with them and will be using them for all my carpet cleaning needs in the future!! They are top notch at what they do!! read more

Rino Carpet Cleaning did an amazing job. Communication was clear and timely. They showed up on time. Very satisfied with their customer service and work. read more

They were fast, great customer interaction, great quality and at a great price. I would use them again.

We've used Rino several times and been extremely happy with the results each time. They are responsive, punctual, and own up to their pricing quotes. Even for unplanned services they are extremely helpful... we ran into a one-off stain emergency (my 2 yr old poured black coffee all over our white wool rug....).. and they were able to come within 1 business day. On a recurring basis we use them for our upstairs carpeting, rugs, and couches. I highly recommend giving them a try!! read more

We had a great experience. After a urine accident, we needed to get our couches cleaned asap. Rino was super responsive and came out the next day. Overall, everything looked great, but there was one spot I wanted to get touched up. They responded quickly and came out immediately to touch up the spot. I would definitely recommend! read more

The service was incredible and our carpets look amazing. It feels like the company accidentally sent one person, our house really needed two, but it looks two people did it, THATS how good it was. No notes, great job, will use them again in 6 mmonths. read more

Did an excellent job on my rug. Communication was great. Very professional. Took little time.

I hired this company to clean stained stair runners based on good yelp reviews. My bug sprayers apparantly spilled some of their product on the last 5 stairs, and it ran down the risers in straight lines. The Rino technician came out, sprayed but the stains remained. (while trying to tell me what I was seeing was "shadows" when I inspected before he left) I reached out to the owner the next day and sent before and after pictures at his request. He *informed* me that it was "not a stain, but discoloration occurred over time". As if I was lying when I said my runner was in perfect condition before the bug sprayers came, and stained the next. (and by the way, the pest control company is buying me a new runner, so they don't disagree). We proceeded to text back and forth and he claimed it was "daily wear and tear" (three year old runner) or "sun discoloration" (does not get any sun whatsoever) He continued to insist that it was discoloration rather than stain because in his huge seven years of experience he had never seen such a exact thing. I've since had another carpet cleaning company try and they can't get it out either. I would have been fine with him telling me "some stains can't come out, we tried" rather than gaslighting me that I somehow didn't know EXACTLY what happened to my carpet. And being a bit of a jerk about it. I had no problem with the $150 minimum trip charge, that was expected and totally reasonable, but he also insinuated that I was unhappy with that, whereas I never mentioned money once. I was frankly shocked that a business owner would gaslight a customer in this way. read more

I can't say enough good things about Rino service experience. I had an upholstery emergency and they came out within 24 hours and returned to ensure it was done properly! read more

They did a wonderful job!! Made sure my carpet looked as beautiful as possible!! Will use them again in the future!!

Wonderful job by Ali and Batu! They were prompt and worked very hard. They even placed. my area rugs back on wood floor and adjusted them so they would be placed in perfect spot. They were respectful of my home, baseboards and furniture. Carpet looks good again! read more

Ali and his team were total pros. Scheduling was super simple, they showed up on time and explained their plan as we walked through the house. Then they got the work, they put stuff down to protect the walls and the floors, they took great care of my carpets. I was worried about having clean carpets because I have a baby who likes to put his hands in his mouth all the time. After seeing the results, I have no doubt in my mind that my baby is safe to play on the carpet. read more

I would highly recommend Rino Carpet Cleaning! Friendly and professional, the service is excellent and helped me with a couple of annoying stubborn stains. My wife and I are really happy with how our smelly basement carpet is no longer musty. read more

Rino Carpet Cleaning - Clean carpet! Yay! - Carpet Cleaning Near Me

Inconsistent information. When I called they at first said they could do a cleaning on Saturday, and then after finding out it was a small job they said they don't do cleanings on weekends. ‍ read more

I originally thought that once they finished cleaning carpets they did a great job. They spent about 2 hours cleaning my 2,600 square foot home and racked the carpet so it dried with nap upright. Once dried the carpet felt a little crusty. After vacuuming a couple of times it some what went away. A week later, a guest spilled ice tea in my living room so I got out my steam cleaner to pick up spill. Once I started steam cleaning I noticed the water was quite dark. I proceeded to steam clean entire living room. Needless to say my carpets where not clean. After carpets where dry the crustiness went away. DO NOT RECOMMEND! read more