We broke down on the interstate with a flat tire this weekend around 12:30ish, we were able to call…read moreour insurance company and find a tow to Prescott Brothers in Mendota (we live in Princeton and also purchased said vehicle at the Princeton location) I was calling around to figure out warranted info and one call from the Princeton store to the Mendota location and they had us set up in a loaner (after the shop had closed) and set up our service for Monday morning. All of which they could have just said no to- they went above and beyond to help us. I am extremely satisfied with Prescott Brothers at both locations. Many many thanks for helping us through a stressful and scary situation!

Everyone was nice, no pressure, and made me a great deal on my new Jeep purchase! Bob and Jon were…read moregreat!

This is the worst place to take your car. They ignore your car for months and then they guess at…read morewhat is wrong with it and charge you exorbitant prices. I had my car back for one day and the same problem I took it in there for happened again. They then kept it for three more months and I finally received a loner car. I had a minor accident with the loner car that wasn't my fault and even though my car is all payed for, they will not give it to me until my insurance agrees to pay for it which could take up to a month. As a result my husband and I have both lost our jobs and we are stuck in this god forsaken town of Princeton with no money and no jobs. You would need your head examined if you ever even walk by there let alone take your car there. Charles & Suzanne Koran

My mother is 74 years old and Piehl took advantage of her. They ripped her off with a junk car and…read morerefused to take it back. They wasted 6 months going back and forth eventually charging her more money to put in a "new" engine. It was not new it was used. They could have just given her the money back and taken their crap vehicle but instead they wanted to nickel and dime her. By the time she told me about it, it was 5 months into the process. She paid for the vehicle, paid for a used motor then after all their crap the car had an issue with a battery drain. They tried to sponge another $1000 off her to get that repaired. Turns out it was just a wiper motor. $100 or so in parts. What a bunch of crooks. Never go here.

We purchased a vehicle from Vaessen Brothers this year, and the entire experience was smooth from…read morestart to finish. Their team treated us with genuine kindness and made the process easy. Even when we called later with additional questions, they knew exactly who we were. That's the charm of working with a hometown dealership that truly values its customers and community!

Great place to do business. In spite of the covid issues, and resulting manufacturing, shipping,…read moreand delivery problems, Nick Vaessen stayed with me throughout the entire process of buying a new car. He was extremely personable, patient, and efficient, and spend a great deal of time making sure I was comfortable in all aspects of the process. Strongly recommend you pay him a visit!

We purchased a used truck from Johnny Ray and had a very good experience. He was honest and very…read moreknowledgeable. Thank you! We love our new truck!

From the owner: We're Prescott Brothers Chrysler Dodge Jeep Ram Of Princeton, and we've been a local car dealership…read moreand auto repair shop here in Princeton, IL, since 1929. We believe in taking pride in excellent service for the families in our community, offering auto repair, new and preowned vehicles. We started this business to provide the best possible service to our community. We're looking forward to growing our business to continue to serve Princeton and the surrounding communities. We'd like to personally invite you to stop by today to take advantage of our vast selection of new and preowned cars and trucks. Service department located at 1502 W Peru St, Princeton IL 61356

Bought a 2015 Dodge Caravan from Schimmer in Mendota last October. Four months later, it still…read moreseems like a great car/good buy. I have phoned Jeff Fisher, the salesman who sold it to me, several times with questions since I bought it. He is always pleasant and helpful.

My son and I drove all the way to Mendota from Indianapolis, IN on New Years Eve day to purchase a…read morevehicle that was listed online, after I was assured over the phone by the salesman that the vehicle was in top condition. Upon arrival and test drive, we discovered that not only was there a vibration in the steering, the reverse camera that was listed as a feature on the vehicle was not functional. Not only did Schimmer not offer to deduct the cost of the repair of the camera from the selling price, they refused to do so even after I offered to still buy the car - minus the cost of the camera. We drove 500 miles round trip in the rain for nothing. Needless to say, it was not a Happy New Year. Thanks for nothing, Schimmer. You guys suck!

I can't say enough good things about Todd and the team. They made the whole process quick and easy…read more It was fabulous working with them

I purchased a vehicle, and at first had small problems with it, but the service team was very…read moreresponsive and fixed all the issues I had. They were very patient with me and I recommend anyone to purchase a vehicle from them.

Our car stopped working. They were so kind and helpful! Taking care of our car and provided us a…read morerental!

This is a rather long rant, but in essence it's a warning of Buyer Beware if you buy from Schimmer…read moreFord. July of 2023 I ordered a Ford Maverick from Schiller ford, I knew it would take some time so I was patient for months, it wasn't until I heard others who had ordered from other dealers months after me and already had build dates that I became annoyed. I started contacting the dealer periodically to check on the status and was always just told Ford hasn't picked up the order yet and they can't give me any updates. When I heard a couple people I know that ordered in March 2024 and already had build dates in June, I began to get angry. I contacted Ford customer service and was told they had no record of my order and I would have to talk to the dealer. I told them if I could get any information from the dealer I would t be calling them. I then sent an email to the CEO of ford and head of customer relations and within a day I was contacted by ford, they took the information on my order escalated it and gave me a build date. Something maybe the dealer could have done months ago and I wouldn't have been waiting for almost a year. The same guy also told me that the dealer had a few others stuck in their order banks, so if you ordered from Schimmer and have been waiting a long time you're welcome. Your vehicle might finally be on its way to production. I had told the dealer several times that I wanted to be notified as soon as they got a build date because my fear is they would wait to call me until the truck was on the lot and then low ball me on my trade saying take it or leave it we will just sell it to someone else. They assured me they would so I would have time to sell my trade myself if they were unwilling to give me its value. I waited three days after Ford had located and scheduled a build for my truck and still no updates from the dealer. I wrote a letter to the president expressing my dissatisfaction with the follow-up and customer service and why did I have to be the one to go to corporate and get this order moving, why didn't any of his staff take the initiative to find out why it was stuck in limbo. I received a snarky email back with absolutely no appologies and basically telling me to feel free to buy the truck elsewhere. I have waited almost a year, my trade is now a year older, interest rates are higher. If he had offered even one apology for his staff not following up and a willingness to do the best he could on my trade, or in any respect at least pretended he wanted to earn my business I would have gone through with the deal. But he might as well have told me to F- off, go somewhere else. So that's how they treat their customers.

Chris Barefield did a great job helping us find the car we wanted at the price we wanted.read more

I wanted to take a moment to express our deepest gratitude for the outstanding service we received…read morefrom Ryan, Scott, and Sedrick at Kunes Sterling location today. You made our daughter's day, we are all moved by such a kind gesture! I cannot express how happy the gift made her, it was wonderful to see her smile! All the staff at Kunes have repeatedly gone above and beyond, your courteous staff made our family feel welcome and valued. From patiently answering each and every question, providing expert advice, and exceeded our expectations in helping find the perfect car within our budget. Kunes has consistently delivered! We especially appreciate the extra effort your team put into ensuring a smooth and efficient transaction process. The exceptional service at Kunes has exceeded our families expectations in every way! We couldn't be happier with our new Kia K5 vehicle. Thank you for the exceptional experience, we will be buying all of our vehicles from Kunes moving forward! Happy Holidays and thanks again! Best regards, The Wiedner's

The Toyota service area was attentive , check to see if my extended warranty covered items and even…read morewashed my vehicle. Chase the service manager was wonderful.

Went to look at cars, found a car with a crack in the front bumper and engine needed work. The…read moredealers interested in only doing the engine work but not repairing the bumper. They were not interested in working with us on the price. Not a very good sense of customer service at all. They gave their price which was eventually settled on, but the salesman had a hard time getting information together for the insurance. They kept asking for pictures of the policy, the insureance card, the plates, etc.. It was alot of red tape to go through just to get this car. Hopefully this car will run. Not the best experience from these people...I feel the service would have been better and the sale could have went better if there was alot more organization... :(

Just bought a car July 7, 2021 It was a new Mitsubishi…read moreOutlander 2020 The transaction was easy and everything has been working just fine!

I highly recommend Coronet in Peru. They stand behind what they sell and provide excellent service!…read moreOn a road trip from Michigan to Colorado, our brand new RAM 1500 broke down near their dealership. Even though we purchased in another state, they went out of there way to provide us a solution so our vacation could continue. The service manager Laurie provided consistent updates of the progress on repairing our vehicle. She also followed up to verify that the vehicle got us home safely after picking it up from their service department.