Chris Barefield did a great job helping us find the car we wanted at the price we wanted.read more

I wanted to take a moment to express our deepest gratitude for the outstanding service we received…read morefrom Ryan, Scott, and Sedrick at Kunes Sterling location today. You made our daughter's day, we are all moved by such a kind gesture! I cannot express how happy the gift made her, it was wonderful to see her smile! All the staff at Kunes have repeatedly gone above and beyond, your courteous staff made our family feel welcome and valued. From patiently answering each and every question, providing expert advice, and exceeded our expectations in helping find the perfect car within our budget. Kunes has consistently delivered! We especially appreciate the extra effort your team put into ensuring a smooth and efficient transaction process. The exceptional service at Kunes has exceeded our families expectations in every way! We couldn't be happier with our new Kia K5 vehicle. Thank you for the exceptional experience, we will be buying all of our vehicles from Kunes moving forward! Happy Holidays and thanks again! Best regards, The Wiedner's

Today I found my self in need of replacing a vehicle and to be fair Majeski was not my first…read morechoice, after seeing family make a few buys there. However what occurred to day put me at ease and also managed to be a good stroke of luck with a 2016 Mazda CX3, the pleasant surprises did not end there, they where also ridiculously fast but in the best ways and very professional, and waiting for my arrival when I arrived, so good that while I was skeptical going in I would easy recommend them to any one after today, and that is something I never thought I would say. I am glad they proved me wrong and hooked me up so well! Blake and the rest of the team really took care of me!

I came in to look at a car and was greeted by a salesman who seemed very friendly and professional…read moreat first. I believe his name was Michael. He was helping me find exactly what I was looking for and then he began to appear as irritated as I asked more questions. I told him I needed to call my wife first and he seemed very annoyed by that. Then as I asked more questions he told me "this isn't rocket science." and it seemed he was more interested in making a sale than helping me find something suitable. I told him I'm elderly and I need a car that is accessible enough for me and my wife but he sort of chuckled. He then told me he's helped me to the best he could but he really didn't. I ended up walking out and taking my business elsewhere. Never in my life have I witnessed someone so unprofessional. Thank you Michael for the terrible service!

I took my 2012 Chevy Captiva to Ken Nelson. I had a major engine problem. Low compression in second…read morecylinder. They said it needed a different engine. I was told they found one with 88,000 miles or for $500 more one with 62,00O miles. I said the lower mileage engine. They said it would be in in 2 days. It took 4 days. Then they called and said the engine looked good but it was a 3.0 out of a Cadillac not a Captiva. It would cost me 5 more hours of labor to put it in. They had it 2 weeks before it was done. 2 weeks later the Captiva breaks down and I have it towed in to Ken Nelson. It has a broken front axle shaft. It was delivered to them Monday afternoon. I called them Friday did not hear from them until Tuesday a week later and find out what's wrong with my Captiva. They had it 2 weeks again. Then I noticed it has a major exhaust leak right behind the engine. I took it in at 915 am to fix it. I was there until noon. They had reused the gasket instead of putting a new one in Jeremy said it was his call. When I finally got my Captiva no one said I'm sorry it took so long. I did not get charged for this repair but I guess my almost 3 hours of item and having to cancel my client wasn't that important to them. I also have a eco button that is not working but was working when I took it in to have engine replaced. I have to take it back again to get that fixed. Jeremy said it would be no charge for this to be fixed. They had my Captiva for 4 weeks. I am greatly disappointed in their service. I took it to a dealership expecting a higher caliber of service. Especially at$115 per hour.

Avoid This Dealership at All Costs…read more This is hands down the worst dealership I've ever dealt with. I bought a certified pre-owned vehicle here on July 7, 2025 and arrived at 4:00 PM. I didn't leave until after 11:00 PM because they only had one finance person working--despite me paying cash. I didn't reach my hotel (2.5 hours away) until after 1:00 AM. The very next morning, thick white/blue smoke poured from the exhaust. I recorded it, thinking maybe it was condensation. But within days, the smoke happened again--and again. I also discovered the front brakes/rotors were bad and the transmission jerked from 3rd to 4th gear. I brought the truck back, still under their "100-day warranty," and was given a loaner. Almost two weeks later, they told me they "found nothing wrong," even after seeing my videos. They returned my truck on July 31, 2025--and the smoke started again the next day. Now they ignore my calls. I paid a lot of money for this truck, and their response has been denial, delay, and neglect. A Ford dealership that can't (or won't) fix their own certified vehicles is unacceptable. I'm now speaking to a lawyer. Save yourself the stress--go anywhere else.

Bought a car ,have little issue, feel blown off in getting it resolved now that I bought car. They…read morewere all that when I was buying it!!

Excellent service, can't be best. Careful evaluations, reasonable pricing. My very first choice in…read moreunderbody work.

Excellent old school customer service with reliable and confident mechanical knowledge. Wish we…read morewouldn't have lost this type of service everywhere else. They fix what is wrong and don't try to upsell you

Thank you Kunes Chrysler Dodge Jeep Ram for taking care of my mother and I especially want to…read morerecognize Shauna for the incredible service she provided. She took such great care of my mother, treating her with patience, kindness, and genuine respect. It meant a lot to see someone go above and beyond to make sure she felt comfortable and supported throughout the entire process. The dealership itself was outstanding--professional, efficient, and truly committed to doing things the right way. They serviced my mothers vehicle quickly and the work was done flawlessly. Knowing my mother was in good hands made the entire experience stress-free and reassuring. I highly recommend Kunes Chrysler Dodge Jeep Ram, and I can't thank Shauna enough for her exceptional service. We'll definitely be returning!

Purchased a vehicle in July 2025. Still waiting for the proper paperwork to legally title and tag…read morethe vehicle over 90 days later. The individuals "in charge" have lost paperwork that overnighted with tracking, and refuse to send what is needed to the local/State Motor Vehicle Division. This process has proven the dealership not only grossly negligent, but grossly incompetent, and rendered the vehicle unusable, resulting in loss of income. Would not recommend.

Review of Dixon VW I…read morespoke with Dixon VW for over a month about purchasing a new vehicle. Throughout every conversation--by phone and text--we discussed only the out-the-door price, meaning tax, title, and license included. At no point was anything else ever discussed. They even requested my home address (I live out of state) specifically to calculate the correct taxes and fees. When we agreed on a price and I submitted my deposit, everything appeared correct. The paperwork Scott sent me also showed $0 in taxes, which aligned with what we had agreed upon--those costs were supposed to be included in the purchase price. After I signed the paperwork, I asked if my existing plates could be transferred. At that point, Scott informed me that I would need to pay my registration fees and that I would also owe sales tax when registering the vehicle in Iowa. This added roughly $2,500 to the cost of the vehicle. This was completely unacceptable. I had other written offers for less money that already included taxes, and I had shared one of those quotes with Dixon VW. I was willing to pay about $200 more to save a two-hour drive, but adding another $2,500 made no sense. Scott and Drillon refused to refund my $1,000 deposit and claimed this was my fault because I had signed the agreement and "didn't notice it." This is despite the fact that for over a month, not once did anyone state this deal was anything other than out-the-door pricing. This turned into a week-long back-and-forth just to get my deposit returned. When I pointed out that I would end up paying $2,700 more than another identical offer, they played dumb and asked why I would have signed the paperwork. Eventually, they did return my deposit--but only after an exhausting and unnecessary ordeal. This was by far the worst car-buying experience I've ever had. What started off promising ended with changed terms, refusal to take responsibility, and behavior that fits the exact stereotype people dread when dealing with car salesmen. Plain and simple, this dealership tried to pull one over on me and then acted innocent when called out.

Don't waste your time with this dealership. They list vehicles for a great price online to get you…read moreto make the long trip way out in the middle of nowhere. But, when you get there, they won't sell you the car at that price. They add on a ton of fees and a subscription to a theft deterrence system that they will not sell the car without. If you don't use their finance company, the price goes up again. This place is a scam and should be investigated for shady business practices.

Amazing Customer service. Very friendly and helpful! Dustin is awesome! Seriously knows his stuff,…read moreand he's just a good guy. Don't go to AutoZone down the street, those guys were morons, couldn't even type into a computer properly.

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