I never had such good service before These guys put me first…read moreI had to go on a trip So they hurry and got a radiator put in my car 5 STAR ALL THE WAY

I took my vehicle in for an estimate and was told I needed almost $5000 dollars in repairs and that…read moremy car wouldn't make it back out the the parkimg lot with the necessary repairs. Thankfully I took my car to get a second opinion and the fuel filter replaced for a total of $120 with labor. This business is the worst kind of scamming mechanics out there. I would give less than 0 stars if possible.

Do NOT go here for ANYTHING! Please save your self the trouble and find a different plac…read more Our alternator was shot so we took it in here. They replaced the alternator but our car broke down again as the alternator was faulty. Now we understand the staff did not know that the part was faulty at the time, but the new part still failed and it left us stranded and financially stressed. When we kindly explained the situation to staff, they were very rude, defensive, aggressive, and would not issue any sort of refund for installation of a faulty part. Disappointed with how my daughter and I were treated once the alternator failed. Extremely dissatisfied in how this company handled the situation, would not wish this stress and overall shameful communication on anyone.

I was looking at a $1200.00 replacement for my starter at Toyota! Chase was VERY kind and only…read morecharged me the labor! He had my truck in and out as soon as possible and even cleaned my headlights for free! I will continue to use his services!!! I give a 5 Star and recommend his service to any traveler!

I'm moving across the country and pulled into Rock Springs late last night. To my horror, my…read moresteering was creaking and whining and I wasn't sure if I could keep going. This shop is obviously good because it's busy! They weren't able to see me immediately, BUT- Hubert at Rock Springs Auto Repair was kind enough to let me use his grease gun and stethoscope and we isolated the problem to the ball joint and got it ready to keep rolling. Thank you Hubert! You're a good guy.

We drove in from the West Coast to spend a week in Rock Springs; as soon as we got here, we noticed…read moreour truck leaking oil from the rear differential. We were pretty concerned, as we only have a few days to look around, and in Wyoming you need a good vehicle to do so. So we checked online last night at about 4:30pm which was dicey in itself because they close at 5. But we drove down there anyway to talk with them, and even as they were closing, they were able to make a spot for us this morning 8/28/25. We got there at 8am and before we could ask, Kira at the front desk offered to find us a ride back to our hotel. We gratefully accepted! The owner Rick gave us a ride and after talking for a few minutes, we felt very comfortable with both him and his establishment. He assured us that they would do everything in their power to get us back on the road as quickly as possible. Right after 9am, we got a call from them, letting us know they found the issue and would start fixing it right away. So we took a short walk around our hotel's neighborhood and not long after we came back, the phone rang again. They had fixed our truck and it was ready! It wasn't even noon yet! We were very impressed. And Rick came back to pick us up at our hotel to get our truck. Many thanks to everyone involved; Rick, Kira and shop mgr Jay, plus the mechanics who worked so efficiently to get us going again! You guys have definitely earned another customer- when we relocate out here we have about seven vehicles including two car show classics that will need maintenance. Much gratitude and respect, Cindy and Norm

Amazing customer service from every single person working there. Great communication, the service…read moredepartment estimated a great price and they fixed my A/C in just a couple hours as a walk in. A special thank you to Autumn, Hector, and all the service technicians hard work. It did not go unnoticed and I'm thankful to you all.

On Friday June 26, 2026 we were 2500 miles from home towing our camper when we got a check engine…read morelight on our 2025 GMC Sierra 2500 with 51k miles (still under powertrain warranty). We called Whisler Chevrolet (they were the closest to our location), and were told to bring the vehicle by and they would check it and get us back on the road quickly. Upon arrival (11am), we were informed the service technician was on his way to lunch and would diagnose our vehicle when he got back from lunch in an hour. After some time we were told the vehicle needed a new transmission, and they had one in the shop, but were waiting for GM to approve the repair as a warranty claim. Eventually, the warranty repair was approved by GM, but we were told the repair would not be made until Monday morning because no shop work was done after hours or on weekends. We were very frustrated because we had been at the dealership for 7 hours and nothing had been done to repair our vehicle. The shop employee suggested we talk to a salesperson about trading our vehicle for a new truck (which we had only had for 4 months). She introduced us to the salesperson, and the first thing he told us was the repair amount would be subtracted from our trade-in value despite the fact it was a warranty issue (this practice hardly seems ethical). We canceled our weekend plans, rented a U-haul truck so we could tow our camper to a campground less than a mile from the dealership, and spent 3 unnecessary days in a town in which we had no interest.

DO NOT GO HERE FOR ANYTHING !!!! I was traveling from…read morewashing to colorado and my hood flew up and smashed my windshield. alexis said he could fix it by end of day the next day. he held onto my car and even took off my windshield and at the last second after i was waiting outside in my hotel parking lot with all of my animals he just gave back my car and my money with no explanation as to why!!!! LITERALLY DO NOT TRUST HIM HE BROUGHT BACK MY CAR WITH THE ORIGINAL SMASHED WINDSHIELD AND SILICONED IT DOWN

Had a car we could no longer use or repair..Alexis was there as soon as they could to haul.it off…read moreto the cars of other dreams..along with $50...thank you..if only getting rid of other old junky stuff was that easy...lol

Mark helped us with a rental truck that went south. gave us great advise and helped save the day.read more

Mark was wonderful! We saw an engine light come on in our Toyota Sequoia and called Mark. Keep in…read moremind that this was on a Sunday - no other places were open and we were on a long cross country trip so we needed help to find out what was wrong. Mark opened his shop for us and quickly diagnosed the problem. He was very honest, gave us invaluable information and provided options. While his shop didn't have the part we needed (and that's ok), he couldn't have been nicer and more accommodating to try and help us get on our way. Super grateful he answered his phone on that Sunday

I was driving through Rock Springs when my check engine light came on. Mark took care of me right…read moreaway and went above and beyond to diagnose the issue. He's definitely someone you can trust and was a welcome relief to find a kindred soul in a town I knew no one. Thanks again

We took our vehicle to Action Auto after an "electrical fire" caused the wiring harness to need…read morereplaced. He was expected in my eyes to replace the harness and get the car in operable condition again, just as it was previously, but unfortunately he replaced the harness, and that was about it. He had the vehicle for 2.5 months, and we picked it up with a tow truck because he "couldn't get it to run." Our insurance was involved and he made a decent amount of money throughout this ordeal. Finally after getting it home, come to find out the spark plugs he "inspected" were absolutely horrible. We changed those, rewired some plugs that had been incorrectly placed, changed the oil, got some gas in her, and shes running and driving fine. So the 1 star is for the one thing he actually did do, which was replace the wiring harness, but that's about it. There was very little communication, even after expressing we would like to be informed of what was going on. He told us and insurance 2 different things. Not the best attitude either. Overall experience with this shop was a disappointment.

Wild Card was a lifesaver for us in a very stressful situation. Our SUV got an oil leak from a…read moredamaged oil pan in VERY rural Wyoming. Wild Card drove 100 miles to get us and towed the SUV all the way back to their shop in Green River. Finding a replacement oil pan there proved to be a challenge, and one had to be brought all the way from Denver. It arrived after 7 pm but Wild Card is open 24/7 so they were able to get the repair done right away. Being stranded miles away from help in a strange place made us feel very vulnerable. But the staff at Wild Card was honest, very friendly and helpful, and did a great job for us. We felt lucky to have found them.

Really nice owner. Did a fantastic job on a tune-up and oil change and a very reasonable price…read more Will definitely use them again !