I'm moving across the country and pulled into Rock Springs late last night. To my horror, my…read moresteering was creaking and whining and I wasn't sure if I could keep going. This shop is obviously good because it's busy! They weren't able to see me immediately, BUT- Hubert at Rock Springs Auto Repair was kind enough to let me use his grease gun and stethoscope and we isolated the problem to the ball joint and got it ready to keep rolling. Thank you Hubert! You're a good guy.

We drove in from the West Coast to spend a week in Rock Springs; as soon as we got here, we noticed…read moreour truck leaking oil from the rear differential. We were pretty concerned, as we only have a few days to look around, and in Wyoming you need a good vehicle to do so. So we checked online last night at about 4:30pm which was dicey in itself because they close at 5. But we drove down there anyway to talk with them, and even as they were closing, they were able to make a spot for us this morning 8/28/25. We got there at 8am and before we could ask, Kira at the front desk offered to find us a ride back to our hotel. We gratefully accepted! The owner Rick gave us a ride and after talking for a few minutes, we felt very comfortable with both him and his establishment. He assured us that they would do everything in their power to get us back on the road as quickly as possible. Right after 9am, we got a call from them, letting us know they found the issue and would start fixing it right away. So we took a short walk around our hotel's neighborhood and not long after we came back, the phone rang again. They had fixed our truck and it was ready! It wasn't even noon yet! We were very impressed. And Rick came back to pick us up at our hotel to get our truck. Many thanks to everyone involved; Rick, Kira and shop mgr Jay, plus the mechanics who worked so efficiently to get us going again! You guys have definitely earned another customer- when we relocate out here we have about seven vehicles including two car show classics that will need maintenance. Much gratitude and respect, Cindy and Norm

My wife and daughter were on a road trip and experienced car issues as they were passing through…read moreRock Springs. Rumble literally came to the rescue--they quickly diagnosed and fixed the problem (at a very reasonable cost) and had my girls back on the road that same afternoon. They couldn't have been more kind. Highly recommended.

It was a great experience, love janet, very congenial, services were good also, she listened to…read morewhat i wanted, & followed through

Took my ATV in for service and tune up and told them 10 times to change all fuilds and filters…read more They had it for a month and rebuilt the carb changed the oil and oil filter. They did not change the fiulds in the diff or change the coolant, just topped them off. They didnt change the air or fuel filters. All this was on the work order. The person at the service desk could care less and gave me attitude. I had to have the machine and will take it to another kawasaki dealer as I was told it would be 3-4 weeks before they could get it back in. DO NOT GO Here!!!!! should be no stars

We can't recommend these guys more. Absolute champions!…read more Our van had an issue while we were passing through, and 2 other mechanics quoted us close to 1000 to fix the problem. We were on our way to Canada via San Francisco, and had very limited funds. We needed a fix that would get us to Canada, where we'd be able to afford to do the larger repair that was needed. We explained this all to Dennis, and he understood. Instead of ripping us off like the other shops wanted to, he came up with a solution that would get us safely to Canada, where he made us promise we'd have the serious repairs done ASAP. The repair was done quickly and well - and he even called us the next day to check we were okay. What a sweetheart! Honestly, if it wasn't for Dennis, we'd still be stuck in Rock Springs. So thank you Dennis!

They are very friendly and welcoming. They were quite busy when I arrived but I can tell they…read moretrying to help me to the best of their ability!

Took my truck in for a front end alignment and they didn't do it said I needed front end parts most…read moreof the parts they said I needed are brand new and everything else is not bad will never go back there for anything

This is a small family shop with a dad that is a serious gear - head. One son does the towing -…read moreexcellent service - and the other is in the shop. The shop is small and cluttered and not a place for you to hang out, but I don't need a lounge. There is a Chinese place across the street if you need to kill some time. These guys took care of us with both the tow and shop time. It was a really easy fix, that they could have charged a bundle for. Not only did they move a car that was being worked on out of the bay to take care of us quickly, but they also charged us a really small fee and found a dead short that had been bugging me. We were on the road in less than an hour.

My daughter locked my keys in the trunk of my car! Used my roadside assistance & Rizzis came out…read morequickly, got into my car pretty quick, even in the freezing cold. The man that came was professional and polite, my gloves & hat were also in the truck with my purse & keys. He didnt have an issue with me going back into the house to stay warm!

Brian has done all my work from when I was in my 20's. Now in my 60's…read more Great service, very friendly. He always gives great advice on all repairs. Even if your a DIYer? He will advise you with his expertise from his many years of experience. Good old school shop. where everything isn't about taken you money.

Very fast turn around. Very pleased with the service. Brian and crew seem very knowledgeable. Great…read morework. THANKS

Mark helped us with a rental truck that went south. gave us great advise and helped save the day.read more

Mark was wonderful! We saw an engine light come on in our Toyota Sequoia and called Mark. Keep in…read moremind that this was on a Sunday - no other places were open and we were on a long cross country trip so we needed help to find out what was wrong. Mark opened his shop for us and quickly diagnosed the problem. He was very honest, gave us invaluable information and provided options. While his shop didn't have the part we needed (and that's ok), he couldn't have been nicer and more accommodating to try and help us get on our way. Super grateful he answered his phone on that Sunday

We were traveling home to Nevada in our 2004 Jeep Wrangler. We had been referred to Jesse. We…read moreshowed up at 9:00 am. We went for a walk and checked back. It was two bad hoses. Jesse replaced them, topped of the fluid and hoses off the mess under the hood. We drove around to make sure it was fixed. We headed west. We stopped every 30 minutes to an hour to check for leaks. At this point there are no more leaks. His price was reasonable and he was very friendly and helpful. Christopher at O'Reilly auto parts recommended Jesse. Both men were excellent and saved the day.

5 stars!!! What an…read moreoutstanding experience at Dan's Tire Service in Rock Springs! I pulled in thinking I had a leak in my inner rear dual tire on my 43-foot motorhome. As soon as I arrived, a crew of four guys jumped right in and got to work. They carefully backed my coach up to the shop, jacked up the rig, removed the tires in no time, and submerged them in a large water tank to check for any leaks. After they couldn't find a leak, I reached into my pocket and realized the culprit was actually my newly installed tire pressure monitoring sensor cap. I put it back on, and there was the source of the problem. Problem solved! When I went inside to pay, the owner (or manager) simply smiled and said, "You're good--we've got you covered." They didn't charge me a dime. I went back outside with some cash and gave the technician who did most of the work about $40, asking him to share it with the rest of the crew. They had earned every penny. It's rare these days to find a business that treats people with this level of honesty, kindness, and customer service. Dan's Tire Service has definitely earned my trust, and they'll have my business whenever I'm passing through Rock Springs. If you're traveling through Wyoming--especially in an RV--and need anything tire-related, I can't recommend Dan's Tire Service highly enough. They are true professionals and genuinely good people.

prompt and courteous service. took care of us right away. would highly recommend them.read more