I spent 28 years in business for myself and always treated my customers fairly. Never once handed…read moreout a bill I couldn't completely justify. I would have to say that these people operate the same way. I can't say enough good things about them. If you are wondering if you can trust this shop, you can quit wondering. Probably the most honest experience I've had with any business in this area, period.

FORGET THE HARLEY DAVIDSON DEALERSHIPS FOR SERVICE! Last…read morerepair I had done here vs the dealer in Port Charlotte. Dealership quoted $740 Soul Rebel did it for $350. 1- Service with a smile from actual bikers. 2- Technicians know the bikes. It seems that they work exclusively on Harleys and its derivatives. 3- Pricing is less than half that of the franchised dealers. 4- They will work on older bikes as well - including custom builds.

Chris and staff know their stuff. Great shop for Harley repairs and service. Met them at Leesburg…read moreonly to find out they have a shop very close to me in Ft. Myers, never knew.

Cycle Solutions Inc. is a motorcycle speed shop. The owner of the shop, Chris Waddell, specializes…read morein Harley-Davidson motorcycles, but also services all others including Indian and Victory. I first met Chris and his crew 6 years ago at the Leesburg Bike Fest. I had just recently purchased my 2006 Softail Deluxe and after his crew had installed a couple of customized and performance items for me, he put my bike on his Dyno. He identified a problem that would have been catastrophic for my engine. His crew fixed the problem and in the process it added an increased 20% of horsepower. I've been a believer in their expertise and abilities ever since. I recently stopped by to get the fluids changed on my 2014 Softail and have him look at my tires. As I figured the tires needed changing. He ordered new ME888's and a few days later called me stating my bike was ready to go. I was very pleased with my new tires and the work performed. The shop: The front sales area has accessories for all your HD needs, including performance packages. In the rear is the shop area. There are three elevated "stalls" where work is performed on the customers' bikes. Further to the back is the "Dyno Room" where Chris puts the bikes thru tests. Based upon the graphical results, he can determine if your bike is at operating at peak performance. The shop is very impressive and set up for serious maintenance and performance upgrades of one's motorcycle. I highly recommend you come by and check them out. They're located at 15870 Pine Ridge Rd. Fort Myers Beach Florida. Always ride with a helmet, and Safe riding! Monday-Friday 10-5 Saturday 10-2 Website: http://www.cyclesolutionsonline.com Tip: Check out Cycle Solutions at all the major Bike Rallies across the Country, including: Daytona Beach Bike Week Leesburg Bike Fest Myrtle Beach Bike Fest Americade Rally, Lake George, NY Laconia Bikeweek, Laconia, NH Gettysburg Bike Week Sturgis Rally, Sturgis, SD Roar On The Shore, Wildwood, NJ Biketoberfest, Daytona Beach, Fl The Lonestar Rally, Galveston, Tx

If you're doing any nighttime riding, you know the importance of good headlights. My original…read moreheadlights were "fogged" to the extent that I finally decided I needed to do something about them. I decided that LED lights were the best way to go. I found Horney's on Yelp while looking for places that serviced Harleys- specifically I was looking for headlight and passing lamps replacements for my 2014 softail. I had already did some online research and found a set made by HogWorkz - LED 7" Halomaker headlight with 4.5" Halomaker passing lamps. When I walked in, the first weekend of May, I was greeted by two friendly ladies working behind the counter. After explaining my headlight situation and a picture of the LED lights I had found online, one of the ladies explained to me that she could get those same lights but it wouldn't be the brand name. She began searching through her computer files and showed me the results. The price for the whole set was about $200 cheaper than the brand name and they were the same. The only drawback was that she would have to order them and it would take 4-6 weeks for them to arrive. I was good with that and so she ordered them there on the spot, took my phone number, and stated she would call me when the lights arrived. Fast forward to five weeks later - June 9th and I received a call from the nice lady from Horney's stating my lights had arrived. I made an appointment with them for 10am the next morning for the change out of the old lights with the new. I arrived the next morning just before 10am. They immediately took my bike in and in less than an hour was finished. The new headlights look amazing and definitely light up the roadway!! I'm extremely happy with the service I received, the helpfulness and pleasant nature of the employees, the quality of product, and the overall cost of my purchase. A hearty recommendation and 5 Stars! Check them out.

I have a 2001 HD Ultra Classic w 124k miles on it. It was having an electric issue that caused the…read moretach to jump around and the check engine light to come on. I had brought bike to another dealer and they charged me 2 1/2 hours labor at $139 an hour and never solved the issue. I was told about this shop and so i brought bike there, told them of the issue and they were game to try. The initial diagnosis didnt reveal much so Horneys called me and asked how much time i wanted spent to solve the issue, so i authorized another 1 1/2 hours of labor and nothing else. I rec'd a call 2 days later and the issue was solved and the bike was ready for p/u. I was told that my battery was replaced, and I didnt authorize it, but i was out of town at the time of the call and i knew tha battery was not that old. So i waited until I got home and checked and battery was only 2 years old and always kept on a trickle charger. I went to p/u bike and paid the bill. I rode home without issue and put trickle charger on bike and went about my day. 5 hours later trickle charger was still in the red (battery not fully charged) so i worried and called Horneys. I asked front clerk about it but she is only counter help and does not know much about the repair of the Harleys. She said she'd ask the repairman (Rick Horney) and get back to me. I was in the garage w the bike and it was 100 degrees and 90% humidity outside so it was hot and the return call didnt happen so I called again. She said she was busy with a customer and hadnt a chance yet to speak with mechanic. Mean while I removed seat and noted that the battery installed was not a OEM Harley battery, it was an aftermarket battery, in addition that the wires for the trickle charger were not placed correctly on the battery, the battery lock down bar was not reattached and the positive battery cable to the battery had a large crack and wire was exposed. I was not happy. The initial price of the battery was $196.95 and $70 labor to install it. I called Horneys again to tell them the issues of what i found, and that the price for an aftermarket battery I never authorized was high. Front clerk said she'd discount the battery to $165.99. But no mention about the other issues Id found. I asked if I could return the battery and I would buy a OEM replacement. She reluctantly agreed. There was never a return call to me about the other issues Id found. I went back to the dealer the following day with another unrelated issue, and spoke with the mechanic (Rick Horney) and he was verbally abusive towards me, stating how could I complain about other issues when he fixed the issue the other dealer could not. How dare i call so many times and abuse the front clerk. I never and would never verbally abuse anyone in customer service. When I called Horneys Custom Cycle, I was distressed but never mean. I was bringing attention to the issues Id found. So I went to the front counter where the mgr. was, (didnt get his name) and explained the situation. He then went to the back area and spoke w Rick to get his side and upon his return to the front counter, he said that I called too many times and now his shop refused any further services to me. I was banned from their shop. I said I would be back to bring the battery i no longer wanted and return it and I left. On Tues Aug 12th, I went in to return the battery, that I didnt authorize. I was given a refund for the battery and not for the $70 install fee. Do not utilize this shop. If you complain about the repair work and issues found with their work you too will be banned. Im going to file a complaint with BBB and Consumer Affairs. This is not the way to treat customers and people in general. I didnt need to be banned as I would never go back there again after how they treated me and abused me. And for their poor work ethics.

I took my 2001 Indian Centennial Chief here after Harley-Davidson totally screwed it up, couldn't…read morefix it, and kept breaking my windshield, headlight lens, scratching my forks, etc. Anyway, Verdow fixed the wiring and carburetor problem and it was inexpensive.

I've been going to these guys for years. I have a 1984 FXR pro street bike. These guys are amazing…read moreprofessional they walk into their part shelf and pull off my part and you can watch them put it on. It's a one stop shop they have every part for your motorcycle any year. Anything you want they are the best? Do not waste your time and take your book anywhere else I'll try. Sky launch joe squirrel are the best

This place is awesome! Chris is super friendly and completely committed to your satisfaction. We…read morerented a 170cc four stroke for my wife and I and a 50cc 2 stroke for my 19 yo son. We rode these things from Cape Coral to Sanibel and onto Captiva (then back). The weather was amazing and the ride was even better. He gave us recommended routes and suggested a great restaurant! You're in really good hands with this company. The bikes are very high-quality, cruise very smoothly at 45-50 mph and the rentals are extremely reasonable. Thanks again Chris for an unforgettable experience!

From the owner: Big news from us! We’re officially going MOBILE while we work on upgrading to our brand-new…read morelocation! That means we’re still bringing the fun to you—just in a more flexible way. Whether you’re planning a day out, a special event, or just want to cruise around, our scooter rentals are still available—now with convenient mobile service. We’ll come to you! We appreciate your support and patience during this exciting transition. Trust us, the new spot will be worth the wait Message or call us to book or get more details!

MONK!!! my guy! Had a great attitude throughout a difficult sale. Thank you A-Rod pleasure…read morechatting with ya. This place went from garbage to great! Like mentioned before, the vibe and the crew are all fkn amazing! This shop has 180'd, I will continue to refer anyone who doesn't have their own solid techs, to come see these guys. JUST COME IN AND SEE THE RIDES n VIBES for the hell of it ... definitely upgraded under the new ownership, Jeremy... killin it man, we need more shops like this

I was invited here for the barking lot party. This place had it all. Plenty of vendors, food…read moretruck entertainment & Guardians of Florida Rescue. The also some very cool bikes and trikes! The Guardians of Florida provide many types of sweet and awesome dogs for adoption. It was great seeing dogs be given forever homes. The Hooter girls from Hooters Restaurant were very sweet and even helped out the rescue by walking dogs around and just being helpful. Hippie Dippie Florida was just one of the vendors providing homemade beef tallow products and had a real prairie dog named Poppy who was just the cutest. One other vendor that was fun was the Wiggle Bar Truck which is a mobile Pet Boutique which even provides doggie brew on tap. American sliders food truck was working hard to provide delicious food for all who were in attendance. There were so many other vendors too that had many cool things. The bikes and Trikes were in abundance. There is even a second level of motorcycles to check out. Everyone was so helpful and the event was so much fun!

I connected to EMP Cycle Works through Yelp, and I am very happy I did. Joe (the owner) was so…read morethorough and helpful in fixing my bike through the easiest and most cost effective solution. He runs a fair and honest business, and I appreciate his service on my motorcycle. Thanks again. Highly recommend!

From the owner: EMP is the one stop shop for all your motorcycle needs…read moreWhether you are looking for basic service, performance upgrades, engine building or a fully customized motorcycle, EMP Cycle Works is the shop for you. To set yourself apart in this industry, you have to be a step ahead of your competition. Here at EMP Cycle Works we take pride in the craftsmanship we use to expertly complete each project. Being meticulous is what sets us apart from the competition. Give us a call with any questions or aspirations.