What a disaster this company is!!!! We've had nothing but issues since we moved into their home…read more Have a huge HVAC repair bill for a unit under 2 years old. Zero support from the company and rude managers. Still have things not repaired from the 1 year walk through in October 2024. Don't waste your money or you'll continue to spend money on repairs

Avoid at all costs. Very good at taking your money but nothing but wait times and random dropped…read morecalls when attempting to request insurance reports. Find a more reliable company for home and insurance needs.

It's a simple concept…read more When you hire an inspector, you don't expect them to dig through your freezers. What exactly is the code that requires that a freezer be checked? THERE IS NONE! Then, after braking the handle, tm refuses to pay to get it fixed.

Shoddy workmanship and refuses to fix defects. Expect to hire a lawyer and wait for years for…read moreresolution. Not a company I'll ever do business with again.

We just moved into our last home, our retirement dream home. It started almost exactly a year ago…read more I saw a sign for a home community in Mesa, Arizona after mountain bike riding with a friend, who I learned ) months later also lived in a Blandford Home Community in East Mesa. The wow experience started with the beautiful gated entrance with fabulous landscaping and abundant palm trees. As I followed the signs to the models, I noticed the generous space between the backyards of the homes. Lots of open space with walking trails and again, beautiful landscaping. I walked through the 3 models and immediately knew that the third one, Residence 12 would become the final home we would live in. I walked back to the office with lots of questions and met Terry Lents, who over the next 12 months would become much more than a sales associate but a trusted friend. Terry's patient communication style, always listening and carefully answering my questions started the process of building the trust I quickly appreciated. He spent about 90 minutes walking 4 different Residence 12's at various stages of construction. This first encounter became the foundation of dozens upon dozens of phone calls, texts and face to face visits. Next up, the product itself. I loved the floor plan, the high ceilings (12 feet), the beautiful finishes and the quality seen in so many details. I brought my Wife over the next day, concerned that the community in Mesa: Reserve at Red Rock would be too remote for our agreed upon vision of living in the Arcadia area of Phoenix. But, she had the same experience I described as we drove from the gates through the community to the models. This place felt special. I didn't take her to the first 2 models, I took her directly to Residence 12. She walked through and I kept my my shut so she could come to her own conclusion. We wrote a deposit check that afternoon. A few weeks later, we had our next "10-on-a-10 scale" experience with Bernadette at their Design Center. Terry had given us access to this area which was on property the week before so we could begin to put together our design ideas. When we met with Bernadette, she listened and saw our vision, then brought her creativity and experience with their various products to bring it fully to life. We had 5 full hours with her and never felt rushed or pushed to make decisions. She was like having a Sherpa on a long hike, she provided confidence and focus while giving us the time to do some exploring as we made our decisions. At this stage, Terry was also a huge help sorting through all of the available options that Blandford Homes offers in a floor plan. While it's not a custom home from scratch with a blank sheet of paper, it felt like building a semi-custom home. We have lived in 3 new homes over our 32 year marriage, one was also semi-custom and the other two were models already complete. This was our best experience of all new homes. The 8 month building experience was also worthy to describe. The homesite was kept neat and tidy along every step. I appreciated this care and sense of pride I saw in the various sub contractors. We lived out of the state in New Mexico and visited about once every 2-3 weeks until the last few months where we came almost weekly to visit. Terry made it a point to take pictures for us in between visits so we were able to feel like we were part of every stage. Terry and his Son Justin were also great about giving us the "green" construction key as we flew in for visits. Since they had another community under construction about 3 miles away, it was easy to swing by their sales office to benefit from this accessibility once the unit was locked. (The last few months) The final part of the experience I want to highlight is the 3 hour orientation and walk through with our Construction Supervisor, Brian. Brian has been with Blandford Homes over 25 years, had done this walk through 1,497 times before (his count), yet it felt like he genuinely wanted us to know everything possible about our new home. We had minimal "blue tape" moments that were addressed 100% on the same day. He never made us feel we were nitpicking or too detailed. Again, hospitality and warmth and care. So if you've read this review to this point, I hope you walk away with a sense of confidence if you choose Blandford to build your next home. We have shared our positive experience with my Son-in-Laws Folks who are considering moving to the Valley, along with 2 other couples that we know well. We can't wait to meet all of our new Reserve at Red Rock neighbors. Terry tells us we will be meeting lots of special people that he has gotten to know over the 3-year community build out. We bought the last lot and are so blessed to plant roots here.

Blandford Homes is unlike other competitive builders in the area - they're better. With their…read moreoffer, home buying in today's market feels both affordable and attainable. We recently closed on our home and couldn't be happier with the experience. From being on the email list to selecting our lot, every step was smooth and well-organized. The sales office, Justin and Terry Lents, are seasoned pros always quick to respond and assist making the process feel seamless. Our design studio appointment with Bernadette was decision-heavy, but manageable with her help. She offered thoughtful guidance while giving us space to make our own creative choices -- not pushy at all. Upgrades were reasonable and in line with industry expectations. The closing process was stress-free. Title signing took less than 45 minutes, the walk-through with Mike B (super) went smoothly, and any small details after closing were promptly addressed. Every expectation we had was exceeded prior to, during, and following. The property itself is in a great location -- quiet and gated, yet close to the freeway. When we moved in, other homes near us were mid-construction. Despite that, the noise volume was manageable, security is heightened and they street-sweep weekly so no nails in your tire. Area is perfect for children or pets. Downtown Mesa is revitalizing and attracts ASU students, making this a strong investment. Great schools are nearby, and commuting is convenient: 20 minutes to Sky Harbor Airport, 25 to Mesa Gateway, under 20 to Downtown Gilbert, 25 to Old Town, 25 to San Tan, 20 to Float Salt Lake, and about 1 hour 15 to Payson. Overall, we are extremely grateful for a team that made home-buying not only smooth and efficient but genuinely enjoyable. Their professionalism, guidance, and attentiveness made all the difference.

Great folks to work. They just finished installing a new single hung window. It replaced a window…read moreinstalled by Meek Glass three years ago which froze in use, a real piece of crap. The other glass installers in town, Jewell Glass had extremely prro customer service. So for windows in Casa Grande we have two losers (Meek and Jewell) and one winner (Shearer Enterprises).

WOW, they did great, my garage door opener failed after 15 years of loyal service, Shearer was able…read moreto diagnose the problem, gave me options and then installed a new opener at a very competitive price and in only 1 day. I will never hesitate to call them for service in the future!

I bought in 2020 in Marbella Ranch Community in Glendale, AZ. Here are a list of the problems the…read morenever got fixed: 1). Grout in tile pitting. 2 crews sent neither of them fixed anything and said it was too big of a job to handle and Edgar from KB never returned any messages. 2). Front door rehing but repair to outside stuckle and paint never completed. 3). House settling and cracks appearing in the ceiling and garage walls. 4). Concert drive cracking and chipping. 5). Construction supplies and trash cover with dirt in the backyard only to come up through the ground after rain and time of dirt settling. 6). House slab settling towards the Eastside of the house. 7). Poorly fixed crack tub.

Third "new build" I've purchased and by far the worst builder I have encountered. Sales office…read morestaff was great but literally that was the only plusin the process. I have been in my home since August of 2023 and have has several - 10 plus - items that have needed attention. THey have ignored a life safety issue and to date is not resolved. The warranty supervisor is non-responsive and the items that KB needs to resolve are time consuming. Beware.

I contacted with Integrity Renovation to remodel my bathroom. They were to have bath completed…read morewithin 45 days or less. It took them 6 months to complete the job. Dan the owner of the company refused to call me back when I would call to check status of bath. Dan repeatedly lied to me and when the bathroom was completed, it was not what I contacted for. Undermounted sinks instead of vessel sink that I paid for. The fixtures were the cheapest on the market and finishes were of poor quality. I contacted the Arizona Registrar of Contractor and I was informed that integrity Renovation has no licence. If you are considering integrity Renovation please run the other way. They are liars and cheats.

One of the best experiences I've had with any builder here in the valley. Jerry makes the building…read moreprocess transparent and clear on what to expect and where to save money if you're on a budget for building a Luxury Home. He has an experienced and responsible team that includes, subcontractors, superintendents, front office personal, and designers. I highly recommend Integrity Luxury Homes for all Custom new builds.

Had the most disappointing experience at Hillstone last night. Ordered the chicken kale salad and…read morethe chicken arrived raw in parts. It took forever for the server Paige to come after asking for her twice and then the manage Ralph came. He offered no apology and nothing to correct the situation. I told them I had lost my appetite for chicken and ordered a burger which took 15 minutes to arrive so my partner and I ended up eating at separate times. This is not the service or the management of the situation by both the server and manager I would expect from Hillstone.

The home sold my wife and the lot sold me at Hillstone Dysart. We love these homes and the space…read morebetween them. This neighborhood is definitely worth a look. It's been an absolute pleasure working with Dan. He's answered all of our questions and when need be, will reach out to the superintendent and/or owner. Working with superintendent Jared has been great as well. He made it a point to clarify our options down to exact placement as to do the job right the first time. Looking forward to working with both of them more as our forever home is underway.

We understand builders have policies. But policies should…read morenot override existing agency agreements. I brought a very well-qualified buyer to the East Valley specifically looking at new construction. After touring several communities, I advised them that Ashton Woods was a strong option, and we discussed moving forward with one of their homes. Per Arizona law, my clients have a buyer-broker agreement and established agency with me. On a separate day, my clients stopped into the Ashton Woods Madera community on their own and spoke with a sales rep named Charlotte. They were very clear and upfront with her that they were already working with a Realtor. At that point -- especially as an active MLS participant -- the correct and professional response would have been simple: either ask that their agent be present, or document the agent and reach out as a common courtesy, which is standard practice with most builders. The next day, my clients contacted me immediately. I returned to Ashton Woods with them and was told -- in front of my clients -- that because they had previously visited the community, I was "not entitled to anything." The interaction was dismissive and unnecessarily rude. When I later spoke directly with Charlotte, she stated that Ashton Woods would not honor anything because I was not physically present with my clients on their first visit -- despite the fact that my clients absolutely have a buyer-broker agreement and established agency with me that already existed and had been clearly disclosed. I explained that my clients could not absorb additional costs on top of the purchase price if they were forced to cover buyer-broker compensation themselves. Her response was essentially that this was their problem. As a result, my clients walked away from a $700,000 Ashton Woods purchase and ultimately purchased a home with Toll Brothers instead -- a builder who understands professionalism, agency, and long-term relationships. This review isn't about commissions. It's about respecting agency, respecting consumers, and basic professionalism. I'm sharing this so buyers and agents alike understand what they may be dealing with here. I can assure you this experience will factor heavily into where I bring future clients moving forward.

Quality of Newly built home was terrible. every is cheaply made and obviously rushed just to put…read morehouses up. highly recommend finding another builder. This builder needs new standards and needs quality oversight when building these poorly built homes that they try and sell you for almost a half a million dollars

Scammers they dont pay there workers, thus workers do cheap or horrible work on purpose. Owes me…read more4500.00 had to be threatenedwith litigation by their concrete guy for owing 20k and payong in peices, job done job paid moron! If martin the owner is willing to ripoff his workers, what do think he'll do to the homeowner?

my second Bordeau home, couldn't be happier,Joe has been great! very helpful and attentive.Kimberly…read morealways responded to all our questions. Thanks for helping us dind our perfect home!