It's a simple concept…read more When you hire an inspector, you don't expect them to dig through your freezers. What exactly is the code that requires that a freezer be checked? THERE IS NONE! Then, after braking the handle, tm refuses to pay to get it fixed.

Shoddy workmanship and refuses to fix defects. Expect to hire a lawyer and wait for years for…read moreresolution. Not a company I'll ever do business with again.

We had issues with our AC unit. A coupl3 gentlemen by the name of Jamal and Brian were eager to…read morehelp. Jamal was the on-site maintenance, and he was committed and attentive. Brian, the HVAC technician came in assertively and handled the issue promptly. Couldn't be more happy with service.

I work for a company who supplies goods and services to P.B. Bell and their communities. We've…read morebeen a vendor partner of theirs for 23+ years. During that period of time, I have encountered nothing but the utmost professionalism from the corporate staff to the site management teams. As a vendor, the level of respect we receive from P.B.Bell is second to none.

Elvin, Kevin & team are unmatched. They did an addition for us earlier this year and everything…read morefrom start to finish exceeded our expectations (wildly rare for contractors, in my experience). Their quote was comprehensive and far more competitive than others we gathered. They were flexible with us on timing that worked for both parties and were super thorough on communicating what was happening daily. They ended each day with photos of progress made and an update on what would be happening the next day, timing for those coming to the house, etc. They worked with us on our more unique asks (installing super old antique doors) as well as guided and advised us on bigger decisions (removing walls, where to put build-ins in our mudroom, how to best configure our new closet). Crazy enough, we finished on time - actually a couple of weeks early. They've been back a couple of times since just to help with small things we ended up wanting revised or that we messed up (like my husband backing into our new stucco....). They care about their work and their clients. I cannot recommend them enough!

Elvin and Kevin and their team are unbelievable! They built us an office with a gorgeous built in…read morebookshelf and french doors. They also moved lights, added an additional built in and new counters. We cannot recommend them enough. They are very reasonably priced, communicative and also just nice. We seriously could not have asked for a better experience. 100000/10

Tri Pointe Homes is a really good home builder here in the valley of the sun. We have appreciated…read moreworking with their staff over the years and they continue to represent a tremendous value. Excellent floor plans and options for our buyers.

Great prices, great customer service. Laura answered all of my questions the community it beautiful.read more

Needed to install door handles and hinges .Very knowledgeable …read more Follows up and does a great job

Michael did an excellent job adding self-closing hinges on our doors. He also gave us a great…read moreprice. I would definitely recommend his company to friends and family.

Excellent experience! Home remodeling stresses me out, so I had been putting off replacing our very…read moreold, disgusting shower. I'm terrible about making decisions and figuring out what design to go with and which professional to use. And the cost can be scary! No fewer than seven bathroom remodel pros took a look at the job and gave different quotes. Jonny at Serenity was the friendliest and most helpful of the bunch. His quote was simple, straightforward, and budget-friendly. I liked that he took care of buying and picking up all of the materials for me. Other guys were saying we had to do that ourselves and they just installed. Jonny and Serenity1 was super-chill and gave advice about material choices but was never pushy. It was a great experience! Now we have a shower that looks and works great! I enjoy taking a shower again. Thanks, Jonny, Whitney, and team. You have given me back bathroom serenity!

1 star. $90,000 spent. Two years later. Still no lights in my living room…read more Jonny threatened me directly, telling me I would not receive completed work unless I posted a 5-star review. After I shared my honest experience publicly anyway, they reached out asking me to change it to a 3 or 4 star. No offer to fix the work. Just reputation management. I hired this company because they promised speed and efficiency. They promised the job would be done in 3 months or less. That was over two years ago. I paid over $90,000. In return, I have been left with: No electricity or lighting in my living room and dining room (a wall was removed and never rewired) Closet rebuilds with no doors or panels Shower areas with no doors and no curtain rods An unsealed tub with no caulking Mismatched paint and chipped walls covered in blue tape Mismatched baseboards Damaged flooring corners from their own workmanship Misaligned laundry room cabinetry A main floor left completely without flooring Cement falling off restroom tiles Splatter paint marks throughout the home Furniture ruined because nothing was protected during construction The flooring I specifically chose for upstairs was used downstairs to cut corners. When I asked questions, they told me they were "doing me favors" and "changing the game." That was their answer for everything. This company caused real financial harm, loss of income, thousands in damages, and a home that is still not livable in multiple areas. I documented everything. Do not let the price tag or the promises fool you. I learned the hard way.​​​​​​​​​​​​​​​​

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

they never answer there phone always goes to voice mail no…read morehappy with thier process of informantion

I contacted with Integrity Renovation to remodel my bathroom. They were to have bath completed…read morewithin 45 days or less. It took them 6 months to complete the job. Dan the owner of the company refused to call me back when I would call to check status of bath. Dan repeatedly lied to me and when the bathroom was completed, it was not what I contacted for. Undermounted sinks instead of vessel sink that I paid for. The fixtures were the cheapest on the market and finishes were of poor quality. I contacted the Arizona Registrar of Contractor and I was informed that integrity Renovation has no licence. If you are considering integrity Renovation please run the other way. They are liars and cheats.

One of the best experiences I've had with any builder here in the valley. Jerry makes the building…read moreprocess transparent and clear on what to expect and where to save money if you're on a budget for building a Luxury Home. He has an experienced and responsible team that includes, subcontractors, superintendents, front office personal, and designers. I highly recommend Integrity Luxury Homes for all Custom new builds.

House was built in 2019 (Rhythm- Chandler). The nails are coming through the drywall and I can see…read morethe tape/seams all over. One of the AC units malfunctioned a couple years ago and still doesn't work correctly. This developer/builder packs houses in so tight I can barely fit my trash bin between my wall and the house. The garage space is a joke and so is the quality of their paint job. The only reason we're still in this sardine can is because of the 2.5% interest rate we have. Otherwise I would have dumped this place and moved on.

0 stars. Have buyers remorse for even having considered doing business with Mattamy. The quality is…read morepoor, at best. Mattamy does not follow through with promises made to buyers, do band-aid repairs to appease, believe everything is one of the following: 1) aesthetics only, 2) "within industry standards" or 3) "house is settling". In the three months since signing for the home. I have spent this entire time working to get all the items noted at first walkthrough, corrected. Paint appears to have been done by incompetent painters, tile company is terrible, as quality of the work is mediocre at best, plumbers are so bad they had to get replaced, drywall experts are anything but, leaving the home with nothing but tape and/or mud lines that are visible throughout. Left paint stains on tiles, in carpets, on hardware, etc. paint used was PRIMER diluted with minimal flat white paint. Baseboards not caulked at joining spots. Door gets painted in hinges leaving the original primed wood showing when door is opened and if you change locks, you will see all the unpainted areas. Carpet layers have been out 3 times and have yet to get the carpet completed correctly, with areas of air bubbles remaining in the carpet to date. Having come from construction families on both sides of the family, this is the absolutely worst homes you can find. Mattamy claims they take complaints personal but the regional leadership deserve to be fired for incompetence & are worthless in all aspects. They have zero control of the vendors used across the trades. If we had to do it again, we absolutely would walk away. As dual veterans, fully disabled, to be treated like trash by this home builder is a slap In the face & fact that they could care less if the work is done correctly, let alone completed, means a lot. Of the current owners, ~80% got independent inspectors and almost 100% of those owners are currently in dispute with warranty for repairs. Never, EVER buy from Mattamy. BUYER BEWARE! Joe Russo is unprofessional, condescending, and insulting. His staff come and go because they hire cheap, inexperienced, weak-minded, unqualified help. Workers supporting the build get paid by how many homes they complete work on each day. Todd Hahn, VP of Operations and Russo's boss, doesnt even acknowledge correspondence sent to him. CJ, with Warranty, been here mere weeks, trash. Man cannot stand by his own words. Whatever unprofessional slob that did not even introduce himself, whom CJ brought with him this last time got kicked out of my house for disrespect and trying to talk down to me. He is scum just like Joe Russo. Dozens of owners barely past one year are selling already, all due to dissatisfaction. If you want to have a quality build you, a home and investment you are proud of, dont buy Mattamy, in Arizona at least. Mattamy has less than 1-star across the greater Phienix area and considered one of the worst builders with some of the lowest quality homes in this region. Do your research, talk to existing owners, ask inspectors about Mattamy's reputation. If you are an executive at Mattamy Corp, you should be windering why so many owners are dissatisfied and why your local management is ruining your brand and reputation. Ask why owners across this region are coming together to start petitions against you. Why does everyone who deals with a two-faced weasel like Russo walk away disgusted and insulted. My wife and I grew up in construction families. We are retired veterans who bought our first home with the goal to leave our children with a home they could be proud of and instead we have a money pit for a home and our VA losn is paying for a residence that after 9-months is still one big storage. Ask why anyone deserves to be treated so poorly after having spent more than a half million dollars on what should be a quality home. I hope these reviews begin to make it to the corporate headquarters in Canada where the board resides and they investigate Russo and the rest of those responsible for treating new homeowners so poorly and putting the Mattamy name on such poor quality.